No Public Name
Family
Reviewed:
5 months ago
(13/12/2024)
Date of experience:
12/2024
No Public Name
Couple
Reviewed:
5 months ago
(11/12/2024)
Date of experience:
12/2024
No Public Name
Business
Reviewed:
5 months ago
(11/12/2024)
Date of experience:
12/2024
No Public Name
Business
Reviewed:
5 months ago
(10/12/2024)
Date of experience:
12/2024
No Public Name
Business
Reviewed:
5 months ago
(10/12/2024)
Date of experience:
12/2024
No Public Name
Family
Reviewed:
5 months ago
(10/12/2024)
Date of experience:
12/2024
No Public Name
Friends
Reviewed:
5 months ago
(10/12/2024)
Date of experience:
12/2024
No Public Name
Business
Reviewed:
5 months ago
(06/12/2024)
Date of experience:
12/2024
No Public Name
Business
Reviewed:
5 months ago
(06/12/2024)
Date of experience:
12/2024
No Public Name
Alone
Reviewed:
5 months ago
(04/12/2024)
Date of experience:
11/2024
Room was clean and hotel is very nice. There was a problem with their system so they had to come to my room to ask my information a couple times. An employee used key card to open my door and didn't even knock so it frightened us and made us uncomfortable the rest of the stay. This unfortunately ruined the experience for us.
Thank you for sharing your feedback. We’re glad to hear you found the room clean and the hotel to your liking. However, we sincerely apologize for the issues you experienced during your stay.
The situation with the system error and the lack of proper communication from our team is unacceptable and not reflective of the standards we strive to maintain. Please rest assured that we will address this matter internally to ensure such incidents do not happen again in the future.
Your comfort and safety are our top priorities, and we deeply regret that this affected your overall experience. We truly value your input and hope you will give us the opportunity to provide you with a much better experience on a future visit.
Best regards,
Przemysław Kuśmierski
General Manager