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By Onjinan
Business
50-59 years
CityClass Hotel am Dom
Reviewed: 10/05/2026
Date of experience: 05/2026

Very Good!

Dear Guest,
thank you very much for your positive feedback. We are delighted that you enjoyed your stay and especially appreciated our location, cleanliness, service and breakfast.
We hope to welcome you again on your next visit to Cologne.
Warm regards
Team CityClass Hotel am Dom
No Public Name
Couple
60-69 years
CityClass Hotel Alter Markt
Reviewed: 10/05/2026
Date of experience: 05/2026

Guest has not commented on review

Dear Guest,
thank you very much for your positive feedback. We are pleased that you enjoyed your stay, especially our location, cleanliness, service and breakfast.
We appreciate your comments and hope to welcome you again in the future.
Warm regards
Team CityClass Hotel Alter Markt
By Denise
Couple
60-69 years
CityClass Hotel am Dom
Reviewed: 09/05/2026
Date of experience: 05/2026

Pick this for its excellent location!

Dear Guest,
thank you very much for your feedback. We are pleased to hear that you appreciated our excellent central location as well as the cleanliness and service.
At the same time, we regret that the room size and bathroom setup did not fully meet your expectations. Your comments are very valuable to us and will be taken into consideration as we continuously work to improve our facilities.
We hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay.
Warm regards
Team CityClass Hotel am Dom
No Public Name
Family
40-49 years
CityClass Hotel Alter Markt
Reviewed: 09/05/2026
Date of experience: 05/2026

Guest has not commented on review

Dear Guest,
thank you very much for your excellent review and your positive ratings. We are delighted to hear that you were highly satisfied with your room, our central location, cleanliness, service and breakfast.
We also appreciate your feedback regarding the price perception, as it helps us to continuously review and improve our offering.
We would be very happy to welcome you again on your next visit to Cologne.
Warm regards
Team CityClass Hotel Alter Markt
No Public Name
Couple
60-69 years
CityClass Hotel am Dom
Reviewed: 08/05/2026
Date of experience: 05/2026

Le séjour c’est bien passé or un bémol à cause de la douche.
Carrelage très glissant qui m’a provoqué une chute heureusement sans gravité de blessures.

Cher client,
nous vous remercions pour votre retour et sommes ravis que votre séjour se soit globalement bien déroulé. Nous regrettons sincèrement l’incident que vous avez rencontré dans la douche et espérons que vous vous en êtes bien remis. La sécurité et le confort de nos clients sont très importants pour nous, et nous prenons votre remarque très au sérieux.
Nous vous remercions également pour vos excellentes évaluations concernant la propreté, le service, la situation ainsi que notre bar et le petit-déjeuner.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour à Cologne.
Cordialement
L’équipe du CityClass Hotel am Dom
No Public Name
Couple
60-69 years
CityClass Hotel am Heumarkt
Reviewed: 08/05/2026
Date of experience: 05/2026

Ein sehr schönes, kleines Hotel, gern wieder

Lieber Gast,
vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Ihnen unser Haus, die Zimmer sowie die Freundlichkeit und Hilfsbereitschaft unseres Teams gefallen haben. Auch Ihre guten Bewertungen für Sauberkeit und Frühstück wissen wir sehr zu schätzen.
Schön zu lesen, dass Sie gerne wieder bei uns übernachten würden – wir freuen uns bereits auf Ihren nächsten Besuch.
Herzliche Grüße
Team CityClass Hotel am Heumarkt
By saint clair
Business
50-59 years
CityClass Hotel am Dom
Reviewed: 07/05/2026
Date of experience: 05/2026

Bonne, personnel très aimable.

Cher client,
nous vous remercions pour votre retour positif. Nous sommes ravis de lire que vous avez apprécié votre séjour, en particulier notre emplacement, la propreté ainsi que l’amabilité et le professionnalisme de notre équipe. Votre satisfaction est une belle récompense pour nous.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour à Cologne.
Cordialement
L’équipe du CityClass Hotel am Dom
No Public Name
Business
40-49 years
CityClass Hotel Alter Markt
Reviewed: 07/05/2026
Date of experience: 05/2026

Ok

Dear Guest,
thank you for taking the time to share your feedback. We appreciate your honest assessment of your stay. While we are pleased to see that you were satisfied with the cleanliness, service and breakfast, we regret that the room size, price perception and evening noise did not fully meet your expectations. Our central location near restaurants and the city center is indeed lively at times, which can be noticeable when windows are open.
Your comments are very valuable to us and help us to further review and improve our offering. We would be glad to welcome you again and provide a more satisfying experience in the future.

Warm regards
Team CityClass Hotel Alter Markt
No Public Name
Friends
80+ years
CityClass Hotel am Dom
Reviewed: 07/05/2026
Date of experience: 05/2026

sehr gute Lage, kleine aber angenehme Zimmer, ausgesprochen freundliches Personal.

Lieber Gast,
vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Sie unsere sehr gute Lage, die angenehmen Zimmer sowie die besondere Freundlichkeit unseres Teams so geschätzt haben. Auch Ihre hohen Bewertungen für Sauberkeit und Service wissen wir sehr zu schätzen.
Wir würden uns freuen, Sie bei einem nächsten Aufenthalt in Köln erneut bei uns begrüßen zu dürfen.
Herzliche Grüße
Team CityClass Hotel am Dom
By Carel Ligeon
Couple
60-69 years
CityClass Hotel Alter Markt
Reviewed: 07/05/2026
Date of experience: 05/2026

Great!

Dear Guest,
thank you very much for your positive feedback. We are delighted to see that you enjoyed your stay and rated our location, cleanliness, service and breakfast so highly. Your kind words are greatly appreciated by our entire team.
We would be happy to welcome you again on your next visit to Cologne.
Warm regards
Team CityClass Hotel Alter Markt