ABBA RAMBLA HOTEL hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,613 reviews across 9 portals
:
No Public Name
Family
30-39 years
Reviewed: 2 years ago (15/06/2024)
Date of experience: 06/2024

Great staff very knowledgeable and helpful

Dear Guest,
Thank you for this great review.

We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.

We look forward to welcoming you back soon.
Kind regards,


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

We could not have been more satisfied with Abba Rambla Barcelona

Dear Guest,

We are truly honored by your glowing review of abba Rambla.

We are delighted to know that the room, location, and cleanliness exceeded your expectations and that our service and pricing also met your satisfaction. It’s our pleasure to provide a comfortable and welcoming environment for our guests.

While our free WIFI premium is designed for a range of online activities, we continuously strive to improve our services and appreciate your feedback on this matter.

We eagerly await the opportunity to serve you again and offer an even more delightful stay.

Warm regards,


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, Director general
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (18/05/2024)
Date of experience: 05/2024

Bonne expérience, un bémol: la salle de bain de cette chambre (401) était un peu étroite. Par contre, le lit était immense (pour compenser? :-)

Cher hôte,
Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.

Nous sommes ravis que vous ayez apprécié la taille du lit et que votre expérience générale au sein de notre établissement ait été positive.

Cependant, nous prenons note de votre observation concernant la salle de bain.

Merci pour votre excellente appréciation à l'égard du service !

Au plaisir de vous revoir à nouveau prochainement,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, Directeur général
No Public Name
Friends
70-79 years
Reviewed: 2 years ago (17/05/2024)
Date of experience: 05/2024

Outstanding!great staff!

Dear Guest,
Thank you for taking the time to share your positive feedback.

We are delighted to hear that your stay at abba Rambla met with your complete satisfaction. It is heartening to know that our rooms, location, cleanliness, service, and pricing were all to your liking.

Our dedicated team works tirelessly to ensure that every guest experiences the comfort and quality that abba Rambla is known for. Your recognition of their efforts is greatly appreciated and serves as a wonderful encouragement.

We eagerly await the opportunity to serve you again.
Warm regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Friends
70-79 years
Reviewed: 2 years ago (15/05/2024)
Date of experience: 05/2024

Excellent except for this survey.

Dear Guest,
Thank you for taking the time to review your stay.

We are thrilled to hear that you found our rooms to be impeccable and our service to be top-notch. Your appreciation for the cleanliness and the value we offer brings us immense satisfaction.

It's also wonderful to know that our complimentary WIFI added to the comfort of your stay and that the overall experience at abba Rambla was excellent.

We aim to ensure that all aspects of our guests' experiences are enjoyable and sincerely appreciate the time you took to complete our survey.

We look forward to seeing you again in the future.
Kind regards,
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Everything was good. The concierge Sergi was especially helpful. A nice breakfast with a lot of choices. A great location, quiet.

Dear Guest,
Thank you for reviewing your recent stay at our hotel.

Your kind words regarding the service provided by our concierge, Sergi, are greatly appreciated and reflect our commitment to exceptional guest care. It is also heartening to know that our breakfast selection met your expectations, offering a variety of choices to start your day right.

The tranquility you experienced, coupled with our central location, underscores our aim to provide a serene haven amidst the bustling heart of Barcelona. We are also thrilled that the cleanliness and overall service contributed positively to your stay, ensuring that every aspect met our high standards.

Your satisfaction with the value we offer is encouraging, as we strive to deliver quality experiences at competitive prices. Furthermore, we are glad that our free wifi premium service added convenience to your stay, allowing you to stay connected effortlessly.

We look forward to welcoming you back.
Best wishes,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, Directeur général
No Public Name
Family
30-39 years
Reviewed: 2 years ago (12/05/2024)
Date of experience: 05/2024

Accueil très agréable, dommage qu'il n'y ait qu'une personne qui ait parlé français le dernier jour.
Le prix est excessif 300 euros la nuit, parquet très abîmé, vue sur un bâtiment en tôle très proche, il a fallu aller chercher du papier toilette à la réception malgré que l'on laisse le rouleau vide en vue, ce best qu'un détail mais au prix de la chambre c'est dommage.

Cher hôte,
Merci pour ce retour.

Nous sommes ravis que vous ayez apprécié l'accueil chaleureux de notre équipe, et nous notons que la présence d'un interlocuteur francophone vous a été agréable le dernier jour de votre séjour.

Nous regrettons cependant que le tarif n'ait pas rencontré vos attentes en termes de rapport qualité-prix. Concernant l'état de la chambre, nous sommes désolés d'apprendre que le parquet était endommagé et que la vue n'a pas été à votre goût. Nous veillons constamment à l'entretien de nos installations et prendrons en compte vos remarques pour des améliorations futures. En outre, nous nous excusons pour le désagrément causé par le manque de papier toilette, notre personnel de ménage est généralement très attentif à ces détails et votre expérience ne reflète pas nos standards habituels.

Nous vous remercions de nous avoir fait part de vos commentaires sur la qualité de notre wifi, et nous sommes constamment en quête d'améliorer nos services pour offrir une expérience des plus satisfaisantes. Nous espérons que ces aspects moins positifs de votre séjour seront contrebalancés lors de votre prochaine visite.

Au plaisir de vous accueillir encore.

Cordialement,


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, Directeur général
No Public Name
Family
50-59 years
Reviewed: 2 years ago (04/05/2024)
Date of experience: 05/2024

Belle expérience très agréable

Cher hôte,

Merci pour ce retour très positif.

C'est un plaisir de lire que vous avez passé un séjour très agréable dans notre établissement, dont vous avez apprécié le confort ainsi que la qualité du service reçu.

Votre satisfaction fait notre plus grand bonheur.

Au plaisir de vous revoir,


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Family
50-59 years
Reviewed: 2 years ago (30/04/2024)
Date of experience: 04/2024

average, it would be nice, if the lobby will have more seating, maybe when breakfast is over expand the lobby so if a group of 3 visitor or more waiting at the lobby they do not have to stand and wait. simple improvement that make a big deferent for small family meeting at the lobby

Dear Guest,
We are delighted to receive your insightful feedback.

We are thrilled to hear that you found your room to be satisfactory and our cleanliness, service, and free wifi premium to be up to the high standards we strive for at abba Rambla.

However, we regret to hear that our breakfast did not completely meet your expectations. Your comfort and satisfaction are paramount to us, and we take note of your suggestions regarding the lobby seating for improved convenience of our guests.

It is gratifying to know that the value and service you received were to your liking, and we thank you for acknowledging our efforts to provide a high-quality experience.

We are looking forward to the pleasure of having you as our guest again in the future.
Warm regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Couple
70-79 years
Reviewed: 2 years ago (11/04/2024)
Date of experience: 04/2024

Will recommend and come again.

Dear Guest,
Thank you for taking the time to share your wonderful experience at abba Rambla.

We continuously strive to maintain our standards and are thrilled that we have met your expectations. Your recommendation is highly appreciated, and we can't wait to welcome you back on your next visit.

Warm regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
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