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No Public Name
Promenade City Hotel*** superior
Reviewed: 10/12/2025
Date of experience: 12/2025

Muy satisfactoria

Dear Olano Mancisidor,

Thank you for taking the time to share your feedback.

It is great to hear that your stay was satisfactory, and we’re pleased that our services and facilities met your expectations.

Your comments are highly appreciated, and we hope to have the pleasure of welcoming you again whenever your travels bring you back to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Rosa María
Star City Hotel
Reviewed: 10/12/2025
Date of experience: 12/2025

Buena relación calidad-precio. Los baños un poco antiguos

By Pia
Baross City Hotel
Reviewed: 09/12/2025
Date of experience: 12/2025

The room was very disappointing but the staff and breakfast were good

Dear Valued Guest,

Thank you for sharing your feedback with us. While we are pleased to hear that you found our breakfast and team members lovely, we are truly sorry to learn that your room did not meet your expectations. This is certainly not the level of comfort or cleanliness we aim to provide.

Your comments are deeply concerning. We have already forwarded these issues to our housekeeping and maintenance departments for immediate attention, as such oversights are unacceptable.

Please accept our sincere apologies for the inconveniences you experienced.
We hope you may reconsider and allow us another opportunity in the future to provide you with a much improved stay.

With kind regards Baross Hotel***
No Public Name
Estilo Fashion Hotel
Reviewed: 09/12/2025
Date of experience: 12/2025

È stato tutto perfetto l' hotel si trova in una posizione invidiabile, tutto è molto vicino o raggiungibile con i mezzi pubblici

By Dr Eli Dela Noche
Expo Tower by
Reviewed: 09/12/2025
Date of experience: 12/2025

It was awesome,,the receptionists are the best, the two staff(girl and boy)in restaurant downstairs are the best! I am very sorry, I forgot the names of those personnel who really treated me well, but I gave them TIP

No Public Name
Impulso Fashion Hotel
Reviewed: 09/12/2025
Date of experience: 12/2025

Guest has not commented on review

By Enrico
Impulso Fashion Hotel
Reviewed: 09/12/2025
Date of experience: 12/2025

Albergo bello e in una posizione ottimale per gli spostamenti. Personale cordiale e gentile facendoci la gentilezza di lasciare i bagagli sia al nostro arrivo e anche alla partenza.
Stanza grande e spaziosa. Unica pecca la pressione dell'acqua della doccia, era debole e inoltre non scendeva bene nello scarico e si accumulava nel piatto doccia.

Dear Enrico,

Thank you for taking the time to share your impressions of your recent stay with us. We are pleased to know that you appreciated the convenient location of our hotel for getting around the city, as well as the friendliness and helpfulness of our team, especially in accommodating your luggage needs both upon arrival and departure.

It is gratifying to hear that the spaciousness and comfort of your room contributed positively to your experience. Your favorable ratings for cleanliness and service are also greatly valued, and your willingness to recommend both our hotel and the Mellow Mood Hotels brand is sincerely appreciated.

We take note of your observations regarding the water pressure and drainage in the shower. Your feedback is important to us, as it highlights areas where we can continue to enhance our guests’ comfort. Thank you again for providing such useful input to support our ongoing efforts to improve the quality of our services.

Kind regards,
Tibor Kovács
Front Office Supervisor
By Grossglauser
Alta Moda Fashion Hotel
Reviewed: 09/12/2025
Date of experience: 12/2025

Nous avons passé un chouette séjour, dans un hôtel très bien décoré et bien placé

By Tal
Promenade City Hotel*** superior
Reviewed: 09/12/2025
Date of experience: 12/2025

Guest has not commented on review

Dear Tal,

Thank you sincerely for taking the time to leave such a kind review.

It’s truly wonderful to know that you found our hotel to offer great value and that both the central location and the cleanliness of your room contributed to an enjoyable stay.

Our team works with care to ensure guests feel comfortable and well taken care of, so it is especially rewarding to hear that the room met your expectations in both comfort and upkeep.

Knowing that the location made it easy for you to explore the city is also a pleasure—being right in the heart of Budapest is something many guests find convenient, and we're glad it enhanced your experience as well.

Your positive impressions mean a lot to us, and we would be delighted to welcome you back whenever your travels bring you again to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By angela
Promenade City Hotel*** superior
Reviewed: 09/12/2025
Date of experience: 12/2025

Guest has not commented on review

Dear Angela,

Thank you very much for your feedback and for rating your stay so highly.

It’s wonderful to hear that you enjoyed your time with us.

Your suggestion regarding adding more sweet options to the breakfast selection is greatly appreciated. Insights like yours help us continuously adjust our offerings to better match our guests’ preferences.

We’re delighted that your overall experience was positive, and it would be a pleasure to welcome you back on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel