CityClass Hotels hotel logohotel logo

We're proud to show you our reviews!

No Public Name
Business
50-59 years
CityClass Hotel am Heumarkt
Reviewed: 06/03/2026
Date of experience: 03/2026

Ok

No Public Name
Group
60-69 years
CityClass Hotel am Dom
Reviewed: 06/03/2026
Date of experience: 03/2026

Guest has not commented on review

No Public Name
Business
40-49 years
CityClass Hotel Alter Markt
Reviewed: 05/03/2026
Date of experience: 03/2026

Ok

No Public Name
Business
60-69 years
CityClass Hotel am Dom
Reviewed: 05/03/2026
Date of experience: 03/2026

Guest has not commented on review

By Blakie
Couple
60-69 years
CityClass Hotel am Dom
Reviewed: 05/03/2026
Date of experience: 02/2026

This may not be 5 star luxury but it’s perfect for a couple of nights as it’s central position means everything is within an easy walking distance

Dear Blakie,
thank you for your review and the very positive feedback. We’re glad that our central location, the cleanliness, the friendly and helpful staff, and the good breakfast selection made your stay enjoyable. Your note about the room being basic and small is appreciated and helps us continue improving.

We’re pleased that our hotel served as a convenient base for exploring Cologne, and we hope to welcome you again on a future visit.

Kind regards
CityClass Hotel am Dom Team
By Gregory
Business
50-59 years
CityClass Hotel am Dom
Reviewed: 03/03/2026
Date of experience: 02/2026

Choosing to spend my night in Köln at the CityClass Hotel am Dom was the best decision I could have made. Nadja, Kibret, and David went above and beyond to welcome me, make me feel comfortable, and answer all my questions. The hotel is close to the train station, Kölner dom Cathedral, the Köln Philharmonie (which I highly recommend) and lots of shops. My room was exactly as described and exactly what I needed - clean and comfortable. The breakfast service offered a wide variety of delicious items that got my day off to a great start. Great stay!

Dear Gregory,
thank you very much for your excellent review and the perfect ratings. We’re delighted that your stay with us was such a positive experience. Your kind words about Nadja, Kibret, and David are truly appreciated, and we’re glad they made you feel well taken care of. It’s great to hear that you enjoyed our central location, your clean and comfortable room, as well as the breakfast and bar service.

We would be very happy to welcome you back on your next visit to Cologne.

Warm regards
CityClass Hotel am Dom Team
No Public Name
Couple
50-59 years
CityClass Hotel Alter Markt
Reviewed: 02/03/2026
Date of experience: 02/2026

Guest has not commented on review

Vielen Dank für Ihre hervorragenden Bewertungen in allen Kategorien. Es freut uns sehr, dass Sie mit Preis-Leistung, Zimmer, Lage, Sauberkeit und Service rundum zufrieden waren und Ihren Aufenthalt bei uns genießen konnten. Auch dass Sie unser Frühstück genutzt haben, freut uns sehr.

Herzliche Grüße
CityClass Hotel Alter Markt Team
By Harald Franzen
Couple
60-69 years
CityClass Hotel am Heumarkt
Reviewed: 02/03/2026
Date of experience: 03/2026

Rundum zufrieden

Lieber Herr Franzen,
vielen Dank für Ihre Rückmeldung und die sehr guten Bewertungen. Es freut uns sehr, dass Sie rundum zufrieden waren und besonders unsere Lage, die Sauberkeit sowie den Service so positiv hervorgehoben haben. Auch dass Ihnen das Frühstück gut gefallen hat, freut uns sehr.

Ihre Bewertung des Zimmers nehmen wir aufmerksam zur Kenntnis – Rückmeldungen wie diese helfen uns, weiter an Komfort und Ausstattung zu arbeiten.

Herzliche Grüße
CityClass Hotel am Heumarkt Team
By Miguel
Couple
50-59 years
CityClass Hotel am Dom
Reviewed: 02/03/2026
Date of experience: 03/2026

Our experience was superb

Dear Miguel,
thank you very much for your wonderful feedback. We’re delighted that your stay was superb and that you enjoyed our excellent location, great service, and the friendliness of our personnel. Your top ratings for room, cleanliness, service, and breakfast mean a lot to us and show that we were able to make your visit truly enjoyable.

We’re very happy to hear that everything met your expectations and hope to welcome you back soon.

Warm regards
CityClass Hotel am Dom Team
No Public Name
Couple
40-49 years
CityClass Hotel Alter Markt
Reviewed: 01/03/2026
Date of experience: 03/2026

Erg fijn en keurig onderhouden hotel. Goed ontbijt en service is erg goed. Alleen kamer aan de voorzijde is minder aan te raden ivm geluidsoverlast van de mensen op het plein in de nacht.

Beste meneer van Doremalen,
dank voor uw fijne beoordeling. Goed om te horen dat u tevreden was over schoonmaak, service, locatie en het ontbijt. Uw opmerkingen over de kleine kamer en het geluid aan de voorzijde nemen we graag mee. Voor een rustiger verblijf raden we een kamer aan de achterzijde aan.

Met vriendelijke groet
CityClass Hotel Alter Markt Team