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Indice di Customer Satisfaction
91%

"Eccellente"

Sulla base di 6.691 recensioni su tutti i portali 17
:
Phil C.
Viaggiatore leisure
60-69 anni
4 giorni fa (22/09/2017)

great. only suggestion is to have free bottled water in room.

Thank you very much for your review about your recent stay at THE MANDALA HOTEL. We are glad to read that you had a great time. We thank you very much for your suggestion about having free bottled water in our rooms. The opinion of our guests is very important to us, because only with you we can grow and change. We are looking forward welcoming you back in the future.
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3 / 5,0
Camera





5 / 5,0
Posizione





5 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Prima colazione





4 / 5,0
Bar





4 / 5,0
anonimo
Viaggiatore leisure
60-69 anni
5 giorni fa (21/09/2017)

Wir würden wieder in das Hotel kommen

Herzlichen Dank für Ihre Bewertung Ihres letzten Aufenthalts im THE MANDALA HOTEL. Es freut uns sehr, dass Sie einen schönen Aufenthalt hatten und Sie uns sehr gerne wieder besuchen möchten. Ihre Punktevergabe zur Sauberkeit bedauern wir sehr. Wir legen sehr viel Wert auf Hygiene uns Sauberkeit im ganzen Haus. Es würde uns sehr weiterhelfen, wenn Sie uns mehr darüber sagen könnten. Bitte zögern Sie nicht uns unter welcome@themandala.de anzuschreiben.
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4 / 5,0
Camera





4 / 5,0
Posizione





5 / 5,0
Pulizia





1 / 5,0
Servizio





4 / 5,0
Prima colazione





5 / 5,0
anonimo
Viaggiatore leisure
40-49 anni
5 giorni fa (21/09/2017)

Muito boa, indico com certeza o hotel e voltarei a me hospedar nele !

Thank you very much for taking the time to comment on your recent stay. It delights us exceedingly to read that you had a fantastic stay and that you are going to recomment us to your friends and family. The comments of our guests are very important to us. Therefore thank you very much for your thoughts of our spa. We are looking forward to your next visit.
Rapporto qualità prezzo





4 / 5,0
Camera





5 / 5,0
Posizione





4 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Prima colazione





5 / 5,0
Bar





5 / 5,0
Centro benessere





3 / 5,0

Acho um exagero ter 3 saunas secas. Poderia transformar uma em vapor !

anonimo
Viaggiatore business
30-39 anni
6 giorni fa (20/09/2017)

Very pleasant! Staff was perfect, friendly and helpful! Thank you for the stay! The rooms are perfectly equipped for a business stay.

Dear valued guest, Thank you very much for taking the time to rate your recent stay. We are very pleased to read that you had a great time. Especially your comment about our staff makes us very happy and showes us that we are on the right path. We are looking forward to your next visit.
Rapporto qualità prezzo





4 / 5,0
Camera





4 / 5,0
Posizione





4 / 5,0
Pulizia





4 / 5,0
Servizio





5 / 5,0
Bar





4 / 5,0
Jimena N.
Viaggiatore leisure
40-49 anni
1 settimana fa (19/09/2017)

Amazing

Dear valued guest, Thank you very much for your kind words about your recent stay at THE MANDALA HOTEL. Your comment about the room, the breakfast and spa delights us very much especially your thoughts of our bar. I am going to forward it to our barman. It has been a pleasure having you as a guest and we are looking forward to your next visit.
Rapporto qualità prezzo





4 / 5,0
Camera





5 / 5,0

Quiet, spatious, lots of light, soothing ambiance

Posizione





5 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Prima colazione





5 / 5,0

Beautiful restaurant, delicious food, professional service, impecable

Bar





5 / 5,0

I loved my Pimms Royal and the barman was friendly

Centro benessere





4 / 5,0

I enjoyed my massage as well as the sauna. I loved the decor as well and the towels and bath robe where great quality!

Mura
Viaggiatore leisure
50-59 anni
1 settimana fa (19/09/2017)

Schönes Hotel an guter ÖV und Shopping Lage, leider ein bisschen weit weg vom "echten" Berlin. Personal sehr nett und zuvorkommend!

Rapporto qualità prezzo





4 / 5,0

Preis-Leistung super!

Camera





5 / 5,0

Positiv: Kaffeemaschine und Balkon

Posizione





4 / 5,0

Positiv: nähe an die ÖV's

Pulizia





5 / 5,0
Servizio





5 / 5,0

Zettel mit Wünschen geschrieben und es wurden alle erfüllt!

Bar





5 / 5,0

der Drink "Tea Time" war der Hammer!

Dr. M. W.
Viaggiatore leisure
70-79 anni
1 settimana fa (18/09/2017)

Wir werden wieder bei Ihnen nächtigen . Vielen Dank Details zur Küche , bitte anrufen ,069778262

Rapporto qualità prezzo





5 / 5,0
Camera





5 / 5,0
Posizione





5 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Ristorante





3 / 5,0

vor Jahren 1* Küche wesentlich interessanter ,als heute 2*

Centro benessere





5 / 5,0
anonimo
Viaggiatore leisure
70-79 anni
1 settimana fa (18/09/2017)

ich bin sehr gerne bei Ihnen.

Herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns auf Ihren nächsten Besuch.
Rapporto qualità prezzo





5 / 5,0
Camera





5 / 5,0
Posizione





5 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Prima colazione





4 / 5,0
anonimo
Viaggiatore business
40-49 anni
1 settimana fa (18/09/2017)

Good. Nice location

Thank you very much for taking the time to rate our hotel. It delights us to read that you liked our hotel. However it is a pity that you have not been satisfied with our cleaniness and wellness area. It would help us a lot to know exactly what was not to your satisfaction. Please do not hesitate to contact us directly.
Rapporto qualità prezzo





3 / 5,0
Camera





4 / 5,0
Posizione





4 / 5,0
Pulizia





3 / 5,0
Servizio





4 / 5,0
Prima colazione





4 / 5,0
Bar





5 / 5,0
Centro benessere





3 / 5,0
Nicole
Viaggiatore business
30-39 anni
1 settimana fa (17/09/2017)

Okay!

Herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten. Wir bedauern, dass wir Sie mit unserem Frühstück und Zimmer nicht überzeugen konnten. Es würde uns sehr helfen zu wissen was genau Ihnen nicht gefallen hat. Unsere Gäste sind uns sehr wichtig und vor allem Ihre Kommentare, denn nur so können wir uns stetig verbessern. Deshalb zögern Sie bitte nicht uns direkt anzuschreiben unter welcome@themandala.de. Wir freuen uns von Ihnen zu hören und hoffen Sie auch wieder bei uns im THE MANDALA HOTEL begrüßen zu dürfen.
Rapporto qualità prezzo





4 / 5,0
Camera





3 / 5,0
Posizione





5 / 5,0
Pulizia





5 / 5,0
Servizio





5 / 5,0
Prima colazione





3 / 5,0
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