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Our Customer Satisfaction Index
86%

"Excellent"

Based on 1,373 reviews across 8 portals
:
By Blair D.
Business traveler
60-69 years
11 months ago (28/11/2016)

As usual, a most enjoyable and satisfactory stay

Many thanks for your extremely high score of 100% it is very much appreciated.

Gary Peacock
General Manager
Location





5 / 5.0
Room





5 / 5.0
Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
11 months ago (14/11/2016)

The overall experience was good, I thought

Location





4 / 5.0
Room





4 / 5.0
Friendliness of the reception





4 / 5.0
Cleanliness





4 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
Restaurant





4 / 5.0
Conference / Banquet





4 / 5.0
By Anonymous
Leisure traveler
70-79 years
11 months ago (11/11/2016)

A pleasant experience which would have been improved by a slightly warmer bedroom.

Location





5 / 5.0
Room





4 / 5.0
Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
80+ years
11 months ago (10/11/2016)

My overall experience was efficient and pleasant as usual

Location





5 / 5.0

Excellent on this occasion as near to the Rail Station and the event I was attending

Room





4 / 5.0
Friendliness of the reception





4 / 5.0
Cleanliness





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
Bar





4 / 5.0
By Roger T.
Leisure traveler
70-79 years
11 months ago (10/11/2016)

Excellent. It was my first ever time staying in a hotel, which may surprise you as I am 70 years of age! I wanted to fill this in because both the coloured gentleman when I arrived and the young lady when I left were extremely courteous and I could not have been made more welcome. If I ever come up from Nottingham to Bradford again, I shall make a point of staying with you.

Location





5 / 5.0
Room





5 / 5.0

I was so impressed I took pictures to show everyone I met in Bradford and when I got back home!!

Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By David K.
Leisure traveler
60-69 years
11 months ago (07/11/2016)

Very good. First choice hotel in Bradford.

Location





5 / 5.0

We arrived in Bradford by train so the location is perfect.

Room





5 / 5.0
Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure traveler
60-69 years
11 months ago (04/11/2016)

As always tricky to drive in Bradford so managed to get there first time this time! Parking better. Your staff are always friendly and the bar men went out of their way to make us feel welcome.

Location





3 / 5.0

Nothing you can do about it.

Room





4 / 5.0

Too hot so had to turn down radiator and open window

Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





5 / 5.0
Breakfast





4 / 5.0
Bar





5 / 5.0

very friendly bar men, excellent service.

By Kelvin R.
Business traveler
70-79 years
12 months ago (01/11/2016)

Absolutely wonderful. Already, I am looking forward to returning to the same Rotary event in 2017.

Location





5 / 5.0

I travelled by train from North Northumberland ... the hotel is right next door to Forster Square station!

Room





5 / 5.0

Extremely spacious and comfortable; I really appreciated the iron and ironing board

Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





5 / 5.0

I know this is discounted for Rotarians, but it such good value (and has been for the last few years!).

Breakfast





5 / 5.0

Sunday, especially. Fresh fruit was wonderful. I do appreciate the difficulties of Saturday (everyone wanting breakfast at the same time)

Bar





5 / 5.0

Good value bar food.

By Swain
Leisure traveler
70-79 years
12 months ago (01/11/2016)

Excellent. Always enjoy staying at this Hotel

Location





5 / 5.0
Room





4 / 5.0
Friendliness of the reception





5 / 5.0
Cleanliness





4 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
12 months ago (31/10/2016)

Very comfortable and good to be back again

Location





4 / 5.0
Room





4 / 5.0

A little to warm for my liking. But this may be because of the mild weather for the time of year

Friendliness of the reception





5 / 5.0
Cleanliness





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
Bar





4 / 5.0
Conference / Banquet





4 / 5.0
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