Park Hotel Diament Wroclaw**** hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 6,556 reviews across 13 portals
:
No Public Name
Business
Reviewed: 1 year ago (15/03/2024)
Date of experience: 03/2024

Ok

Szanowny Panie Michale,

Bardzo dziękujemy za poświęcony czas na wystawienie opinii. Bardzo nam przykro, że załoga recepcji nie stanęła na wysokości zadania co wpłynęło na Pana zadowolenie z pobytu u Nas. Mamy nadzieję, że da nam Pan jeszcze szanse i wróci do Nas ponownie.

Z poważaniem
Justyna Teleszko
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 1 year ago (15/03/2024)
Date of experience: 03/2024

This is my second time at the hotel and I will recommend it to my colleagues.

Dear Guest,

Thank you for taking the time to share your positive experience at Park Hotel Diament Wrocław. We are delighted to hear that our hotel made your stay convenient and enjoyable.
We always strive to provide our Guests with an unforgettable, world-class experience, so your feedback is very important to us.
Thank you for your kind words – we look forward to welcoming you back soon.

Kind regards,
Justyna Teleszko
Kierownik Pionu Hotelwoego
No Public Name
Business
Reviewed: 1 year ago (14/03/2024)
Date of experience: 03/2024

Very very good.

Dear Guest,

We are glad that your stay at our hotel met your expectations. We hope to meet again in the future.
We cordially invite you to Park Hotel Diament Wrocław.

Kind regards,
Justyna Teleszko
Room Division Manager
No Public Name
Business
Reviewed: 1 year ago (14/03/2024)
Date of experience: 03/2024

Wszystko ok.

Szanowny Panie,

Cieszymy się, że pobyt w naszym hotelu spełnił Pańskie oczekiwania. Mamy nadzieję na kolejne spotkanie w przyszłości.
Serdecznie zapraszamy do Park Hotel Diament Wrocław.

Z poważaniem,
Justyna Teleszko
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 1 year ago (14/03/2024)
Date of experience: 03/2024

Very good

Dear Guest,

Thank you very much for such a nice review. We are so happy to know that our hotel has fully met your expectations.
We hope to meet you again at Park Hotel Diament Wrocław.

Kind regards,
Justyna Teleszko
Room Diviosion Manager
No Public Name
Couple
Reviewed: 1 year ago (12/03/2024)
Date of experience: 03/2024

Super, polecam!

Szanowna Pani,

Dziękujemy za ocenę Park Hotel Diament Wrocław. Cieszymy się, że pobyt w naszym obiekcie pozostawił miłe wrażenie i skłonił Panią do pozostawienia pozytywnej opinii.
Mamy nadzieję na ponowne spotkanie w przyszłości. Serdecznie zapraszamy.

Z poważaniem,
Justyna Teleszko
Kierownik Pionu Hotelowego
No Public Name
Couple
Reviewed: 1 year ago (12/03/2024)
Date of experience: 03/2024

Really good

Dear Guest,

Thank you very much for such a nice review. We are so happy to know that our hotel has fully met your expectations.
We hope to meet you again at Park Hotel Diament Wrocław.

Kind regards,
Justyna Teleszko
Room Division Manager
No Public Name
Alone
Reviewed: 1 year ago (11/03/2024)
Date of experience: 03/2024

Not great. Room was lovely, shame waste of beautiful room, Tv in room big but only 1 English Channel which was the news and unable to connect iPhone to watch something. Pillows very soft, need updating and mattress hard. Not enough information from reception staff in regard to times and breakfast and location of facilities, card stopped working a few times and had to come back to reception to get it amended to let me in my room door. Loud banging and music. Ok for a quick stop but unfortunately won’t be returning.

Dear Guest,

We are sorry that your stay was less than satisfactory and thank you for taking the time to provide us with your honest feedback. Only thanks to such constructive opinions can we ensure our guests are fully satisfied with their stay with us.
We strive to provide our guests with an enjoyable, relaxing stay and apologize that we were unable to meet your expectations. We always try to make our rooms as comfortable as possible and we will take into account your comments regarding the mattress and pillows.
We will also review front desk staff communication processes to ensure all guests have access to the information they need in a timely manner. Regarding the unfortunate noise issue, we will address this matter with our maintenance team.
Thank you again for bringing this to our attention - it is invaluable in helping us improve our services. We hope you will give us another chance soon.

Best regards,
Justyna Teleszko
Room Diviosion Manager
No Public Name
Couple
Reviewed: 1 year ago (11/03/2024)
Date of experience: 03/2024

Hotel bardzo ładny, pokoje ładnie urządzone a przede wszystkim komfortowo.
Żałujemy że trafiliśmy na remont salki fitness i sauny.
Niestety opcja bardzo dobrego śniadania w cenie 75 zł pozostaje dużo do życzenia, oferta i bufet śniadaniowy na poziomie 2 lub 3 gwiazdkowego hotelu w cenie 35 zł. Wszystko było świeże, jednak mocny niedosyt i brak różnorodności pozostał.

Szanowny Panie,

Bardzo dziękujemy za opinię na temat Park Hotel Diament Wrocław. Cieszymy się, że personel stanął na wysokości zadania i pozostawił miłe wrażenia. Bardzo przepraszamy za utrudnienia związane z korzystaniem salki fitness i sauny. Wszelkie uwagi dotyczące śniadań przekażemy do kierownika restauracji. Mamy nadzieję na ponowne spotkanie. Serdecznie zapraszamy.

Z poważaniem,
Justyna Teleszko
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 1 year ago (11/03/2024)
Date of experience: 03/2024

Jest ok, napewno tam wrócę

Szanowny Panie,

Bardzo dziękujemy za tak dobrą ocenę Park Hotel Diament Wrocław. Cieszymy się, że nasz hotel spełnił Pańskie oczekiwania.
Mamy nadzieję na ponowne spotkanie w przyszłości. Serdecznie zapraszamy.

Z poważaniem,
Justyna Teleszko
Kierownik Pionu Hotelowego
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