Rheinischer Hof hotel logohotel logo
Our Customer Satisfaction Index
88%

"Excellent"

Based on 2,303 reviews across 10 portals
:
By Danilo W.
Leisure traveler
20-29 years
4 days ago (17/02/2017)

Das Hotel hat eine super Lage mit schöner Sicht auf die Zugspitze. Das Zimmer war angenehm groß und wurde immer sehr sauber gehalten. Das Personal war immer nett und freundlich zu uns und durch die gute Lage waren Sehenswürdigkeiten schnell zu erreichen. Wir waren sehr zu frieden und würden es auch weiter empfehlen.

Room





5 / 5.0
Service





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Price





5 / 5.0
By Anonymous
Business traveler
40-49 years
4 days ago (17/02/2017)

The Rheinischer Hof Hotel is the best! The accommadtions are excellent, location is central to key destinations, but most of all the staff is just the best!! I have stayed at 5 Star Hotels around the globe and the care and personal touch they provide to ensure your stay is first class beats any of them hands down. I can only say THANK YOU FOR CARING AND I LOOK FORWARD TO SEEING YOU ON MY NEXT VISIT!

Room





5 / 5.0

It would be great if CNN International was part of the TV channel line up

Service





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
4 days ago (17/02/2017)

Sehr gutes Frühstück, freundliches hilfsbereites Personal, geschmackvoll eingerichtetes Zimmer

Room





5 / 5.0
Service





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
40-49 years
5 days ago (16/02/2017)

Sehr schönes Hotel mit gutem Service

Room





4 / 5.0
Service





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Price





4 / 5.0
By Jennifer S.
Business traveler
40-49 years
5 days ago (16/02/2017)

Very nice, but that critical piece of not being able to sleep since the pillows and bed were awful would make me probably not stay again.

Dear Jennifer,

thanks for the review.

I can ease your mind on the bedding issue: we have a whole "pillow menu" for you to choose from. Those include neck rolls, anti-allergic pillows as well as special ones filled with spelt, millet or swiss stone pine shavings. At the moment, you can choose between 8 different types of pillows.

Also, we have extra covers for the mattresses, so we can make them softer in three steps. One cover is a thinner layer of breathable material, a little like a light summer comforter (but for laying on it, rather than under), the other one is memory foam and acts like an additional mattress on top. We can combine the two to make the bedding even softer.

As for Wi-Fi: I can only imagine that the access point nearest your room was acting up, usually, we don't have any problems with the internet anymore. But: we have already installed new access points (which are just not hooked up software wise yet) and will get an additional outside line in May to be even more secure on that front. We then have two completely separate Internet infrastructures, so that if one fails, we still have one in reserve.

I really hope that I was able to change your mind and if you come back to Garmisch, that we will be seeing you again. I have already made a note to your file to change the pillows and the bedding, if you decide to stay with us ;-)

Safe travels


Andreas
Room





2 / 5.0

The room was charming and the private balcony had an incredible view, but the bed was so firm and the pillows were so thin that I couldn't sleep. Also, the wifi signal was too weak to reach the room.

Service





5 / 5.0

Everyone was lovely and helpful. Thank you so much for changing me from triple to single accommodation on short notice. Restaurant staff were very sweet.

Location





5 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0

Couldn't find the coffee/tea!

Restaurant





5 / 5.0

Wonderful service and excellent food. But as a single traveler, I wished I could've used my iPad in the restaurant. Especially sing the wifi signal was too weak in my room.

Price





4 / 5.0
By Günter W.
Leisure traveler
50-59 years
6 days ago (15/02/2017)

Schöne und ruhige Zimmer, alles sehr sauber. Die Sauna auch sehr schön und vor allem genügend Handtücher vorhanden. Überall sehr freundliches und zuvorkommendes Personal. Wie hätten gerne noch ein Gläschen Wein an der Bar getrunken, aber leider nicht vorhanden, aber im Bau hat man uns gesagt. Wir kommen gerne wieder.

Room





5 / 5.0
Service





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
1 week ago (14/02/2017)

Sehr nette Atmosphäre! Toll, dass man bereit die Skiliftkarten im Hotel erwerben konnte!

Room





4 / 5.0
Service





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Price





3 / 5.0
By Petra
Business traveler
50-59 years
1 week ago (14/02/2017)

Ein rundum gutes Hotel. Sehr,sehr freundliches Personal. Jederzeit wieder

Room





5 / 5.0

Grosses geräumiges Zimmer mit einem schönem Balkon. Bergblick. Ruhiges Zimmer

Service





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Breakfast





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
2 weeks ago (13/02/2017)

Eine beruhende Atmosphäre in GAP.

Room





4 / 5.0
Service





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Price





4 / 5.0
By Anonymous
Business traveler
60-69 years
2 weeks ago (13/02/2017)

I will book this hotel for my next stay in Garmisch.

Room





5 / 5.0

Very comfortable, quiet, large balcony with a great view of the mountains.

Service





4 / 5.0

Friendly, personable, excellent English to counter my poor German!

Location





5 / 5.0

less than one kilometer from city center, nice walk.

Cleanliness





5 / 5.0
Breakfast





5 / 5.0

An excellent German breakfast, fresh squeezed orange juices, many additional choices, good coffee.

Price





3 / 5.0

Did not have dinner at restaurant. No comment.

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