Park Hotel Diament Katowice**** hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 9,294 reviews across 13 portals
:
No Public Name
Family
60-69 years
Reviewed: 2 months ago (24/08/2025)
Date of experience: 08/2025

Super hotel i obsługa!

Dzień dobry Panie Jacku,

Dziękujemy za podzielenie się z nami Państwa opinią dotyczącą pobytu w Park Hotel Diament**** w Katowicach.

Bardzo cieszy nas, że oceniają Państwo hotel oraz poziom obsługi tak wysoko. Satysfakcja Gości jest dla nas najważniejsza, dlatego z przyjemnością przyjmujemy pozytywną opinię dotyczącą komfortu pokoju, czystości oraz sprawności obsługi w recepcji.

Doceniamy także Państwa uwagi na temat dostępności personelu i szybkiego procesu zameldowania oraz wymeldowania. Staramy się, aby każdy pobyt przebiegał bezproblemowo i w przyjaznej atmosferze.

Mamy nadzieję, że kolejna wizyta będzie dla Państwa równie udana i będziemy mogli ponownie Państwa powitać w naszym hotelu.
Pozdrawiam serdecznie, Grzegorz Konieczny, Dyrektor Hotelu
No Public Name
Family
50-59 years
Reviewed: 2 months ago (23/08/2025)
Date of experience: 08/2025

Ogólnie lubuu kg e Wasz hotel Ale płacę za parking i muszę parkować na trawie bo nie ma miejsc to słabe

Dzień dobry Panie Krzysztofie,

Dziękujemy za podzielenie się z nami opinią dotyczącą pobytu w Park Hotel Diament**** w Katowicach.

Cieszy nas, że ceni sobie Pan nasz hotel i pozytywnie ocenia profesjonalizm obsługi oraz staranność w przygotowaniu pokoju.

Przepraszam za sytuacje z parkingiem, w tym dniu był rzeczywiście niemal przepełniony, mimo ponad 120 miejsc parkingowych.

Mamy nadzieję, że mimo napotkanych niedogodności pobyt był dla Pana komfortowy i zdecyduje się Pan na ponowne odwiedziny Park Hotel Diament Katowice.
Pozdrawiam, Grzegorz Konieczny, Dyrektor Hotelu
No Public Name
30-39 years
Reviewed: 3 months ago (20/08/2025)
Date of experience: 08/2025

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Dear Ms. Erika,

Thank you for choosing Park Hotel Diament**** for your stay in Katowice.

We are pleased that you have decided to share your opinion with us and rate our hotel in several categories important to guests. We appreciate the high ratings for cleanliness, quality of service, efficient check-in, and the food served.

We hope that your future visits to our hotel will be equally positive and meet your expectations.

Sincerely, Grzegorz Konieczny, Hotel Manager
No Public Name
Couple
70-79 years
Reviewed: 3 months ago (19/08/2025)
Date of experience: 08/2025

Very nice hotel for business trip.

Dear Ms. Maria,

Thank you for choosing Park Hotel Diament**** for your business trip to Katowice.

We are pleased that the hotel met your expectations in terms of service quality and room comfort.

We appreciate you taking the time to share your feedback. We look forward to welcoming you back on your next visit to Katowice.

Best regards, Grzegorz Konieczny, General Manager
No Public Name
Friends
30-39 years
Reviewed: 3 months ago (19/08/2025)
Date of experience: 08/2025

Not the first time and surely not the last one☺️

Dear Ms. Anna,

Thank you for choosing our hotel again during your visit to Katowice and for sharing your feedback.

We are delighted that you were completely satisfied with your stay, and that the cleanliness and comfort of your room met your expectations.

Your satisfaction with the service provided by both the floor staff and the reception, as well as the efficient check-in and check-out process, are very important to us. We are also pleased that you rated our restaurant services and breakfast buffet highly.

We hope that your future visits to Park Hotel Diament Katowice**** will be just as enjoyable.

Best regards, Grzegorz Konieczny, General Manager
No Public Name
30-39 years
Reviewed: 3 months ago (18/08/2025)
Date of experience: 08/2025

It's a scam that you let people booking amd relocate them in another hotel!

Dear Valeria,

Thank you for taking the time to share your experience with our hotel.

We regret that due to a technical issue at your original hotel, we were forced to relocate you. We understand how important the hotel's proximity to the convention center was to you. We tried to compensate for the inconvenience of logistics, lost time, and additional transportation with free taxis and a transfer to a higher-rated hotel.

We appreciate you sharing your feedback on how the relocation affected your comfort and overall stay. We strive to ensure that every guest using our services feels confident and well-cared for, so we sincerely regret that in this case we did not meet your expectations and trust.

Your feedback is very important to us and serves as a valuable source of information that allows us to make changes and prevent similar situations in the future.

Sincerely, Grzegorz Konieczny, Hotel Manager
No Public Name
Alone
40-49 years
Reviewed: 3 months ago (18/08/2025)
Date of experience: 08/2025

Nice experience. I did not try the restaurant, but the hotel was great.

Dear Mr. Michele,

Thank you for choosing Park Hotel Diament**** for your stay in Katowice.

We are pleased that you rated your experience at our hotel very highly, and that the cleanliness of the room and the service met your expectations.

We will be pleased to welcome you back on another occasion.

Grzegorz Konieczny, General Manager
No Public Name
Alone
30-39 years
Reviewed: 3 months ago (17/08/2025)
Date of experience: 08/2025

Very nice stay

Dear Guest,

Thank you for choosing Park Hotel Diament**** during your stay in Katowice.

Your high rating of all aspects of your stay – from room cleanliness and the friendliness of our staff to the quality of service and restaurant offer – is a great honor for us.

We hope that during your next visit to our city you will once again choose to stay at our hotel.
Kind regards,
Grzegorz Konieczny
General Manager
No Public Name
Couple
30-39 years
Reviewed: 3 months ago (14/08/2025)
Date of experience: 08/2025

It was perfect! Thank you!

Dear Laura,
Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to you'll stay with us again when your travels bring you back to Katowice.
Best regards,
Aurelia Zabielna
Front Office Manager
No Public Name
Couple
20-29 years
Reviewed: 3 months ago (14/08/2025)
Date of experience: 08/2025

Bylismy bardzo zadowoleni fajny przytulny hotel - ekstra

Dzień dobry Pani Patrycjo,
Dziękujemy za chęć podzielenia się z nami Pani opinią dotyczącą pobytu w Park Hotel Diament**** w Katowicach. Zadowolenie naszych Gości jest dla nas priorytetem, dlatego cieszę się, że pobyt w naszym hotelu sprostał Pani oczekiwaniom. Mam nadzieję gościć Państwa ponownie w Park Hotel Diament Katowice****.
Pozdrawiam serdecznie,
Aurelia Zabielna
Kierownik Recepcji
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