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Guest has not commented on review
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The hotel was ok, but the closed bar and quality of the restaurant food was too bad
thank you very much for taking the time to share your experiences and impressions of your stay with us.
We are very sorry that we were unable to meet your expectations, particularly regarding the dining options, and that you were dissatisfied with the restaurant's offerings and pricing, as well as the bar's closure. We take your feedback very seriously, as we are constantly striving to improve the quality and transparency of our services. We are sorry that the dining experience did not meet your expectations.
On a positive note, we would like to emphasize that, apart from the points of criticism, you found the location, size, and functionality of your room, as well as the overall cleanliness and service, to be satisfactory. Nevertheless, we will gladly take note of your feedback regarding the room temperature so that we can explore ways to improve it.
We thank you for your candid review and consider it a valuable suggestion for the further development of our hotel. We would be delighted to welcome you back on a future occasion and demonstrate our commitment to excellence.
best regards,
Mark Anton
Hotel Director