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Public Reviews Score
94%

"Very satisfied"

Based on 264 reviews across 2 portals
:
By Peter McCaffrey
Couple
Reviewed: 5 years ago (07/03/2020)
Date of experience: 03/2020

The attention given and the punctuality applied was of the highest order. The leader and the tour guides were very knowledgeable and helpful. Highly recommended.

Dear Peter,

Thank you for your opinion.
We are so happy that you are satisfied with our service.
Please remember about us during your next stay in Krakow!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Michelle Long
Family
Reviewed: 5 years ago (05/03/2020)
Date of experience: 02/2020

Excellent, would definitely use again. Friendly informative guides with really good English who are really passionate about what they do.

Dear Michelle,

Thank you for your opinion.
We are really glad that you are fully satisfied with our service.
We hope to see you next time in Krakow!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Poppy George
Couple
Reviewed: 5 years ago (04/03/2020)
Date of experience: 02/2020

Brilliant. Friendly driver. Was a bit weird getting dropped off at a service station to pick up another taxi! On time and prompt though.

Dear Poppy,

Thank you for your feedback.
We invite you to use our service in the future.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Sandra
Couple
Reviewed: 5 years ago (04/03/2020)
Date of experience: 02/2020

A very moving experience. Collected on time. We had excellent guides in both the camps and the mines. The guides were very knowledgable.

Dear Sandra,

We are grateful for sharing opinion with us.
Hope to see you next time in Krakow!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Tony
Couple
Reviewed: 5 years ago (04/03/2020)
Date of experience: 03/2020

Excellent from start to finish. Picked up from our apartment, the guides on the bus giving snippets of history as we passed monuments and places. The guide for Auschwitz was fantastic. Knowledgeable and compelling. After we stopped at a restaurant with fantastic food. Then onto the Salt Mines which were also excellent with a good humoured and knowledgeable guide. Would definitely recommend the experience.

Dear Tony,

Thank your for your opinion.
We are so happy that you enjoyed the tour with us.
Please remember about us during your next stay in Poland.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Ana
Couple
Reviewed: 5 years ago (26/02/2020)
Date of experience: 02/2020

Foi uma experiência excelente bem organizada e conteúdos interessantes . Boa descrição do guia quanto as história e aos acontecimentos

Dear Ana,

Thank you for your feedback.
We are happy that you decided to share your feelings with us.
We invite you to use our service in the future.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Patricia Kaufman
Friends
Reviewed: 5 years ago (22/02/2020)
Date of experience: 02/2020

We felt rushed ... not enough time for us to read the information about the camps..
more warnings about the distances and amount of steps. For an older person it was extremely hard. Over 19,000 steps.

Dear Patricia,

Thank you for your feedback.
We would like to inform that organization of sightseeing directly in the Auschwitz Birkenau Museum and in the Wieliczka Salt Mine is not dependent on our travel agency.
We hope that you will use our service in the future.

Best regards,
Joanna
Poland Active
By Nick James
Couple
Reviewed: 5 years ago (21/02/2020)
Date of experience: 02/2020

Guides and driver were polite, well spoken and knew their subjects well. However we feel that we wanted to spend more time at auschwitz and auschwitz birkenau to try to reflect on the horror of what happened and remember those poor people. Auschwitz 1&2 both felt rushed and I'm sure part of it is because of the numbers of people, but maybe it would have been good to have 15mins without a guide to absorb what happened. Salt mines time was perfect.

Dear Nick,

Thank you for your opinion.
We are happy that you are satisfied with the tour with us.
We hope that you will use our service in the future.

Best regards,
Joanna
Poland Active
No Public Name
Friends
Reviewed: 5 years ago (20/02/2020)
Date of experience: 02/2020

Great trip. Long day but that was to be expected. Really interesting and informative guides through the concentration camps and salt mine. Well organised trip.

Dear Madam,

We are glad that you decided to share your opinion with us.
Please remember about us during your next stay in Krakow!

Best regards,
Joanna
Poland Active
By Ylenia Brincat
Couple
Reviewed: 5 years ago (20/02/2020)
Date of experience: 02/2020

Very Good, interesting and tour guide were knowledgable on attractions.

The restaurant we went to was also very good

Dear Ylenia,

Thank you for your feedback.
We are so glad that you enjoyed the tour with us.
Hope to see you in the future!

Best regards,
Joanna
Poland Active
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