Trianon Borgo Pio hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,591 reviews across 13 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (23/03/2017)
Date of experience: 03/2017

fine, clean and quiet apartment. Perfect location.
Friendly staff.

Thank you for the kind review!
It has been a pleasure for all of us to have you as our guest.
Come back here to find us again when you wish to.
Best regards,
Fabio Lupi - Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (21/03/2017)
Date of experience: 02/2017

The location is convenient and a few minutes walk to the Vatican. The rooms are spacious and clean. Staff is friendly.

Dear guest,
Thank you very much for your nice comment.
We are glad that you had a pleasant stay. We will be waiting for you on your next trip to Rome!
Kind regards,
Fabio Lupi - Front Office
No Public Name
Business
20-29 years
Reviewed: 8 years ago (11/03/2017)
Date of experience: 03/2017

В целом понравилось пребывание в отеле: уютный дворик, приветливый персонал, свежо, чисто, мебель простая, но новая. Из минусов: постоянный ремонт с 9 до 17.00, рабочие которые делают ремонт громко говорят и слышно на весь дом, чайник в ужасной накипи.

By Ángela
Business
50-59 years
Reviewed: 8 years ago (07/03/2017)
Date of experience: 03/2017

Una atención hacia el cliente muy esmerada de todos, especialmente cordial y atenta por parte de Loredana.

MUCHAS GRACIAS POR SU COMENTARIO,
La Satisfacción de los cliente, nos ayuda siempre a mejorar.
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (04/03/2017)
Date of experience: 03/2017

It was a good experience as the cleaners and workers are very respectful . they held the lift each time when they saw a baby and so basically prople are warm.
I liked the room size, washroom etc, everything looked sparkling clean but when you have a closer look you will see more dusting on the lamp shades , and thorough floor cleaning is required under the furniture. Could be I have high expectations . But overall i would say it was a good stay

Dear Madame as we informed you before your arrival , we're in the middle of big renovation works and so noise and dust can arrive almost everywhere , although our cleaning people keep on cleaning the common areas , in order not to bring dust around, but it's very very bad that you found soething broken under the sofa, that's our mistake. Regarding the noise , all the works were concentrated on the other stair , but i understand you can still hear it from your side.
Of course , we hope to have you here again when works will be finished and for that occasion we promise you a perfect stay.
Thank you and best regards Elisabetta Baggio
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (04/03/2017)
Date of experience: 02/2017

Great, very very happy and would definitely recommend Trianon Borgia Pio.

Dear guest,
Thank you very much for the excellent review! That's so kind from you.
We are glad that you had a pleasant stay here. We would like to offer you a new wonderful stay with us next time you will visit Rome. We'll be waiting for you!
Best regards,
Fabio Lupi - Front Office
By gulnar
Leisure travelers
20-29 years
Reviewed: 8 years ago (04/03/2017)
Date of experience: 03/2017

thank you very much will definitely be back to your best otelv

You are very welcome! We all thank you too!
It has been a huge pleasure to have you as our guest. Come back here when you want, We will do our best to offer you a new amazing stay in our Aparthotel.
Best regards,
Fabio Lupi - Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (03/03/2017)
Date of experience: 03/2017

It was wonderfull!
Beautiful appartement and very very friendly staff. Nice restaurants around the corner and of course the Vatican nearby. Perfect holiday.
Our children (9 and 6) were very pleased too.

Thank you very much for the great comment you left about us! Our staff is always ready to help and recommend all our guests.
Children are always the welcomes here with us! It will be our pleasure to have you in our Residence again next time you will visit Rome.
Best regards,
Fabio Lupi - Front Office
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (01/03/2017)
Date of experience: 02/2017

Merci à toute l'équipe du Borgo Pio ; grâce à vous nous avons passé un merveilleux séjour à Rome.

Merci a vous! C'etait un grand plaisir!
On va toujours faire notre mieux pour les clients, avec des aides et conseils utiles.
On vous attends pour un nouveau sejour ici chez nous, peut-etre a la fin de nos travaux de restructuration.
Les meilleures salutations,
Fabio Lupi - Front Office
By Xavanne57
Leisure travelers
80+ years
Reviewed: 8 years ago (01/03/2017)
Date of experience: 02/2017

Très bon apart'hotel. Bien situé. Propre et coquet

Cher client,
On vous remercie beaucoup pour votre commentaire personnel. C'est tres gentil!
A la fin des travaux sera disponible pour les clients la terrace, ou sera possible prendre la petit dejeuner et avoir une tres belle vue sur la Basilique de St. Pierre.
On vous attends ici la prochaine fois a Rome.
Cordialement,
Fabio Lupi - Front Office
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