Trianon Borgo Pio hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,617 reviews across 13 portals
:
No Public Name
Business
30-39 years
Reviewed: 6 years ago (04/07/2020)
Date of experience: 07/2020

Piacevole scoperta!!!

By Marisa
Family
40-49 years
Reviewed: 6 years ago (11/03/2020)
Date of experience: 03/2020

Breve ma piacevole. Abbiamo scelto l'albergo per la posizione e la colazione a buffet che confermano le ottime recensioni

By Yacine
Couple
20-29 years
Reviewed: 6 years ago (22/02/2020)
Date of experience: 02/2020

Un excellent sejour merci

No Public Name
Family
20-29 years
Reviewed: 6 years ago (11/02/2020)
Date of experience: 02/2020

It was more than we expected, the best hotel in Rome so far

Dear Mrs Donic thank you very much for your great review, we are very happy that our place was over your expectation.
Would you be so kind to write the same review also on Trip Advisor? that would help a lot.
Thank you Elisabetta Baggio
By Елена
Couple
40-49 years
Reviewed: 6 years ago (27/01/2020)
Date of experience: 01/2020

Персонал очень дружелюбный и всегда готов помочь. Номер чистый и оформлен по дизайнерски. Ночью тихо. В номере всё есть для проживания, и кухня, и посуда, есть даже ТВ каналы на русском языке, что очень поиятно. Обязательно сюда вернёмся. Спасибо.

By Juan Carlos Medina
Family
40-49 years
Reviewed: 6 years ago (09/01/2020)
Date of experience: 01/2020

I stayed with my family from Jan 3 to January 7, 2020 The hotel is very nice, breakfast was great, staff were friendly BUT we came home with bed bugs and lots of extra job (disinfecting everything) My wife and son slept in the bedroom on a queen size bed while i slept with my daughter in the sofa bed in the livingroom-kitchen area.
Both my son and wife started getting marks on their skin little by little, and itchy, came home with lots of them (wife and son) our doctor told us it was the result of bed bugs. Had to buy some over the counter medicines for the itching and bites. Contacted the hotel and sent pictures of both son and wife about this and their response was that the mattresses are new (3 years old).
This is very concerning as this could happen to anyone at any hotel, no matter the stars and how the clean their properties.

Dear Mr Medina
First of all thank you for staying with us and thank you for your email.
Let me tell you that i’m a bit surprised about your complain and i tell you why: all our mattresses are three years old ( we change them every five years) and three times a year we disinfect all mattresses wih special products, so i really doubt it can be bed bugs.
Are you sure it’s not a food reaction , or as you sayd any kind of allergy?.
I guess your family got the spots once you went back , otherwise we could have still try to change you the room if you would mention it.
Anyway thank you for reporting that , we will do an extra disinfection ( by the way , we have guests inside at the moment and they didn’t report anythink).
Thank you and best regards,
Elisabetta Baggio
By Maria
Family
40-49 years
Reviewed: 6 years ago (08/01/2020)
Date of experience: 01/2020

Ottimo da rifare qualora tornassi a Roma

By Raider Rivas
Family
30-39 years
Reviewed: 6 years ago (01/01/2020)
Date of experience: 12/2019

Muy buena experiencia en Roma! Un excelente hotel familiar al mejor precio y co. Una Ubicación privilegiada! Esperando volver pronto!

No Public Name
Couple
50-59 years
Reviewed: 6 years ago (01/01/2020)
Date of experience: 12/2019

Ottimo, allineato alle aspettative

By .
Business
40-49 years
Reviewed: 6 years ago (13/12/2019)
Date of experience: 12/2019

ottimo.........................

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