Trianon Borgo Pio hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 4,616 reviews across 13 portals
:
By Grant Thompson
Leisure travelers
60-69 years
Reviewed: 9 years ago (11/04/2017)
Date of experience: 04/2017

Very pleasant. I received helpful responses by email leading up to check-in. Check-out was accomplished easily. My bill was handled efficiently. The only deficiency I can identify is that the airport transfer I booked with Trianon Borgo Pio Residence failed to appear as arranged—I had to take a taxi, but this was easily accomplished once the airport information desk had assisted me by phoning the hotel to verify that the car driver was a no-show. Overall, I would not hesitate to stay again at Trianon Borgo Pio Residence, and would recommend it to friends and family.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (25/03/2017)
Date of experience: 03/2017

Ottimo in tutto, posizione, pulizia e spazio. Premetto che avevo una camera al 5 piano molto luminosa e appena ristrutturata.

Gentile ospite,
La ringraziamo molto per la stupenda recensione!
E' stato un vero piacere averla come nostro gradito ospite. E siamo lieti di averle offerto un ottimo soggiorno. La invitiamo pertanto a tornare a trovarci nuovamente appena le sarà possibile.
Cordiali saluti,
Fabio Lupi - Front Office
By Mahan
Leisure travelers
30-39 years
Reviewed: 9 years ago (24/03/2017)
Date of experience: 03/2017

Everything was good but Seems better your official staff being 24hours.
It's better we can pay by cash without prepayment and we have refundable choice in Booking.com.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (23/03/2017)
Date of experience: 03/2017

fine, clean and quiet apartment. Perfect location.
Friendly staff.

Thank you for the kind review!
It has been a pleasure for all of us to have you as our guest.
Come back here to find us again when you wish to.
Best regards,
Fabio Lupi - Front Office
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (21/03/2017)
Date of experience: 02/2017

The location is convenient and a few minutes walk to the Vatican. The rooms are spacious and clean. Staff is friendly.

Dear guest,
Thank you very much for your nice comment.
We are glad that you had a pleasant stay. We will be waiting for you on your next trip to Rome!
Kind regards,
Fabio Lupi - Front Office
No Public Name
Business
20-29 years
Reviewed: 9 years ago (11/03/2017)
Date of experience: 03/2017

В целом понравилось пребывание в отеле: уютный дворик, приветливый персонал, свежо, чисто, мебель простая, но новая. Из минусов: постоянный ремонт с 9 до 17.00, рабочие которые делают ремонт громко говорят и слышно на весь дом, чайник в ужасной накипи.

By Ángela
Business
50-59 years
Reviewed: 9 years ago (07/03/2017)
Date of experience: 03/2017

Una atención hacia el cliente muy esmerada de todos, especialmente cordial y atenta por parte de Loredana.

MUCHAS GRACIAS POR SU COMENTARIO,
La Satisfacción de los cliente, nos ayuda siempre a mejorar.
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (04/03/2017)
Date of experience: 03/2017

It was a good experience as the cleaners and workers are very respectful . they held the lift each time when they saw a baby and so basically prople are warm.
I liked the room size, washroom etc, everything looked sparkling clean but when you have a closer look you will see more dusting on the lamp shades , and thorough floor cleaning is required under the furniture. Could be I have high expectations . But overall i would say it was a good stay

Dear Madame as we informed you before your arrival , we're in the middle of big renovation works and so noise and dust can arrive almost everywhere , although our cleaning people keep on cleaning the common areas , in order not to bring dust around, but it's very very bad that you found soething broken under the sofa, that's our mistake. Regarding the noise , all the works were concentrated on the other stair , but i understand you can still hear it from your side.
Of course , we hope to have you here again when works will be finished and for that occasion we promise you a perfect stay.
Thank you and best regards Elisabetta Baggio
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (04/03/2017)
Date of experience: 02/2017

Great, very very happy and would definitely recommend Trianon Borgia Pio.

Dear guest,
Thank you very much for the excellent review! That's so kind from you.
We are glad that you had a pleasant stay here. We would like to offer you a new wonderful stay with us next time you will visit Rome. We'll be waiting for you!
Best regards,
Fabio Lupi - Front Office
By gulnar
Leisure travelers
20-29 years
Reviewed: 9 years ago (04/03/2017)
Date of experience: 03/2017

thank you very much will definitely be back to your best otelv

You are very welcome! We all thank you too!
It has been a huge pleasure to have you as our guest. Come back here when you want, We will do our best to offer you a new amazing stay in our Aparthotel.
Best regards,
Fabio Lupi - Front Office
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