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By Lauren
Alta Moda Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

The location was very good. The man at tye desk was helpful. But the smell really made the experience bad. Also it felt like a 2 star hotel. Everything in the room/ bathroom was so basic

Dear Lauren,

Thank you for sharing your feedback. We are pleased to hear that you appreciated our location and found our colleague at the reception helpful.

At the same time, we regret that the smell in the room affected your overall experience. This is certainly not the impression we aim to provide, and your comment will be reviewed carefully. We also take note of your remarks regarding the room and bathroom amenities, as guest comfort remains a key priority for us.

We appreciate your feedback, as it helps us identify areas for improvement.

Kind regards,
Balázs Kertész
Front Office Manager
By Katja G.
Atrium Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

Super

By Olti
Expo Tower Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

Guest has not commented on review

No Public Name
Promenade Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

De ligging van het hotel was perfect. Ondanks dat het midden in het centrum lag, was het heel rustig.
Ligging van onze kamer was echter niet best. Buiten het feit dat we uitkeken op een blinde muur en de lift die aan de buitenkant hing, hadden we veel geluidsoverlast van deze lift.

No Public Name
Atrium Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

Guest has not commented on review

No Public Name
Impulso Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

Guest has not commented on review

Dear Buchkoska Matenicharska,

Thank you for taking the time to share your feedback and for awarding us the highest ratings in every category.

We are truly delighted to know that you were thoroughly satisfied with your room, the cleanliness, and the quality of service you experienced during your stay.

Your strong willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is greatly appreciated. Your impressions are valuable encouragement for our team as we continue striving to deliver exceptional hospitality for every guest.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Kathi Aitchison
Promenade Hotel by
Reviewed: 11/04/2026
Date of experience: 04/2026

Great location, very comfortable room.

By Sabine
Estilo Hotel by
Reviewed: 10/04/2026
Date of experience: 04/2026

Guest has not commented on review

No Public Name
Promenade Hotel by
Reviewed: 10/04/2026
Date of experience: 04/2026

Guest has not commented on review

Dear Johansson,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Atrium Hotel by
Reviewed: 10/04/2026
Date of experience: 04/2026

Guest has not commented on review