Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,818 reviews across 13 portals
:
No Public Name
Business
40-49 years
Reviewed: 7 months ago (04/10/2023)
Date of experience: 10/2023

Foi ótima , o local é muito práticos agradável. Tudo muito caprichado e de qualidade. Ammenities., café da manhã esplêndido

Prezada cliente,
Agradecemos pelos elogios :)
Ficamos felizes em saber que você tenha aproveitado a sua estadia, principalmente o nosso café da manhã :)
Estamos ansiosos para recebê-la novamente em breve.
Atenciosamente,
Paulo
Chief Marketing Officer
By Hascoët Paillet
Family
60-69 years
Reviewed: 7 months ago (03/10/2023)
Date of experience: 10/2023

Très bien situé
Très bon accueil
Très confortable

Chère Mme Paillet,
Nous vous remercions sincèrement de votre confiance et pour votre excellente note !
Merci de mentionner la gentillesse de notre équipe :)
Nous sommes impatients de vous accueillir à nouveau.
Nous vous remercions de votre soutien.
Chaleureuses salutations,
Paulo
Chief Marketing Officer
No Public Name
Business
40-49 years
Reviewed: 8 months ago (22/09/2023)
Date of experience: 09/2023

Excellent séjour dans ce très bel établissement atypique, charmant, accueillant. Un havre de paix . Bonne continuation. Merci

Chère Mme Jeannin,
Quel plaisir de lire votre commentaire !
Nous sommes ravis d'apprendre que le cadre de notre établissement vous a plu.
En espérant vous recevoir souvent dans le futur.
Cordialement,
Paulo
Chief Marketing Officer
No Public Name
Friends
50-59 years
Reviewed: 8 months ago (21/09/2023)
Date of experience: 09/2023

It was a great experience but I was charged twice.

Dear Calderon,
Thank you for your high score! It means a lot to us :)
I am glad to know that you enjoyed your experience with us.
Regarding the payment, you might have received a message in your account concerning the deposit upon your arrival, and then at the end of your stay, we charged the total amount from this deposit. The difference is automatically refunded.
Please, do not hesitate to contact us for any other information you may need.
We hope to see you soon!
Warm regards,
Paulo
Chief Marketing Officer
By Pierre
Business
30-39 years
Reviewed: 8 months ago (21/09/2023)
Date of experience: 09/2023

Très bonne expérience
Personnel très agréable et à disposition

Cher Pierre,
Merci pour votre feedback :)
C'est avec joie que nous lisons vos compliments concernant l'accueil du personnel.
Nous espérons pouvoir vous compter parmi nos clients les plus fidèles.
Sincèrement,
Paulo
Chief Marketing Officer
By Roquette
Business
40-49 years
Reviewed: 8 months ago (21/09/2023)
Date of experience: 09/2023

Je m'appelle monsieur Roquette, pas monsieur Roguette, j'attends toujours ma facture qui devait etre envoyée par mail ce matin, j'attends toujours que vous me repondiez sur le chat, et enfin hier soir, la terrasse etait très bruyante, impossible de dormir. Vraiment pas terrible, je ne pense pas revenir.

No Public Name
Couple
70-79 years
Reviewed: 8 months ago (18/09/2023)
Date of experience: 09/2023

This a wonderful hotel, very convenient to transportation to visit Paris

Dear guest,
What a lovely review!
Thank you for choosing to stay with us.
My team and I look forward to welcoming you back again next time.
Warm regards from Paris,
Paulo
Chief Marketing Officer
By Charlotte McNamara
Family
20-29 years
Reviewed: 9 months ago (01/09/2023)
Date of experience: 08/2023

This was by far the best hotel I’ve stayed in in Europe. I will recommend this hotel to everyone who is staying in Paris, the location is perfect, the staff were incredible, everything was perfect. Thank you for a great stay in paris :)

Dear Charlotte McNamara,
We truly appreciate you sharing such positive feedback.
We could not be happier reading your kind words about our team.
Thank you again for your support; this is our greatest source of satisfaction!
We hope to have the pleasure of welcoming you again!
Best regards,
Paulo
Chief Marketing Officer
By Pedro Perlette
Couple
60-69 years
Reviewed: 9 months ago (31/08/2023)
Date of experience: 08/2023

Everything very good !

Dear Pedro,
Thank you for this short comment, which for us speaks volumes!
It was a pleasure to welcome you and we are very grateful for the trust you placed in us during your stay.
See you soon,
Yours sincerely
Noubia
Officer Junior
No Public Name
Family
40-49 years
Reviewed: 9 months ago (28/08/2023)
Date of experience: 08/2023

Very polite and helpful staff.

Dear guest,
What a pleasure to read your comment!
We are glad that you appreciate the friendliness of our team.
Thank you for choosing to stay with us.
My team and I look forward to welcoming you back again next time.
Warm regards from Paris,
Paulo
Chief Marketing Officer
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