Logo de l'établissement Le Tsuba Hotelhotel logo
Public Reviews Score
92%

"Excellent"

Basé sur 4.343 avis sur 13 portail(s)
:
Pas de nom public
Couple
20-29 ans
Commenté: il y a 7 semaines (25/10/2023)
Date d'expérience: 10/2023

Wonderful hotel and staff! The rooms are clean, decent sized, comfortable beds, pillows and nice bedding. Mattress is clean, and it looked like the mattress cover was disposable. Walking distance to major sites and multiple metro stations. The staff is very helpful, and welcoming. Room was ready for check in hours prior to our arrival, and the check out process was super smooth. I was able to do most of the check in and check out things online ex. Pay fees, schedule check out and so on. Wonderful bathroom with a spacious shower. Loved every life detail like the hotel sticker on the toilet paper, the body lotion and so on. This hotel is worth every penny!

Dear guest,
It's truly a delight to learn that you had an amazing experience with us!
Thank you for your kind compliments.
We indeed provide many procedures online to make it easy!
We hope your friends will consider your recommendations.
Thank you for choosing to stay with us, and I look forward to the opportunity to welcome you back in the future.
Sincerely,
Paulo
Chief Marketing Officer
Pas de nom public
Entreprise
40-49 ans
Commenté: il y a 2 mois (19/10/2023)
Date d'expérience: 10/2023

My favorite hotel. I highly recommend to my friends, but at the same time I also feel like keeping it a secret place for fear of it becoming too popular.

Dear Takano,
What a lovely comment.
It is so satisfatctoy to read that our hotel became your favorite one in Paris :)
Rest assured that we have no intention of becoming super well-known just enough to have happy guests and staff :)
Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.
Warm regards from Paris,
Paulo
Chief Marketing Officer
Pas de nom public
Entreprise
60-69 ans
Commenté: il y a 2 mois (17/10/2023)
Date d'expérience: 10/2023

Très bonne 1ere experience. Je reviendrai sûrement si les prix n’augmentent pas

Cher client,
Merci pour votre commentaire !
Je suis ravi de lire que vous avez eu une première expérience très positive chez nous :)
Concernant les prix, il est vrai qu'ils varient durant l'année en fonction surtout des événements à Paris.
À très bientôt !
Cordialement,
Paulo
Chief Marketing Officer
De Katrien
Entreprise
50-59 ans
Commenté: il y a 2 mois (16/10/2023)
Date d'expérience: 10/2023

L’hôtel est idéalement situé pour le palais de congrès, Arc de Triomphe , metro ligne 1, j’y reviens chaque fois !

Chère Katrien,
Merci pour votre retour :)
Nous sommes ravis que le cadre vous ait plu. Il est vrai que la situation géographique de notre établissement est privilégiée !
En espérant pouvoir vous compter parmi nos clientes plus fidèles !
À bientôt,
Paulo
Chief Marketing Officer
De Stephen
Couple
40-49 ans
Commenté: il y a 2 mois (09/10/2023)
Date d'expérience: 10/2023

We had a Very enjoyable time , the location and the service was very good

Dear Stephen,
We appreciate your positive feedback.
It is a pleasure to learn that you enjoyed the hotel's location.
Next time, if your stay goes as well as you mentioned, please consider rating us even higher. It would greatly assist us in improving our score.
See you soon! :)
Best regards from Paris,
Paulo
Chief Marketing Officer
De Imad hallak
Entreprise
60-69 ans
Commenté: il y a 2 mois (09/10/2023)
Date d'expérience: 10/2023

As usual, very pleasant stay.

Dear Hallak,
What a lovely review!
Thank you so much for visiting us.
Hopefully, we will earn 100% from you next time.
Le Tsuba is already your new Parisian home!
Best regards,
Paulo
Chief Marketing Officer
Pas de nom public
Entreprise
40-49 ans
Commenté: il y a 2 mois (04/10/2023)
Date d'expérience: 10/2023

Foi ótima , o local é muito práticos agradável. Tudo muito caprichado e de qualidade. Ammenities., café da manhã esplêndido

Prezada cliente,
Agradecemos pelos elogios :)
Ficamos felizes em saber que você tenha aproveitado a sua estadia, principalmente o nosso café da manhã :)
Estamos ansiosos para recebê-la novamente em breve.
Atenciosamente,
Paulo
Chief Marketing Officer
De Hascoët Paillet
Famille
60-69 ans
Commenté: il y a 2 mois (03/10/2023)
Date d'expérience: 10/2023

Très bien situé
Très bon accueil
Très confortable

Chère Mme Paillet,
Nous vous remercions sincèrement de votre confiance et pour votre excellente note !
Merci de mentionner la gentillesse de notre équipe :)
Nous sommes impatients de vous accueillir à nouveau.
Nous vous remercions de votre soutien.
Chaleureuses salutations,
Paulo
Chief Marketing Officer
Pas de nom public
Entreprise
40-49 ans
Commenté: il y a 3 mois (22/09/2023)
Date d'expérience: 09/2023

Excellent séjour dans ce très bel établissement atypique, charmant, accueillant. Un havre de paix . Bonne continuation. Merci

Chère Mme Jeannin,
Quel plaisir de lire votre commentaire !
Nous sommes ravis d'apprendre que le cadre de notre établissement vous a plu.
En espérant vous recevoir souvent dans le futur.
Cordialement,
Paulo
Chief Marketing Officer
Pas de nom public
Amis
50-59 ans
Commenté: il y a 3 mois (21/09/2023)
Date d'expérience: 09/2023

It was a great experience but I was charged twice.

Dear Calderon,
Thank you for your high score! It means a lot to us :)
I am glad to know that you enjoyed your experience with us.
Regarding the payment, you might have received a message in your account concerning the deposit upon your arrival, and then at the end of your stay, we charged the total amount from this deposit. The difference is automatically refunded.
Please, do not hesitate to contact us for any other information you may need.
We hope to see you soon!
Warm regards,
Paulo
Chief Marketing Officer
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