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By Gersi
Atrium Hotel by
Reviewed: 31/01/2026
Date of experience: 01/2026

Muy buena, lo único negativo es que el ascensor estuvo en mal funcionamiento toda la estancia.

Dear Valued Guest,

Please be informed, that your complaint has been forwarded to our General manager, as well as to our Maintenance Team. We value all the feedback provided by our guests, as it is our best tool to keep improving our high quality service and we appreciate you taking the time to comment on your experience.

Kind regards,
Jancsári Eszter
Front Office Supervisor
No Public Name
Impulso Hotel by
Reviewed: 31/01/2026
Date of experience: 01/2026

Guest has not commented on review

Dear Kozanli,

Thank you for taking the time to share your feedback and for awarding us the highest ratings across all aspects of your stay.

We are truly delighted to know that the quality of your room, the standard of cleanliness, and the service provided by our team met your expectations so thoroughly.

Your strong willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is greatly appreciated. Your impressions are highly valued by our team and serve as important encouragement as we continue to focus on delivering exceptional hospitality for every guest.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Promenade Hotel by
Reviewed: 31/01/2026
Date of experience: 01/2026

Guest has not commented on review

Dear Recher,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Claes Jansson
Alta Moda Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

Nice location in central Budapest. Really good breakfast.

No Public Name
Expo Tower Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

Guest has not commented on review

By Szilvi
Impulso Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

Guest has not commented on review

Kedves Szilvi!

Köszönjük szépen, hogy megosztotta velünk kiváló visszajelzését.

Örömmel halljuk, hogy teljes mértékben elégedett volt a szobájával, a tisztasággal és a tartózkodása alatt nyújtott szolgáltatás színvonalával.

Nagyon köszönjük, hogy ajánlja nekünk mind az Impulso Fashion Hotelt, mind a Mellow Mood Hotels márkát. Reméljük, hogy a jövőben ismét vendégül láthatjuk Önt nálunk.

Üdvözlettel:
Puskás Gábor
Rooms Division Manager
By Giorgio
Alta Moda Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

Soggiorno molto soddisfacente. Personale cortese e disponibile come il personale delle pulizie e l’intero staff

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Bence Varga,Front Office Manager
No Public Name
Impulso Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

The breakfast was great. The room was spacious. It is not the most clean room I have been, but acceptable. The location was ok. Good in respect of transportation, however we felt unsafe walking to the hotel, especially in the evening. The rooms were not soundproof so it was quite noisy during morning time when they were cleaning the other rooms.

Dear Vlahouli,

Thank you for sharing your detailed feedback regarding your recent stay with us.

We are pleased to hear that you enjoyed the breakfast and found your room to be spacious, as well as appreciated the convenient access to transportation. Your positive ratings for these elements are truly valued.

We take careful note of your comments about the room’s cleanliness and the level of soundproofing. We understand that a quiet and immaculate environment is essential for our guests’ comfort, and your observations are important as we strive to enhance these aspects of the guest experience.

Additionally, we are sorry to learn that you did not feel entirely secure in the area during the evenings. Your perspective on the location and environment is appreciated, as it helps us to better understand our guests’ concerns and expectations.

Your willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is appreciated by our team. Thank you once again for your feedback, which will assist us as we continue our commitment to providing a pleasant and comfortable stay for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
By AKCA
Impulso Hotel by
Reviewed: 30/01/2026
Date of experience: 01/2026

Everything is very good...Hotel personels location rooms

Dear AKCA,

Thank you for taking the time to share your impressions of your recent stay with us.

We are delighted to hear that you found every aspect of your experience to be very good, including the professionalism of our team, our convenient location, and the quality of the rooms. Your excellent ratings across all key areas, such as room comfort, cleanliness, and service, are truly appreciated.

Your strong willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand means a great deal to us. Your positive feedback serves as valuable encouragement for our team as we continue to focus on providing outstanding hospitality for every guest.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Promenade Hotel by
Reviewed: 29/01/2026
Date of experience: 01/2026

Guest has not commented on review

Dear Garcia,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel