By David
Reviewed:
8 months ago
(09/06/2025)
Date of experience:
06/2025
By Julia
Reviewed:
8 months ago
(09/06/2025)
Date of experience:
06/2025
No Public Name
Reviewed:
8 months ago
(09/06/2025)
Date of experience:
06/2025
By SOLDNER
Reviewed:
8 months ago
(09/06/2025)
Date of experience:
06/2025
By Errog
Reviewed:
8 months ago
(09/06/2025)
Date of experience:
06/2025
By SALAUN
Reviewed:
8 months ago
(08/06/2025)
Date of experience:
05/2025
No Public Name
Reviewed:
8 months ago
(08/06/2025)
Date of experience:
06/2025
By Dominic Turato
Reviewed:
8 months ago
(08/06/2025)
Date of experience:
06/2025
By Courtet
Reviewed:
8 months ago
(08/06/2025)
Date of experience:
06/2025
No Public Name
Reviewed:
8 months ago
(08/06/2025)
Date of experience:
06/2025
The accommodation had a really bad smell. We found much droppings behind the fridge. We didn't say anything because we only found them half way through the week. We didn't want to go moving accommodation and unsettle kids. Resort lovely but same cannot be said for accommodation. Apart from accommodation, the resort, facilities and activities were excellent.
Thank you for your feedback.
We’re very sorry about the issues with your accommodation, particularly the unpleasant odour and the droppings found behind the fridge. These issues do not reflect our usual standards, and we sincerely apologise.
Had we been informed during your stay, we would have acted immediately to resolve the issues and offer you an alternative. We could also have made a gesture of goodwill.
We have passed on your comments to our teams to ensure that this doesn’t happen again.
We’re glad you enjoyed the resort, and we hope to welcome you back in the future.
Kind regards,
Les Ormes Team