Poland Active Kraków logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 264 reviews across 2 portals
:
By Król
Family
Reviewed: 5 years ago (20/02/2020)
Date of experience: 02/2020

Auschwitz mily kierowca, dobrą opieką. Celu wycieczki nie trzeba opisywać.
Zakopane ciekawy program, kapitalny kierowca/przewodnik

Szanowny Panie,

Bardzo dziękujemy za opinię.
Cieszymy się, że nasze usługi były dla Pana satysfakcjonujące.
Mamy nadzieję, że skorzysta Pan z naszych usług w przyszłości, do czego serdecznie zachęcamy.

Z wyrazami szacunku,
Joanna
Poland Active
By Andrea Salt
Couple
Reviewed: 5 years ago (16/02/2020)
Date of experience: 02/2020

It was brilliant, they picked us up from our hotel exactly when they said. The whole day ran so smoothly.
The driver was very helpful and the guide we had was very good.
Would highly recommend and will definitely be using again

Dear Andrea,

We are grateful for your opinion.
We do our best in order to meet our customers expectations - we are so happy that you appreciated our service.
Please remember about our company while your next stay in Krakow!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Jeff
Alone
Reviewed: 5 years ago (13/02/2020)
Date of experience: 02/2020

A trip to Auschwitz While not enjoyable, is necessary for anyone visiting Krakow. It’s a powerful experience and will cause anyone to pause and reflect on man’s inhumanity to man.
The salt mine tour on the other hand was thoroughly fascinating and totally recommended. An active mine for almost 600 years - it’s interesting for all ages and well worth the time spent.
Tomas our tour leader was nice and easy going and quite knowledgeable about the area. Overall a very reflective and interesting day!

Dear Jeff,

Thank you for your opinion.
We are happy that you enjoyed the tour with our travel agency.
Hope to see you in the future!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Ofra hamal
Couple
Reviewed: 5 years ago (12/02/2020)
Date of experience: 01/2020

The trip was good. The service was excellent. The driver arrived on time to take us from the hotel. Make sure to take us to the other camp as well. Returned to the hotel door. The training was good in English. The price we paid was the cheapest price in town.

Dear Ofra,

We are so happy that our service was satisfied for you.
Thank you for your opinion and please remember about us during your next time in Krakow.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
No Public Name
Family
Reviewed: 5 years ago (12/02/2020)
Date of experience: 02/2020

Very well organised. The van picked us up exactly on time, the meet ups and drop off were spot on. Our guide was very helpful, spoke excellent English and was very efficient in organising our tour guides at Auschwitz-Birkenau and the salt mine.

Dear Madam,

Thank you for your feedback.
We are glad that we have met your expectations.
Hope to see you in the future!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
No Public Name
Family
Reviewed: 5 years ago (06/02/2020)
Date of experience: 02/2020

Transport et chauffeur ok
je n avais pas reçu les tickets par mail avant l arrivée mais uniquement un mail récapitulatif de commande
Nous avons donc été confrontés à des difficultés pour entrer sur le site
Cependant Le chauffeur les avait et nous ne pouvions passer le guichet uniquement avec son téléphone
Nous avons dû parlementer pendant 20 Minutes ...

Dear Madam,

Thank you for your opinion.
We are really sorry for the ensuing inconveniences.
We hope that you will decide to use our service during your next time in Poland.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
No Public Name
Couple
Reviewed: 5 years ago (31/01/2020)
Date of experience: 01/2020

Driver was friendly and on time. Had a packed lunch. Got us to both places in time. The Auschwitz-Birkenau guide was very good and knew his stuff and tour was worth to remember and see. Salt mines was rushed and tour guide didn't give time for photos, all groups backed onto each other and couldn't take in the place properly, they didn't stop in areas apart from the chapels and then 3 gift shops in a row so main mines were rushed and unenjoable, had to take one photo and move on.

Dear Madam,

Thank you for your feedback.
We would like to inform that we are not responsible for organization of visting directly in the Wieliczka Salt Mine.
We hope that you will use our service in the future.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
No Public Name
Alone
Reviewed: 5 years ago (30/01/2020)
Date of experience: 01/2020

It was really cool. I liked a lot every visit and the explanations where really complete. We got lucky and it was not raining at the end.

Dear Madam,

We are happy that you enjoyed the tour with our travel agency.
Thank you very much for your opinion.

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
By Bianca
Alone
Reviewed: 5 years ago (27/01/2020)
Date of experience: 01/2020

Great experience! The tour guide, Jakub, picked me up on time from my hotel and from there, everything ran smoothly. We were guided thoroughly to each of our stops and had clear instructions from our guides.

Dear Bianca,

We are grateful for sharing opinion with us.
We invite you to use our service in the future!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
No Public Name
Couple
Reviewed: 5 years ago (25/01/2020)
Date of experience: 01/2020

Brilliant, driver was on time, very polite and very knowledgeable.
Tours around the camp and salt mines was brilliantly done.

Dear Madam,

We are so grateful for your feedback.
Hope to see you during your next stay in Poland!

Please write about us also on TripAdvisor webiste: https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Best regards,
Joanna
Poland Active
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