Trianon Borgo Pio hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,551 reviews across 13 portals
:
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (17/07/2025)
Date of experience: 07/2025

The room and location were great! We plan to come back

Dear Mr. Soberanis,

We sincerely thank you for sharing your positive experience at our hotel.
Knowing that you'd like to visit us again is a source of great satisfaction for us and a sign that our efforts are appreciated.

We hope to welcome you back soon.
Trianon Staff
By Cynthia Fox
Family
50-59 years
Reviewed: 6 weeks ago (20/06/2025)
Date of experience: 05/2025

Excellent! Hope to return in the future!

No Public Name
Family
40-49 years
Reviewed: 2 months ago (06/06/2025)
Date of experience: 06/2025

It’s great experience and loved the location and breakfast

Dear Mrs. Johnson,

We sincerely thank you for sharing your positive experience at our property. We are pleased to know that the central location and breakfast met your expectations, contributing to making your stay pleasant.

We hope to see you again soon as our welcome guest,

Best regards,
Elisabetta Baggio
Trianon Borgo Pio
No Public Name
Family
40-49 years
Reviewed: 2 months ago (01/06/2025)
Date of experience: 05/2025

Very satisfied with the service

By Jay W.
Family
50-59 years
Reviewed: 2 months ago (27/05/2025)
Date of experience: 05/2025

I travel the world as my job and this hotel/apartment exceeded my expectations. It's not the JW nor is it a motel. It's not fancy and it's not basic.Its got a kitchen and a living room that can turn into an extra room for extra bed. I was pleasantly surprised with the spaciousness and cleanliness of the place. The location was spot on if you wanted convenience for the price and it comes with breakfast which was a plus. The staff was phenomenal... very friendly, helpful and professional. I recommend this hotel for a family of 1- 4 or 5. We were able to ask and pay for an extra bed with a minimal fee. I would come back to this place anytime if I am in Rome.

By Elianne Espinosa
Family
40-49 years
Reviewed: 3 months ago (05/05/2025)
Date of experience: 05/2025

Gran opción para viajar en familia. Buena distribución de los espacios. Muy practico. Limpio. Con un muy buen mantenimiento. Todo impecable. La cocina con todo lo básico para cocinar en caso necesario. Cuenta con lavandería gratuita en el sótano. Volvería a hospedarme ahí y sin duda lo recomiendo.

Estimado señor Elianne Espinosa,

Le agradecemos sinceramente que comparta su experiencia con nosotros. Nos complace saber que usted encontró en nuestra propiedad una excelente opción para viajar en familia, apreciando la impecable limpieza y práctica distribución de los espacios. Es un placer saber que la cocina bien equipada y el servicio de lavandería gratuito contribuyeron a su comodidad durante su estadía.

Nos alegra que haya encontrado nuestra ubicación conveniente, con muchas comodidades a poca distancia y en el corazón de un vecindario encantador cerca del Vaticano. Nos complace saber que el servicio, la limpieza diaria y el desayuno variado cumplieron con sus expectativas.

Tomamos nota de sus comentarios sobre el colchón del dormitorio principal, que será reemplazado a la brevedad.

Esperamos darle nuevamente la bienvenida.

Atentamente,


Elizabeth Baggio
Trianón Borgo Pio
By Emanuela
Family
<20 years
Reviewed: 3 months ago (28/04/2025)
Date of experience: 04/2025

Soggiorno piacevole, le camere sono molto spaziose unico difetto i bagni un po’ troppo risicati rispetto alle camere. La posizione è ottima per raggiungere tutti i punti più interessanti di Roma e il terrazzo molto affascinante. Ero insieme a tutta la mia famiglia in totale 16 persone tra i sette e gli 88 anni, e siamo riusciti ad essere tutti soddisfatti coi nostri spazi e mi vedo una bella esperienza.
Consiglierei questo hotel.

Gentile Emanuela,

Grazie mille per aver condiviso la sua esperienza presso il nostro hotel. Siamo lieti di sapere che abbiate trovato piacevole il soggiorno e apprezzato la spaziosità delle camere e la posizione centrale, ideale per esplorare Roma.

A proposito del suo feedback riguardo ai bagni ci tengo a dirle che diversi bagni della nostra struttura sono gia' stati rinnovati e i restanti saranno ristrutturati nel gennaio del 2026!
. Ad ogni modo è un piacere sapere che voi e la vostra famiglia abbiate avuto una bella esperienza complessiva.

Speriamo di riavervi presto nostri ospiti
Cordialmente , Elisabetta Baggio
By Laura Taylor
Family
40-49 years
Reviewed: 3 months ago (21/04/2025)
Date of experience: 04/2025

Excellent and will stay in this hotel again.

No Public Name
Family
40-49 years
Reviewed: 3 months ago (20/04/2025)
Date of experience: 04/2025

This hotel is our favorite hotel in Italy! We stayed in Rome, Assisi, and Milan. The hotel is so comfortable, so clean, so centrally located and the staff is beyond wonderful. We can’t wait to come back next week!!

Dear Mrs. Arabo,

We thank you from the bottom of our hearts for choosing our hotel and for sharing your wonderful experience. It is a real pleasure to know that you consider us your favorite hotel in Italy and that your stay lived up to your expectations.

We are thrilled to know that you appreciated the comfort and spaciousness of our rooms, the central location, and the kindness of our staff. Also, knowing that the breakfast with fresh orange juice and the level of cleanliness met your expectations, is a great motivation to continue ensuring an exceptional stay for our guests.

We look forward to welcoming you again next week for another unforgettable stay.

Kind regards,

We hope to have you back soon as our guests Elisabetta Baggio
By Anand Gondhia
Family
30-39 years
Reviewed: 4 months ago (17/04/2025)
Date of experience: 04/2025

Overall was good. Another major issue was the transfer arrangement that was made by the hotel. The company used was not good I didn’t get the baby seat asked for and I also lost an hour of time with the driver as his card machine wasn’t working so I had to go to an exchange which I lost €100 on the exchange rate this was poor!!

Dear Mr. Gondhia,

Thank you for sharing your detailed feedback with us. It is important for us to know that you enjoyed your stay overall and appreciated some aspects of our service.

We regret that the transfer service did not meet your expectations, especially the lack of the requested child seat and the inconvenience with the POS. We understand how frustrating it can be to waste precious time and money in these situations, and we will monitor our external service providers more closely to ensure a better experience for our guests.

Regarding cleanliness, we sincerely apologize for the delay in addressing the issues reported. We appreciate your comments and are committed to improving our attention to these details.

Regarding breakfast, we will take into consideration your helpful suggestions to increase the variety of hot options available. We recognize the importance of having a well-organized area, especially during the rain when it is more frequented, and we will keep in mind the suggestion of covering the seats outside.

We hope to welcome you again in the future to offer you an even more pleasant stay.

With our best regards,

We hope to have you as our guests again soon
Trianon Staff
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