RELAIS RISERVA DI FIZZANO hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 1,012 reviews across 9 portals
:
By Hans Mellmann
Couple
40-49 years
Reviewed: 6 years ago (15/07/2019)
Date of experience: 07/2019

Eine sehr schöne Location inmitten der Hügel des Chianti Gebietes mit zuvorkommenden Personal. Restaurant mit toller Gartenterasse.

Sehr geehrte Herr Mellmann,

Vielen Dank für die freundliche Bewertung! Es war eine Freude, Sie als Gast zu haben und wir hoffen, Sie bald wieder zu sehen.

Viele Grüße aus Riserva di Fizzano,
Amanda
No Public Name
Couple
30-39 years
Reviewed: 6 years ago (14/07/2019)
Date of experience: 07/2019

Schöner Urlaub in schöner Umgebung und Anlage, aber die Details und der Service können verbessert werden.

Sehr geehrte Anna,

Vielen Dank für eine Bewertung geschrieben haben! Es tut uns leid, für die negative Kommentare zum Restaurant und zum Wohnung... Wir sind stets bemüht, den bestmöglichen Service anzubieten für unsere Gäste.
Wir hoffen, dass Sie am Ende gut bei uns angekommen sind (trotz der kleinen probleme)

Viele Grüße aus Riserva di Fizzano,
Ilaria
By Pollastrini Elisa
Family
40-49 years
Reviewed: 6 years ago (10/07/2019)
Date of experience: 07/2019

Fantastico... Noi ci sentiamo a Casa

Gentile Elisa,

La ringraziamo infinitamente per aver dedicato del tempo per lasciare un commento sulla nostra struttura. Ne siamo molto felici e ci auguriamo di rivederLa presto!

Cari Saluti,
Jho
No Public Name
Family
60-69 years
Reviewed: 6 years ago (08/07/2019)
Date of experience: 07/2019

Had the most wonderful holiday as a family after returning to Riserva after ten years. It is just as good if not better now.

Dear McGettigan Family,

Thank you very much for your really nice review! It was really nice to meet you again and to have you as guests ;-) We hope to see you again soon!

Greetings from Fizzano!
Warm regards,
Ilaria
No Public Name
Family
30-39 years
Reviewed: 6 years ago (30/06/2019)
Date of experience: 06/2019

Magnifique endroit, avec personnel accueillant.

By RADEK
Friends
50-59 years
Reviewed: 6 years ago (25/06/2019)
Date of experience: 06/2019

excellent location, very interesting typical buildings / whole area, great restaurant

Dear Mr Radek,

Thank you very much for your kind review! We really appreciate it and it was very nice to have you as guests. We hope to see you again here at Fizzano!

Warm Regards,
Amanda
By Diggle Family
Family
30-39 years
Reviewed: 6 years ago (25/06/2019)
Date of experience: 06/2019

Good location but poor food

Dear Mr. Diggle,

Thank you for spending your time writing a review for us; we always put our best in making the guests' stay as perfect as possible, so every critic review is useful to improve! We are really sorry about your impression of the restaurant, but we hope that in the end you enjoyed your stay by us.

Warm Regards,
Amanda
No Public Name
Family
50-59 years
Reviewed: 6 years ago (24/06/2019)
Date of experience: 06/2019

Fourth visit to Fizzano. This really tells you everything :-)
We've loved every visit. Standards remain consistently high in what is a great location with great staff, facility's coupled with excellent food and wines.
I only have one constructive comment since our last visit, in that in the ideal I would like the option to either pay for breakfasts on the day, rather than have it included within the room rate.

Dear Gill,

Thank you very much for your kind review! It was very nice for us to have you here at Fizzano again.

Warm Regards,
Jho
By Roberto
Family
50-59 years
Reviewed: 6 years ago (19/06/2019)
Date of experience: 06/2019

Confortevole e tranquillo. Ottimo il contesto del paesaggio circostante e la vicinanza a vari centri turistici (Siena, San Gimignano, ecc.).

Gentile Roberto,

La ringraziamo per aver dedicato del tempo per lasciare un commento sulla nostra struttura. La nostra collocazione strategica fra Siena e Firenze è un nostro punto di forza, siamo felici che l'abbia apprezzato. Ci dispiace molto riguardo all'esperienza negativa al nostro ristorante, tutto lo staff della Riserva di Fizzano si impegna sempre al massimo per garantire ai nostri clienti la miglior esperienza possibile.
Ad ogni modo ci auguriamo di rivederla presto!

Cari Saluti,
Jho
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (05/06/2019)
Date of experience: 06/2019

Ruhig und trotzdem zentral gelegen.
Typischer Stil inmitten der Toskana

Sehr geehrte Herr Posner,

Vielen Dank für die freundliche Bewertung! Wir hoffen, Sie bald wieder zu sehen.

Viele Grüße aus Riserva di Fizzano,
Amanda
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