Schlosshotel Wasserschloss Klaffenbach hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 3,206 reviews across 16 portals
:
By Familie Wolff aus Teltow
Couple
50-59 years
Reviewed: 3 years ago (12/12/2022)
Date of experience: 12/2022

Tolle Belegschaft und Ambiente

Sehr geehrte Familie Wolff aus Teltow,

herzlichen Dank für Ihre sehr freundliche Bewertung, wir haben uns sehr darüber gefreut!

Es ist schön zu lesen, dass Sie mit dem Ambiente und unserem Team so zufrieden waren. Auch Ihre positiven Rückmeldungen zur Sauberkeit, zum Service, zur Lage und zum Zimmer wissen wir sehr zu schätzen.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
By Schmidt
Couple
40-49 years
Reviewed: 3 years ago (27/11/2022)
Date of experience: 11/2022

Ein sehr schönes Anwesen, welches zu einem längerem Aufenthalt einlädt.

By Dietrich
Couple
40-49 years
Reviewed: 3 years ago (26/11/2022)
Date of experience: 11/2022

Sehr schön. Die Angestellten haben sich sehr viel Mühe gegeben damit unser Aufenthalt perfekt wird.

By Martin Sieber
Couple
50-59 years
Reviewed: 3 years ago (25/11/2022)
Date of experience: 11/2022

Ein wirklich wunderschönes Anwesen.

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (20/11/2022)
Date of experience: 11/2022

Ein wirklich toller Aufenthalt, sehr nettes Personal, bei dem man auch den Spaß an der Arbeit spürt.
Vielen Dank und weiter so!

By Müller
Business
20-29 years
Reviewed: 3 years ago (17/11/2022)
Date of experience: 11/2022

Absolut empfehlenswert!

By Erler Martina
Couple
50-59 years
Reviewed: 3 years ago (14/11/2022)
Date of experience: 11/2022

Rundum zufrieden

By Winni
Alone
60-69 years
Reviewed: 3 years ago (06/11/2022)
Date of experience: 11/2022

Sehr freundliche Mitarbeiter an der Rezeption, sehr schöne, saubere Zimmer, hervorragender Service in den Restaurants zu jeder Mahlzeit, sehr ansprechend Qualität der Speisen. Insgesamt ist das Hotel sehr empfehlenswert!

By K
Business
30-39 years
Reviewed: 3 years ago (04/11/2022)
Date of experience: 11/2022

Okay, but three important flaws. 1. No standard mechanical ventilation. Only a small window can be opened. I was alone in a double room, yet got headaches from the poor air quality. 2. The bed is a sauna. Way too hot, heating off and window open did not help. (Note; pillows are too soft and underfilled) 3. No mosquito shield. With the issues above I had to sleep with the window fully open. With water come mosquitos; these could have been stopped with a simple small net (there are pretty/invisible types)

Dear K,

Thank you for taking the time to give us such detailed feedback about your stay.

We are very sorry that your stay did not meet your expectations due to the points you described. We have carefully noted your comments regarding the room ventilation and the bed amenities. The point about the missing mosquito repellent is also an important point for us, which we are happy to address.

We are pleased that you still rated the cleanliness, location, and service positively. Your feedback is very valuable to us as it helps us offer our guests an even better experience.
By Weise
Family
40-49 years
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Perfekt

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