Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,923 reviews across 13 portals
:
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

WONDERFUL!! Thank you!!

Thank you for reviewing your stay. We are delighted to read that you enjoyed your stay with us.
We hope to see you again soon at Le Tsuba Hôtel Paris,
Best regards
Emmanuelle M.
Deputy Manager
No Public Name
Business
30-39 years
Reviewed: 6 years ago (20/09/2019)
Date of experience: 09/2019

Un bel hotel, bien situé, avec un personnel très sympas.

Cher M. Vautier,
Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous avez apprécié votre séjour. C'est une grande satisfaction pour nous.
En espérant avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba Hotel,
Cordialement
Emmanuelle M.
Directrice Adjointe
No Public Name
Business
50-59 years
Reviewed: 6 years ago (10/09/2019)
Date of experience: 09/2019

All positive. Will definitely stay again. The gym is more of a spa (a very nice one!), so you have to look for other options in terms of working out.

Thank you for reviewing your stay. We are delighted to read that you enjoyed your stay with us.
We have well noted your comment regarding the refill of Nespresso caps. Rest assured we have already reviewed this point with the Housekeeping Manager. Please note that only the still water is complimentary.
We hope to see you again soon at Le Tsuba Hôtel Paris,
Best regards
Emmanuelle M.
Deputy Manager
No Public Name
Business
30-39 years
Reviewed: 6 years ago (08/09/2019)
Date of experience: 09/2019

Very friendly and helpful staff , quiet and clean room , variable breakfast . Location is excellent , close to metro and loads of restaurants and shops nearby . Overall enjoyed my stay . Thank you Le Tsuba !

Thank you for reviewing your stay. We are delighted to read that you enjoyed your stay with us.
We hope to see you again soon at Le Tsuba Hôtel Paris,
Best regards
Emmanuelle M.
Deputy Manager
No Public Name
Family
30-39 years
Reviewed: 6 years ago (04/09/2019)
Date of experience: 09/2019

Excellent experience

Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous avez apprécié votre séjour. C'est une grande satisfaction pour nous.
En espérant avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba Hotel,
Cordialement
Emmanuelle M.
Directrice Adjointe
No Public Name
Business
40-49 years
Reviewed: 6 years ago (02/09/2019)
Date of experience: 09/2019

The hotel is in a great location and the rooms are very nice. The gym is small but functional.
However, there are so very many choices of hotels in Paris I’m not sure I would return or persevere given the poor service standards.

Dear Mr Parkinson,
Thank you for your loyalty and for taking the time to share your experience.
Guests comments, be it positive or not, are one of the best way to our daily improvement. Guests comfort and satisfaction being our main priority.
A focus will be made with the person at the bar who made your coffee and we will make the necessary arrangements to improve the standards.
Actually, as you made your bookings through the online travel agency Expedia, it’s difficult for us to identify return guests, as our unfriendly system doesn’t always match guest profiles. We are working hard to do it manually, but the task is difficult. Moreover, we are studying the possibility of changing our software to make easier the work of our team.
You had the chance during your previous stay to be upgraded for free. As I told you by phone and as you agree, we cannot do it every time, it depends on our availability.
I sincerely hope that you will give us a new chance in a near future and all the team will be pleased to welcome you for your fourth stay.
Best regards,
Yannick A.
General Manager
No Public Name
Family
30-39 years
Reviewed: 6 years ago (26/08/2019)
Date of experience: 08/2019

We loved Le Tsuba.

Especially staff wad great. They makes us to love paris.

Every day when we go out to enjoy paris, they send warm greeting.

Location also great. we enjoyed near restaurant, supermarket.

Transportation was good to access to historical site.

My younger brother especially loved terrace.

He rested up every night with a bootle of beer at terrace.

I will recemmend to my friend who will visit Paris and hope to visit Paris soon again.

Thanks.

Dear Guest,
Thank you very much for this great and detailed feedback.
It was a real pleasure to welcome you.
We are so glad to see that we contributed to make your stay in Paris that enjoyable !
Thank you for mentioning our staff, it is an important reward for all of them.
We look forward to welcoming you soon again!
Kind regards,
Emmanuelle M, Deputy Manager
No Public Name
Business
50-59 years
Reviewed: 6 years ago (24/08/2019)
Date of experience: 08/2019

Très bonne .
Juste petit bémol manque de monde à l’accueil à mon arrivée à 23 h

Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous avez apprécié votre séjour. C'est une grande satisfaction pour nous.
Nous avons bien pris note de votre remarque concernant votre arrivée et vous prion de nous excuser.
En espérant avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba Hotel,
Cordialement
Emmanuelle M.
Directrice Adjointe
No Public Name
Business
40-49 years
Reviewed: 6 years ago (23/08/2019)
Date of experience: 08/2019

I had a most enjoyable stay.

Thank you for reviewing your stay. We are delighted to read that you enjoyed your stay with us.
We hope to see you again soon at Le Tsuba Hôtel Paris,
Best regards
Yannick A.
General Manager
No Public Name
Family
30-39 years
Reviewed: 6 years ago (19/08/2019)
Date of experience: 08/2019

Chambre disponible à l'avance, late check-out sans supplément. Petit-déjeuner de qualité, personnel agréable et hôtel propre.
Bref, un bilan très positif.

Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que vous avez apprécié votre séjour. C'est une grande satisfaction pour nous.
En espérant avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba Hotel,
Cordialement
Yannick A.
Directeur
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