Dear Rey Viladrosa,

Thank you for taking the time to share your opinion about your recent stay with us.
We appreciate your understanding for the longer waiting time at breakfast and hope that the varied and tasty choices compensated for this.
We look forward to welcoming you again.

Best regards,
Zsolt Murvai
Front Office Manager

Dear Valued Guest,

Thank You for taking the time to share your extremely positive feedback on your recent stay at Star City Hotel***!

It brings us immense joy that You found our hotel very nice, as we constantly strive to exceed your expectations and create a memorable holiday.

We would be even more happier to welcome You back as our returning Guest in the future!

Thank You for choosing our hotel.

With best regards,
Star City Hotel*** Staff

Dear Valued Guest,

Thank you for taking the time to give us your feedback.
We appreciate your honest review of your recent stay at our hotel.

We are pleased to hear that you found the bed comfortable and clean. Ensuring that our guests have a good night sleep is one of our top priorities.

However, we are very sorry to hear about the problems you experienced during your stay.
Please accept our sincere apologies for any inconvenience caused by and cleanliness issues in your rooms .
Your comments are very concerning and we will immediately raise these issues with our housekeeping team to prevent a recurrence.

We also appreciate your suggestion for a greater variety of dessert options to suit our Italian clientele. We will certainly consider this as we continually strive to improve our service.

Once again, we apologise for falling short of your expectations during your stay. Your feedback is invaluable to us as we work to provide an exceptional experience for all our guests.
We hope to welcome you back in the future and show you the improvements we have made based on your comments.

with kind regards,

Baross City Hotel*** Team

Dear Lukas,

Thank you for sharing your feedback.

We're glad to hear that you enjoyed your stay with us and found our location convenient.

We hope to have the pleasure of welcoming you back on your next visit to the city.

Best regards,
Dorian Prem
Front Office Supervisor