Océanopolis hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 30,009 reviews across 3 portals
:
By Laroche
Family
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Les vidéos sont inaudibles avec tant de monde

No Public Name
Family
40-49 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Our first stop was the restaurant just inside the main gate. The experience we had there affected the atmosphere of our whole visit.

The counter was staffed by 2 men in their late 40's or so. They started their interaction with us in a fairly grumpy manner, making it clear they didn't really want to be having to serve somebody (we were the only people in the entire restaurant). As soon as they picked up that we were not French their laziness turned to outright rudeness and barely concealed xenophobia. They refused to tolerate my poor French at all.

I tried my hardest to speak the language of my hosts, but the help I usually get was completely absent. It was as if they wanted me to fail, and tried their hardest to not respond to anything that wasn't perfectly correct.
After such a humiliating exchange, where they unsurprisingly served us the wrong things, I felt fairly down about the rest of our visit.

The two "gentlemen" in question pretty much ruined our visit by setting the tone of what to expect. Despite this, all other staff were wonderful and seemed to genuinely enjoy helping me improve my French, and seemed pleased that I was trying.

Hello,
We make a point of receiving all of our visitors properly during their visit. For this reason, we deeply regret and are sorry that you had a bad experience with two of our agents. Know that we have taken your comment into consideration and that we will do everything we can to ensure that this does not happen again.
The Océanopolis Team
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Bonne, sympa, agréable

No Public Name
Family
20-29 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Restauration peu convenable sandwichs avec peu de garniture. Beaucoup de monde devant les aquariums et beaucoup à lire. Il y a plus à lire sur panneaux que d ´aquarium a voir.

No Public Name
Family
20-29 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Superbe aquarium remplie de pleins de variétés différentes danimaux marins.

By Belbéoc’h
Couple
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Pédagogique, surprenante, enrichissante,

No Public Name
Family
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Nous avons beaucoup apprécié notre visite à Océanopolis ! Pas trop de monde, aquariums superbes, Palocéan 3D très intéressant et bien fait.

No Public Name
Family
30-39 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Beaucoup trop de monde trop de perte de temps à attendre pour regarder les aquariums

Bonjour,
Merci pour votre commentaire.
En raison de la période très touristique en Bretagne et de la météo maussade de ces derniers temps, Océanopolis connait (comme tous les acteurs du tourisme en Bretagne) une forte affluence. Nous regrettons que n'ayez pas pu apprécier votre visite.
Nous vous invitons si vous le pouvez à venir visiter Océanopolis en dehors de la période estivale et par une météo plus clémente. Le confort de visite sera plus appréciable.
L'équipe Océanopolis
By Bruel
Couple
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Un peu vieillot ou vieillissant
L année passée on a visiter nausicaa et c était autre chose
Par contre bravo pour vos actions pour la mer et son écosystème

No Public Name
Family
50-59 years
Reviewed: 4 years ago (15/08/2022)
Date of experience: 08/2022

Océanopolis est une superbe endroit qui favorise la découverte des milieux aquatiques du ponde, allant de notre région aux pôles en passant par les tropiques. la visite est ludique est très bien pensée au plan pédagogique. Prévoir du temps pour tout voir et tout essayer.

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