Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,921 reviews across 13 portals
:
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (13/06/2022)
Date of experience: 06/2022

BONNE EXPERIENCE JUSTIFIANT NOTRE DEUXIEME VISITE EN 2022

Cher Izydorczyk,
Quel plaisir de vous lire et de savoir que vous ayez passé un deuxième excellant séjour !
Nous sommes impatients de vous accueillir à nouveau et nous espérons que notre hôtel deviendra votre maison parisienne loin de chez vous.
N'hésitez pas à nous contacter directement si vous souhaitez effectuer une autre réservation pour cette année :)
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Family
40-49 years
Reviewed: 3 years ago (13/06/2022)
Date of experience: 06/2022

Otimo. Boa localização, todos simpáticos. Quarto limpo e silencioso. Cama muito confortável.

Prezado cliente,
Muito obrigado por avaliar sua estadia e escrever todos estes elogios!
É ótimo saber que nossos clientes vêm de tão longe para descobrir novas culturas e se sintam confortáveis no nosso hotel.
Esperamos revê-lo em breve e talvez da próxima vez consigamos impressionar a ponto de termos em troca a sua nota máxima :)
Atenciosamente,
Paulo
Chief Marketing Officer
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (13/06/2022)
Date of experience: 06/2022

Equipe attentionnée, chambres propres. Service impeccable dans l'ensemble

Cher client,
Merci beaucoup pour votre superbe commentaire :)
Cest un plaisir de lire que l'ensemble de votre séjour vous a plu !
Nous espérons vous accueillir à nouveau dans notre hôtel.
À très vite,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 3 years ago (10/06/2022)
Date of experience: 06/2022

Very attentive and helped us with locations and questions

Dear Neal,
What a pleasure to read your review after your long-stay with us.
It makes us really happy to know that we did what it takes to help you with locations and questions!
We are sincerely grateful for your kind support :)
We look forward to welcoming you back soon and we hope that our hotel will become your Parisian home!
Kind regards from our team,
Paulo
Chief Marketing Officer
No Public Name
Family
40-49 years
Reviewed: 3 years ago (08/06/2022)
Date of experience: 06/2022

Very pleasant and peaceful experience. Beautiful location, fantastic team.

Dear Hutton,
Thank you so much for this great review!
And we are glad to read that you enjoyed your experience, our location and our "fantastic team". It means a lot to us this kind of words :)
We look forward to welcoming you soon again!
Warm regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Couple
<20 years
Reviewed: 3 years ago (07/06/2022)
Date of experience: 06/2022

It was very enjoyable overall and ignoring some very minor problems theres absolutely nothing negative to point out

Dear client,
We would like to thank you for taking the time to share your experience with us.
By the way, we would really appreciate to know those "very minor problems" that you mentioned. This kind of feedbacks help us to improve our services.
We hope to see you again soon and perhaps get the maximum score next time!
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (06/06/2022)
Date of experience: 06/2022

Schickes Hotel in guter Lage. Sehr freundliches Servicepersonal. Die Bar hatte 2 Tage tagsüber geschlossen - das ist ein no-go, keine Kaffee,/Tee, keine Getränke tagsüber. Der SPA-Bereich übersichtlich aber völlig ausreichend.

Dear Huber-Vorländer,
Thank you very much for your feedback and your your compliments! it means a lot to us :)
Regarding the bar schedule, we are sorry that it affected your stay.
Unfortunately, we have been closing the bar every Sunday and Monday since the beginning of the pandemic.
By the way, we are expecting to fix it as soon as possible.
In return, our front desk team stays available anytime to provide forks and knives if needed.
We hope to welcome you back in our hotel!
Warm regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Business
40-49 years
Reviewed: 3 years ago (31/05/2022)
Date of experience: 05/2022

I will miss it daily until I can return! Thank you!

Dear Jessica,
Thank you very much for your comment, it goes straight to our hearts!
We look forward to seeing you again!
See you soon,
Sincerely,
Chief Marketing Officer
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (29/05/2022)
Date of experience: 05/2022

Buono ! Staff reception perfetto

Dear guest,
Thank you for taking the time to share your experience. We are happy to read that you appreciated your welcome and the members of the team. Concerning the cleanliness of the room, could you tell us more about it? Indeed, during the check in, you just told us that the whole stay went well. As for the breakfast, we would like to apologize to you concerning the breakfast service. Indeed, all the guests came down at the same time and we were short of space, but please know that we are doing our best to improve our quality of service.
We hope to have the chance to welcome you again :)
Nice evening to you,
Best regards,
Chief Marketing Officer
No Public Name
Family
40-49 years
Reviewed: 3 years ago (27/05/2022)
Date of experience: 05/2022

Queremos felicitar al gerente por su amable atención a solucionar dificultades presentadas.
Ha sido una gran experiencia en familia muy amables .

Estimada María,
Gracias por su comentario muy amable. Estamos muy contentos que le gustó su estancia. Es un placer para nosotros ayudarle en cualquier momento ! Quedamos a la espera de darle la bienvenida otra vez :)
Atentamente,
Chief Marketing Officer
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