Trianon Borgo Pio hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,616 reviews across 13 portals
:
By Emanuela
Family
<20 years
Reviewed: 11 months ago (28/04/2025)
Date of experience: 04/2025

Soggiorno piacevole, le camere sono molto spaziose unico difetto i bagni un po’ troppo risicati rispetto alle camere. La posizione è ottima per raggiungere tutti i punti più interessanti di Roma e il terrazzo molto affascinante. Ero insieme a tutta la mia famiglia in totale 16 persone tra i sette e gli 88 anni, e siamo riusciti ad essere tutti soddisfatti coi nostri spazi e mi vedo una bella esperienza.
Consiglierei questo hotel.

Gentile Emanuela,

Grazie mille per aver condiviso la sua esperienza presso il nostro hotel. Siamo lieti di sapere che abbiate trovato piacevole il soggiorno e apprezzato la spaziosità delle camere e la posizione centrale, ideale per esplorare Roma.

A proposito del suo feedback riguardo ai bagni ci tengo a dirle che diversi bagni della nostra struttura sono gia' stati rinnovati e i restanti saranno ristrutturati nel gennaio del 2026!
. Ad ogni modo è un piacere sapere che voi e la vostra famiglia abbiate avuto una bella esperienza complessiva.

Speriamo di riavervi presto nostri ospiti
Cordialmente , Elisabetta Baggio
By Laura Taylor
Family
40-49 years
Reviewed: 11 months ago (21/04/2025)
Date of experience: 04/2025

Excellent and will stay in this hotel again.

No Public Name
Family
40-49 years
Reviewed: 11 months ago (20/04/2025)
Date of experience: 04/2025

This hotel is our favorite hotel in Italy! We stayed in Rome, Assisi, and Milan. The hotel is so comfortable, so clean, so centrally located and the staff is beyond wonderful. We can’t wait to come back next week!!

Dear Mrs. Arabo,

We thank you from the bottom of our hearts for choosing our hotel and for sharing your wonderful experience. It is a real pleasure to know that you consider us your favorite hotel in Italy and that your stay lived up to your expectations.

We are thrilled to know that you appreciated the comfort and spaciousness of our rooms, the central location, and the kindness of our staff. Also, knowing that the breakfast with fresh orange juice and the level of cleanliness met your expectations, is a great motivation to continue ensuring an exceptional stay for our guests.

We look forward to welcoming you again next week for another unforgettable stay.

Kind regards,

We hope to have you back soon as our guests Elisabetta Baggio
By Anand Gondhia
Family
30-39 years
Reviewed: 12 months ago (17/04/2025)
Date of experience: 04/2025

Overall was good. Another major issue was the transfer arrangement that was made by the hotel. The company used was not good I didn’t get the baby seat asked for and I also lost an hour of time with the driver as his card machine wasn’t working so I had to go to an exchange which I lost €100 on the exchange rate this was poor!!

Dear Mr. Gondhia,

Thank you for sharing your detailed feedback with us. It is important for us to know that you enjoyed your stay overall and appreciated some aspects of our service.

We regret that the transfer service did not meet your expectations, especially the lack of the requested child seat and the inconvenience with the POS. We understand how frustrating it can be to waste precious time and money in these situations, and we will monitor our external service providers more closely to ensure a better experience for our guests.

Regarding cleanliness, we sincerely apologize for the delay in addressing the issues reported. We appreciate your comments and are committed to improving our attention to these details.

Regarding breakfast, we will take into consideration your helpful suggestions to increase the variety of hot options available. We recognize the importance of having a well-organized area, especially during the rain when it is more frequented, and we will keep in mind the suggestion of covering the seats outside.

We hope to welcome you again in the future to offer you an even more pleasant stay.

With our best regards,

We hope to have you as our guests again soon
Trianon Staff
No Public Name
Family
40-49 years
Reviewed: 12 months ago (09/04/2025)
Date of experience: 04/2025

We loved staying at the hotel. Room was comfortable, food was amazing, service was great. We also loved the location, kitchenette and onsite laundry service was fantastic.

Dear Mrs. Vohra,

Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that your family found the room spacious and comfortable, and that you appreciated our excellent cuisine and service.

It is a pleasure to know that the central location, close to the wonders of Rome such as the Vatican and Castel Sant'Angelo, made your stay memorable, allowing you to easily explore the city. We are also happy to know that the equipped kitchen and on-site laundry service contributed to your satisfaction.

Your satisfaction with the breakfast with a view is a great motivation for us. We are proud of our staff and their contribution in making your experience special and rewarding.

We hope to welcome you back soon

Trianon Staff
No Public Name
Family
50-59 years
Reviewed: 12 months ago (07/04/2025)
Date of experience: 04/2025

Muito boa e agradável

No Public Name
Family
40-49 years
Reviewed: 1 year ago (25/03/2025)
Date of experience: 03/2025

Great location, customer service and lodging!

No Public Name
Family
40-49 years
Reviewed: 1 year ago (07/03/2025)
Date of experience: 02/2025

Una ubicación ideal, unas vistas desde el lugar del desayuno preciosas, y una habitación enorme. Todo muy bien. Los recepcionistas del hotel muy amables.

Gentile Signora Gonzalo Abril,

La ringrazio per aver condiviso la sua esperienza con noi. Sono felice di sapere che la nostra posizione, le viste dal nostro luogo per la colazione e la spaziosità delle nostre camere abbiano contribuito a rendere piacevole il suo soggiorno. È sempre un piacere ricevere commenti positivi sul nostro personale, in particolare per l'amabilità dei nostri receptionist. C



Speriamo di riaccoglierla presto come nostro ospite. Cordiali saluti
Elisabetta Baggio

Cordiali saluti,
Speriamo di riavervi presto nostri ospiti
Trianon Staff
By Igor
Family
40-49 years
Reviewed: 1 year ago (26/02/2025)
Date of experience: 02/2025

Positive je recommande

No Public Name
Family
20-29 years
Reviewed: 1 year ago (12/01/2025)
Date of experience: 01/2025

Excellent!!!
Services
Good Breakfast!

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