Utopia Beach Club hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 8,725 reviews across 7 portals
:
By Michael L.
Couple
30-39 years
Reviewed: 1 year ago (17/04/2024)
Date of experience: 03/2024

Rundum zufrieden. Es gibt für uns nichts auszusetzen 👍

By Rebecca Wolf
Friends
30-39 years
Reviewed: 1 year ago (07/04/2024)
Date of experience: 03/2024

Die Hotelanlage sowie der Strand inkl. dem Hausriff zum Schnorcheln war rund um super. Schade, dass der Pool noch renoviert wurde und demnach nicht nutzbar war, aber alles andere war wirklich erlebenswert. Das Essen war sehr gut und zu jeder Mahlzeit war für jeden was dabei. Das abendliche Programm war die ganze Woche über auch abwechslungsreich und super ausgewählt.

Dear Rebecca Wolf,

Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our beautiful hotel grounds and the amazing snorkeling opportunities at our house reef. It is unfortunate that our pool was undergoing renovations during your stay, but we are glad that everything else made for an enjoyable experience.

We take great pride in providing a variety of delicious dining options for our guests, and we are pleased to hear that you found the meals to be very good. Our team works hard to ensure that there is something for everyone at every meal.

We appreciate your kind words about the evening entertainment program. We strive to provide a diverse and enjoyable program for our guests throughout their stay.

Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future.
No Public Name
Alone
60-69 years
Reviewed: 1 year ago (21/03/2024)
Date of experience: 03/2024

Sehr zufrieden !!!!!!!!

No Public Name
Alone
50-59 years
Reviewed: 1 year ago (20/03/2024)
Date of experience: 03/2024

Schönes Hotel in toller Lage, hatte am Strand einen Ausflug zur Turtle Bay, leider km der Herr nicht am Ausflugtags … eine Info das sie nicht stattfindet wäre schön gewesen…

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (20/03/2024)
Date of experience: 03/2024

Im Großen und Ganzen sehr gutes Hotel mir super Riff
Wir kommen wieder

By Huber / Burner / 1 Woche im Mä..
Couple
40-49 years
Reviewed: 1 year ago (20/03/2024)
Date of experience: 03/2024

Wir hatten eine sehr schöne Zeit

By S.Scholz
Alone
40-49 years
Reviewed: 1 year ago (19/03/2024)
Date of experience: 03/2024

Ich fand alle Angestellten sehr aufmerksam, sie haben immer gefragt, ob es hier einen gut geht.
Ich würde gern wieder kommen.

By Ulbricht
Couple
70-79 years
Reviewed: 1 year ago (17/03/2024)
Date of experience: 03/2024

eine gepflegte Anlage , wenn der Pool fertig ist sehr schöne Anlage

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (13/03/2024)
Date of experience: 03/2024

Kostenloses WLAN in lobby fehlt leider

Dear Otto,

Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your overall stay at our hotel.

We would like to apologize for any inconvenience caused by the lack of free Wi-Fi in our lobby. At our hotel, we strive to provide a comfortable and relaxing environment for our guests, which is why we offer complimentary Wi-Fi in all guest rooms. However, we understand the importance of staying connected while traveling and will take your feedback into consideration as we continue to improve our services.

We hope to have the opportunity to welcome you back in the future and exceed your expectations.
By Dominikus
Couple
60-69 years
Reviewed: 1 year ago (13/03/2024)
Date of experience: 03/2024

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Dear Dominikus,

Thank you for taking the time to share your recent experience at our hotel. We appreciate your valuable feedback as it helps us to continuously improve our services.

We are pleased to hear that you enjoyed our convenient location and friendly staff. Our team works hard to create a welcoming atmosphere for all of our guests.

However, we are sorry that the noise from other guests disturbed your stay. As a hotel, we strive to provide a peaceful and relaxing environment, and we apologize if this was not the case during your visit. We will address this issue with our team so that we can prevent similar situations in the future.

Thank you again for choosing to stay with us and for sharing your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Back to Top CERTIFICATE what's this?