RELAIS RISERVA DI FIZZANO hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 1,015 reviews across 9 portals
:
By Sylvia Gysin
Couple
30-39 years
Reviewed: 7 years ago (21/09/2018)
Date of experience: 09/2018

We very mich linked the place except of the breakfast (see above). Its such a beautiful surrounding and really nice renovated

By LISA
Leisure travelers
40-49 years
Reviewed: 7 years ago (19/09/2018)
Date of experience: 09/2018

Una conferma. Fizzano è un posto incantevole e il personale è fantastico. Il Wifi non lo commento perché in vacanza SI SPENGONO I CELLULARIII!!! ;-)

No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (07/09/2018)
Date of experience: 08/2018

Ottimo mia figlia era entusiasta personale gentilissimo e cordiale camera accogliente e pulita! Per finire nella zona più bella del Chianti!!! Ottimo!

By John Maguire
Leisure travelers
40-49 years
Reviewed: 7 years ago (27/08/2018)
Date of experience: 08/2018

Overall we had a fantastic experience, very relaxing in a great location, with super friendly staff available to help whenever required.

Dear Mr John,
it was a great pleasure to host you together with all your Family from all over the world! We thank you so much for choosing us and for your time spent to write your review and advices. We are glad that you had a wonderful stay with us, that you found our Staff helpful and friendly and our Borgo very well located.
We are sorry about problems you had with our wi-fi connections....unfortunatly being in the country side means that we can't have the fibra and the connections is not so fast and heavy, specially if some of the connected guests whatch movies or download something...
About cleaning: usually when we change all linens (for more than 1 week stay) the maids clean the apartment...probably during your stay there was some misunderstanding. If only you had told it we would have been able immediately to let them clean your room, we are so sorry.
Bytheway we are glad that you had "a fantastic experience with a super friendly staff".
We are waiting for your next visit!
Our Warmest Regards
Reception Staff
By Luca
Leisure travelers
40-49 years
Reviewed: 7 years ago (27/08/2018)
Date of experience: 08/2018

Esclusivo sobrio elegante confortevole molto chiantishire

Gentile Sig Verducci,
grazie per il tempo dedicato nella Sua recensione. Siamo lieti che abbia trascorso un piacevole soggiorno con la Sua Famiglia e i Suoi bimbi adorabili.
Grazie anche per i consigli e i suggerimenti, tesoro per noi.
Per quanto riguarda la wi-fi purtroppo trovandosi in aperta campagna non possiamo avere la fibra e i 30mega della nostra wi-fi aerea nel momento di utilizzo contemporaneo da parte di numerosi ospiti vengono enormemente diminuiti... soprattutto se qualcuno scarica o guarda film.
Siamo dispiaciuti e continuamente valutiamo diverse soluzioni e cerchiamo di implementarla.
Ci auguriamo di poterLa ospitare di nuovo nel nostro Relais
A presto
Ilaria & tutto lo Staff di Fizzano
No Public Name
Leisure travelers
40-49 years
Reviewed: 7 years ago (27/08/2018)
Date of experience: 08/2018

E' stata una vacanza breve ma stupenda. Relax assoluto! Consigliato per staccare la spina

By Chiara
Leisure travelers
20-29 years
Reviewed: 7 years ago (25/08/2018)
Date of experience: 08/2018

Meraviglioso, rilassante.

By Janusz
Leisure travelers
60-69 years
Reviewed: 7 years ago (20/08/2018)
Date of experience: 08/2018

Fantastic place, good restaurant, breakfast just as it should be, friendly and competent staff at reception desk and restaurant/bar. I spent there bueautiful time and would recommend to all potential clients. It's worth to visit. Marvellous tour to Rocca delle Macie vinery with wine tasting. Excellent wine.

Dear Mr Janusz,
it was a pleasure to meet you and your Family during your stay at Fizzano.
Thank you so much for the time spent to review us and for your suggestions: we'll take good care of them!
We are so glad that you had a beautiful time with us. Just a remind: for your next stay ask us the kettle!-) we justy have one to borrow you!
Our warmest regards to you, your Family and dog
Ilaria & all Fizzano's Staff
By Alessandro S.
Leisure travelers
30-39 years
Reviewed: 7 years ago (14/08/2018)
Date of experience: 08/2018

Tutto veramente ottimo,posto 10, personale 10 ristorante 10

By Domenic Giammarco, Ruby Wines
Leisure travelers
40-49 years
Reviewed: 7 years ago (08/08/2018)
Date of experience: 08/2018

Extraordinary experience. We had 3 generations of family members, Parents myself, wife kids and my sister. Well suited for all ages.
Beautiful setting, very private. Quiet. Quite a memorable experience.

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