Park Hotel Diament Wrocław**** hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 6,771 reviews across 13 portals
:
No Public Name
Business
Reviewed: 4 months ago (16/03/2025)
Date of experience: 03/2025

very good

Dear Sir,

Thank you for sharing your opinion about our hotel. We are glad that your stay was very good and that you rated the cleanliness of the room and the courtesy of our staff.

Your positive experiences are extremely important to us and motivate us to continue working on improving our services. We hope that in the future we will have the pleasure of hosting you again.

With regards

Przemysław Kuśmierski
General Manager
No Public Name
Business
Reviewed: 4 months ago (15/03/2025)
Date of experience: 03/2025

good

Dear Sir,

Thank you very much for your positive opinion.
We invite you again.

With regards

Przemysław Kuśmierski
General Manager
No Public Name
Business
Reviewed: 4 months ago (13/03/2025)
Date of experience: 03/2025

Really nice rooms, clean, clean efficient, modern. Atmosphere was really unfriendly, impersonal and unwelcoming.

Dear Sir,

Thank you for sharing your opinion about your stay at our hotel. We are glad that the rooms met your expectations in terms of cleanliness and modernity.

However, we are sorry to hear that the atmosphere in our hotel was not friendly or hospitable. We apologize if the staff gave the impression of being rude or uninvolved. We always strive to make our guests feel welcome and assure you that we will take steps to improve this situation.

We also thank you for your comments regarding breakfast. We will look into the quality of the coffee served and propose introducing fresh juices and fruits to meet the expectations of our guests.
We appreciate your comments as they help us to raise the standards of our services.

We hope that in the future we will have the opportunity to present a better level of service and provide a satisfactory stay.

With regards

Przemysław Kuśmierski
General Manager

No Public Name
Business
Reviewed: 4 months ago (13/03/2025)
Date of experience: 03/2025

Bardzo dobre wrażenie. To mój kolejny pobyt i mam wrażenie, że standard hotelu poprawił się. mam wrażenie, że jest tez stosowany marketing zapachowy, co jest dla mnie plusem :-)

Szanowna Pani,

Dziękujemy serdecznie za pozostawienie tak pozytywnej opinii. Cieszy nas, że kolejny pobyt w naszym hotelu dostarczył Pani satysfakcji i zauważyła Pani udoskonalenia wprowadzane w obiekcie.

Bardzo cieszy nas również Pani pozytywna reakcja na marketing zapachowy, który jest częścią naszego podejścia do zapewnienia komfortu Gościom. Mamy nadzieję na kolejną możliwość goszczenia Pani i dziękujemy za zaufanie.

Z wyrazami szacunku

Przemysław Kuśmierski
Dyrektor Hotelu
No Public Name
Business
Reviewed: 4 months ago (13/03/2025)
Date of experience: 03/2025

Comfortable!

Dear Sir,

Thank you very much for sharing your opinion about our hotel. We are glad that your stay was comfortable and that you appreciated the cleanliness of the room and the courtesy of our staff.

Your comments regarding the breakfast buffet and the taste of the dishes are very important to us and will help us to further improve our services. We hope that during your future visits you will be able to enjoy an even better experience.

We cordially invite you to visit our hotel again.

With regards

Przemysław Kuśmierski
General Manager
No Public Name
Alone
Reviewed: 4 months ago (13/03/2025)
Date of experience: 03/2025

Comfortable!

Dear Mr. Kovács,

Thank you for sharing your opinion about our hotel. We are glad that we managed to meet almost all of your expectations and that your stay was comfortable.

Your high assessment of the cleanliness of the room and the courtesy of our staff is extremely important to us. Your opinions help us to further develop our offer and improve the quality of the services provided.

We cordially invite you to visit us again in the future.

With regards

Przemysław Kuśmierski
General Manager
No Public Name
Business
Reviewed: 5 months ago (10/03/2025)
Date of experience: 03/2025

Good service, clean room, good support from service desk. Sauna is not in good shape

Dear Mr. Bücher,

Thank you for sharing your feedback about our hotel. We are pleased that our reception team and the cleanliness of the room met your expectations.

We are sorry for the inconvenience regarding the sauna. Your comments are extremely important to us, and we will do our best to improve this aspect to make future visits even more enjoyable.

We warmly invite you to visit our hotel again.

With regards

Przemysław Kuśmierski
General Manager
No Public Name
Business
Reviewed: 5 months ago (04/03/2025)
Date of experience: 03/2025

Ok

Szanowny Panie,

serdecznie dziękujemy za pozytywną opinię.
Zapraszamy ponownie.

Z wyrazami szacunku

Przemysław Kuśmierski
Dyrektor Hotelu
No Public Name
Business
Reviewed: 5 months ago (04/03/2025)
Date of experience: 02/2025

war ein sehr angenehmer Aufenthalt

Sehr geehrter Herr,

vielen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Ihr Aufenthalt bei uns angenehm war. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen

Przemysław Kuśmierski
General Manager
No Public Name
Couple
Reviewed: 5 months ago (03/03/2025)
Date of experience: 02/2025

Ok this is not AirPort hotell

Dear Mr. Jozef,

Thank you very much for your positive review. We are pleased that our hotel met all your expectations, despite some confusion regarding the location.

We hope to have the pleasure of hosting you again in the future.

With regards

Przemysław Kuśmierski
General Manager
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