Park Hotel Diament Katowice**** hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 9,803 reviews across 13 portals
:
No Public Name
Couple
Reviewed: 5 years ago (26/08/2021)
Date of experience: 08/2021

dobrze

Szanowny Gościu,

Bardzo dziękujemy za wysoką notę pozostawioną za pobyt w Park Hotel Diament****.
Ogromnie cieszy nas Pana zadowolenie, dla naszej załogi jest to największa nagroda.
Mamy nadzieję gościć Pana ponownie.

Pozdrawiam,

Weronika Wojs
Kierownik Pionu Hotelowego
No Public Name
Couple
Reviewed: 5 years ago (24/08/2021)
Date of experience: 08/2021

ok

Szanowny Gościu,

Bardzo dziękujemy za poświęcony czas na pozostawienie opinii.
Cieszy nas fakt zadowolenia z pobytu. Nasza obsługa dokłada wszelkich starań aby oferowane usługi były na jak najwyższym poziomie. Wysoka nota jest dla nas największą nagrodą. Dziękujemy za nią.

Zapraszamy ponownie do Park Hotel Diament w Katowicach****.

Pozdrawiam,
Weronika Wojs
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 5 years ago (23/08/2021)
Date of experience: 08/2021

Pozytywne

Szanowny Gościu,

Bardzo dziękujemy za poświęcony czas na pozostawienie opinii.
Cieszy nas fakt zadowolenia z pobytu. Nasza obsługa dokłada wszelkich starań aby oferowane usługi były na jak najwyższym poziomie. Najwyższa nota jest dla nas największą nagrodą. Dziękujemy za nią.

Zapraszamy ponownie do Park Hotel Diament w Katowicach****.

Pozdrawiam,
Weronika Wojs
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 5 years ago (22/08/2021)
Date of experience: 08/2021

During my short stay (18.8.2021) things were alright however my wife who continued to stay another night (19.08.) in the same room 308 on her own cost (new booking which was arranged by her in person at the reception desk) suffered a bad experience.
When she returned to her room in the PM all her stuff she did leave there was taken away.the room was cleaned (although agreed not needed) and the access card worked) but as mentioned her things were gone.
A few investigations were done (incl. a check by the manageress next morning) but with no result.nobody could be asked or remembered why, how and what have you..even the refuse/litter was checked.
Very strange because this now leaves only one explanation and that is theft!
Stealing toiletries and a backpack is sick .the manageress offered that night for free which was at least a offer to compensate partly the buying of new goodies.
Obviously communication went wrong internally but since nobody could answer questions about the whereabouts it really seems at least somebody behaved with gross negligence or even worse.
Needless to say that we are very disappointed!
Should that have happened to me I would have filed this with the police as my rights as a guest would have been misused.
Anyway, we hope that this case will serve as a lesson learnt for youfor us it does: no more booking with you!

No Public Name
Family
Reviewed: 5 years ago (22/08/2021)
Date of experience: 08/2021

Very good overall experience. Very comfortable and worry free stay over night.

Dear Guest,
Thank you very much for your kind words regarding your recent stay with us. Your high note gives a lot of satisfaction and is very motivating. That is the greatest reward.
Welcome back to Park Hotel Diament in Katowice ****

Yours Sincerely,
Weronika Wojs
Rooms Division Manager
No Public Name
Couple
Reviewed: 5 years ago (22/08/2021)
Date of experience: 08/2021

Polozenie bardzo korzystne, parking troche drogi, szlanban jeszcze zepsuty (bylismy ostatnio w czerwcu). Pokoj sprzata sie na zamowienie, wymiana recznikow rowniez, winna jest pandemia, ktorej na terenie hotelu w ogole sie nie odczuwa. W pokoju nie ma na ten temat informacji. Dzis bylo na przyklad wesele w hotelu, do ok. 3 nad ranem dudnila muzyka, potem wielkie sprzatanie. Zadnej informacji, uprzedzenia ze strony personelu.

No Public Name
Alone
Reviewed: 5 years ago (22/08/2021)
Date of experience: 08/2021

Gutes Preis Leistungsverhältnis

No Public Name
Family
Reviewed: 5 years ago (22/08/2021)
Date of experience: 08/2021

Great

Dear Guest,
Thank you very much for your kind words regarding your recent stay with us. Your high note gives a lot of satisfaction and is very motivating. That is the greatest reward.
Welcome back to Park Hotel Diament in Katowice ****

Yours Sincerely,
Weronika Wojs
Rooms Division Manager
No Public Name
Friends
Reviewed: 5 years ago (19/08/2021)
Date of experience: 08/2021

It's good

Dear Guest,
Thank you very much for your kind words regarding your recent stay with us. Your high note gives a lot of satisfaction and is very motivating. That is the greatest reward.
Welcome back to Park Hotel Diament in Katowice ****

Yours Sincerely,
Weronika Wojs
Rooms Division Manager
No Public Name
Couple
Reviewed: 5 years ago (18/08/2021)
Date of experience: 08/2021

Bardzo przyjemny pobyt, miła obsługa i przytulny pokoik

Szanowny Gościu,
Bardzo dziękujemy za podzielenie się z nami opinią na temat naszego hotelu. Cieszy nas Pani zadowolenie z pobytu. Najwyższa ocena jest dla nas największą nagrodą oraz motywacją do dalszego działania.

Zapraszamy do dokonania kolejnej rezerwacji w Park Hotel Diament w Katowicach****.


Pozdrawiam,
Weronika Wojs
Kierownik Pionu Hotelowego
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