Poland Active Kraków logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 265 reviews across 2 portals
:
By Lena Aschermann
Couple
Reviewed: 6 years ago (02/08/2019)
Date of experience: 07/2019

Great had a great time staff were lovely and the whole day went really smooth, the pick up and drop off is perfect

Dear Lena,

Thank you for your feedback.
We are happy to hear that you are satisfied with our services.

Kind regards,
Katarzyna
Poland Active
No Public Name
Couple
Reviewed: 6 years ago (02/08/2019)
Date of experience: 07/2019

I booked a full day auschwitz tour, when we arrived on the bus we were advised we would be taken to taxis at 2 to take us back to our hotel as the rest of the tour group were going to the salt mine, I feel this wasn't a full day tour and the guide seemed rushed no minute to reflect or even sit down, we also had a guide from the museum who said nothing/did nothing a tad bit useless really. The guide was informative and friendly but again rushed. There was a guide on the bus who didn't actually do the guide in the camp so not sure what his role was either? Wouldn't use the company again

By Aldona
Friends
Reviewed: 6 years ago (01/08/2019)
Date of experience: 07/2019

Zorganizowała wycieczkę dla moich znajomych z Anglii. Byli zachwyceni ! Bardzo pomocny i cierpliwy personel. Gorąco polecam.

Dziękujemy za komentarz.
Cieszymy się, że są Państwo zadowoleni z naszych usług.

Pozdrawiam,
Katarzyna
Poland Active
By Graham UK
Couple
Reviewed: 6 years ago (31/07/2019)
Date of experience: 07/2019

Easy to book. Girls in office helpful. Pick up and drop off good. Price seemed cheaper than most. Guide knowledgeable but I seemed in a rush. Went to auschwitz/birkenau tour but for some reason was not shown the video show on entry.

No Public Name
Family
Reviewed: 6 years ago (26/07/2019)
Date of experience: 07/2019

Deux jeunes conducteurs très sympathiques nous ont conduir pour cette visite d Auschwitz.
Ils étaient ponctuels à l hôtel.

Dear Veronique,

Thank you for your opinion.
We are glad that you are satisfied with our services.

Kind regards,
Katarzyna
Poland Active
No Public Name
Family
Reviewed: 6 years ago (25/07/2019)
Date of experience: 07/2019

Loved the city. Great experience to wonder around the city and check out Old Town Square . Enjoyed the restaurants and bars

Dear Dennis,

Thank you for your feedback.
I hope that you also enjoyed our services.

Kind regards,
Katarzyna
Poland Active
By Joyce Murray
Couple
Reviewed: 6 years ago (23/07/2019)
Date of experience: 07/2019

Very pleasant tour guides and as our street was closed off the office text us to give new arrangements close by

Dear Joyce,

Thank you for your opinion.
We are happy to hear that you are satisfied with our services.

Kind regards,
Katarzyna
Poland Active
By Joni Weaver
Couple
Reviewed: 6 years ago (23/07/2019)
Date of experience: 07/2019

Great experience! Very helpful with everything from transportation to translation. Would highly recommend to anyone.

Dear Joni,

Thank you for your review.


Kind regards,
Katarzyna
Poland Active
By Noailly
Couple
Reviewed: 6 years ago (21/07/2019)
Date of experience: 07/2019

Très bon service et relationnel avec le chauffeur. Ponctualité, état du véhicule, explications en anglais.

Dear Noailly,

Thank you for your opinion.
we are glad that you are satisfied.

Kind regards,
Katarzyna
Poland Active
By Ian jones
Couple
Reviewed: 6 years ago (20/07/2019)
Date of experience: 07/2019

Brilliant hotel and enjoyed walking around the city
Also the restaurants and bars
As a a couple we felt very safe out and about
And would definitely recommend the city to our friends
And we will definitely go back
Lovely place

Dear Ian,

Thank you for your review.
I hope that you also enjoyed our services.

Kind regards,
Katarzyna
Poland Active
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