Poland Active Kraków logohotel logo
Public Reviews Score
94%

"Very satisfied"

Based on 265 reviews across 2 portals
:
By Ellen
Couple
Reviewed: 6 years ago (26/12/2019)
Date of experience: 12/2019

Ivan was a great driver and the tour guide was intelligent, kind, and her English was excellent! We will definitely recommend this tour!

Dear Ellen,

Thank you for your opinion.
We are glad that you are satisfied with our services. That is pleasant to hear it.

Please write about us also on TripAdvisor website:
https://www.tripadvisor.com/UserReviewEdit-g274772-d3801248-Poland_Active_Day_Tours-Krakow_Lesser_Poland_Province_Southern_Poland.html

Thank you in advance!

Best regards,
Joanna
Poland Active
By Emilie
Friends
Reviewed: 6 years ago (19/12/2019)
Date of experience: 12/2019

Genial, ce fut un magnifique sejour, avec des excursions top. Ponctuel, très bien organisé. Je reviendrai

Dear Emilie,

We are happy that you are fully satisfied with our services.
See you next time in Cracow!

Best regards,
Joanna
Poland Active
No Public Name
Alone
Reviewed: 6 years ago (18/12/2019)
Date of experience: 12/2019

Super kierowca i swietni przewodnicy! Niezapomniane wrazenia. Polecam wszystkim turystom wycieczki z Poland—Active!

Szanowna Pani,

bardzo dziękujemy za opinię.
Mamy nadzieję, że skorzysta Pani z naszych usług w przyszłości!

Z wyrazami szacunku,
Joanna
Poland Active
By Darren
Couple
Reviewed: 6 years ago (15/12/2019)
Date of experience: 12/2019

Very satisfied, tour guide was very informative and the driver was very pleasent too

Would 100000% recommend yous

Dear Darren,

We are so happy that you enjoyed the tour with us.
Thank you for your opinion.

Best regards,
Joanna
Poland Active
No Public Name
Family
Reviewed: 6 years ago (09/12/2019)
Date of experience: 11/2019

Very good a long day but well worth the time the driver was excellent and on time is English was great

Dear Sir,

We are grateful that you decided to share your opinion with us.
We do our best in order to meet our customers expectations.

Best regards,
Joanna
Poland Active
No Public Name
Friends
Reviewed: 6 years ago (07/12/2019)
Date of experience: 12/2019

On time, friendly and knowledgeable.
Accessible transfer and tour was perfect.
Good contact kept us updated continually.

Dear Alan,

We are glad that you are fully satisfied with our service.
We hope to see you your next time in Krakow.

Best regards,
Joanna
Poland Active
By Ken
Couple
Reviewed: 6 years ago (05/12/2019)
Date of experience: 11/2019

Very well organised and good value for money, my wife and I had an amazing experience, would definitely recommend.

Dear Ken,

Thank you for your feedback.
We are happy to hear that you are satisfied with our services.

Best regards,
Joanna
Poland Active
By Laura Radford
Friends
Reviewed: 6 years ago (30/11/2019)
Date of experience: 11/2019

The tour guides for both Auschwitz and the Salt Mines were great. It was great to be able to do both in one day since our time in Krakow was limited. The only criticism I have is that communication wasn’t good, we weren’t told there would be food places or when we might be able to get food. Luckily we brought lots of snacks but otherwise we would not have known. Our driver didn’t speak very good English so it was difficult in that sense. It just would have been nice to know when there would be food stops so we could have planned around that. Also we arrived at the Salt Mines at 2.30 but were not allowed in until 4pm which we also thought was odd. An hour and a half break was a bit much. With limited eating places around. But overall a good experience.

Dear Laura,

Thank you for your opinion.
We are really sorry for the inconveniences. Your feedback will help us to improve our service in the future.
We glad that you are satisfied with the rest of the tour.

Best regards,
Joanna
Poland Active
No Public Name
Couple
Reviewed: 6 years ago (26/11/2019)
Date of experience: 11/2019

Great tours they were very well organised with good transport and excellent guides. Would recommend!

Thank you for your positive feedback.
We are glad that you are satisfied with services of our travel agency.

Best regards,
Joanna
Poland Active
By Scott williams
Couple
Reviewed: 6 years ago (25/11/2019)
Date of experience: 11/2019

This trip experience was so well planned out. Almost everything was thought out and planned for and by far the most organised and well planned trip I’ve ever been on. Absolutely faultless

Dear Scott,

Thank you for your opinion.
We are glad that you are satisfied with our services.

Best regards,
Joanna
Poland Active
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