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Our Customer Satisfaction Index
90%

"Excellent"

Based on 1,218 reviews across 6 portals
By AnjAlien
Leisure traveller
30-39 years
2 weeks ago (27/06/2015)

This was our third visit to the New Orient and this time we brought our family. Our trip was to celebrate my mothers Birthday and what a great time we had. Thank you so much for organising flowers for her on our arrival and such a cute gift. We had a great trip and felt like we were coming home every night. Thank you everyone for lovely conversation and great service. We hope to return again soon.

Location





5.0 / 5.0

We love the location of the hotel as it allows us to get a very authentic view of Paris at the same time as being walking distance from the main highlights of the city.

Room





4.0 / 5.0

The rooms are beautiful and have a wonderful vintage feel as well as all the modern amenities. The walls in our room were a little worn but it doesn't matter as we love the hotel.

Cleanliness





5.0 / 5.0

Excellent as always

Service





5.0 / 5.0

Amazing! The owners and the other staff make the hotel. Feels like a family.

Price





5.0 / 5.0

Great value

By Anonymous
Leisure traveller
50-59 years
3 weeks ago (18/06/2015)

My family visited in mid May 2015. We found this hotel based on positive reviews on TripAdvisor. We were enjoyed the location being a little away from all the congested tourist areas.

Location





4.0 / 5.0
Room





2.0 / 5.0

Furniture very dated and bathroom exceptionally small

Cleanliness





2.0 / 5.0
Service





3.0 / 5.0
Price





3.0 / 5.0
By Traveller
Leisure traveller
20-29 years
3 weeks ago (18/06/2015)

It was the best experience for our first Trip to Paris, wouldn't change a thing. Beautiful hotel and location, and great and helpful staff.

Location





5.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





5.0 / 5.0
Breakfast





3.0 / 5.0

It Was a bit expensive for what I got.

By donnab
Leisure traveller
40-49 years
3 weeks ago (18/06/2015)

Great hotel, located in an amazing Paris neighbourhood . Walking distance to 3 metro stations, many cafes and a community street market. Owners and staff extremely friendly and helpful. A wonderful place to stay.

Location





5.0 / 5.0
Room





4.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





4.0 / 5.0
By Anonymous
Leisure traveller
20-29 years
3 weeks ago (18/06/2015)

Amazing experience, the staff were all so kind and friendly, it is in an excellent location, clean, quiet, just perfect. We would highly recommend this hotel to friends and family going to stay in Paris and we will most definite return ourselves.

Location





5.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





5.0 / 5.0
By Anonymous
Leisure traveller
40-49 years
3 weeks ago (18/06/2015)

Front desk was very friendly and helpful.

Location





4.0 / 5.0
Room





4.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





4.0 / 5.0
Breakfast





3.0 / 5.0
By Alberto
Leisure traveller
30-39 years
3 weeks ago (18/06/2015)

Extraordinaria. Repetiría sin dudarlo. El servicio es muy bueno.

Location





5.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





4.0 / 5.0
By Anonymous
Leisure traveller
30-39 years
3 weeks ago (18/06/2015)

A fantastic hotel in every sense. We had a lovely quiet room and the staff couldn't do enough to help us. I would definitely stay here again. The hotel was faultless.

Location





5.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





5.0 / 5.0
By Anonymous
Leisure traveller
20-29 years
3 weeks ago (18/06/2015)

It was absolutely wonderful!! We plan on making another trip to Paris in the next couple years and would definitely stay again!!

Location





5.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





5.0 / 5.0
Breakfast





4.0 / 5.0
By eddy
Leisure traveller
50-59 years
3 weeks ago (18/06/2015)

excellant.we are looking forward to coming back soon

Location





4.0 / 5.0
Room





5.0 / 5.0
Cleanliness





5.0 / 5.0
Service





5.0 / 5.0
Price





4.0 / 5.0
Breakfast





4.0 / 5.0
New Orient
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