ABBA RAMBLA HOTEL hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,613 reviews across 9 portals
:
No Public Name
Friends
30-39 years
Reviewed: 3 years ago (10/06/2023)
Date of experience: 06/2023

El aire no funcionaba, las almohadas amarillas, las obras sin ningún tipo de cuidado… lo único positivo, el trato del personal.

Estimado huésped,
Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestro hotel.

Fue un placer recibirle y brindarle una experiencia positiva, siempre estamos atentos a los comentarios de nuestros huéspedes.

Por supuesto, tomamos nota de sus observaciones acerca del aire acondicionado, las almohadas y las obras a fin de revisar dichos aspectos con del departamento de mantenimiento y limpieza.

En cualquier caso, siempre le invitamos a que traslade cualquier necesidad o malestar a recepción para darnos la oportunidad de intervenir al momento y contribuir del modo en que sea posible a su bienestar.

Nos reconforta saber que se encontró tan bien atendido por parte del equipo aunque deseamos contar con la oportunidad de brindarle una experiencia del todo favorable en otro contexto.

Quedamos a su disposición.

Atentamente,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, Director general
By Claudio
Family
60-69 years
Reviewed: 3 years ago (05/06/2023)
Date of experience: 06/2023

good even if the location is in a dodgy neighborhood

Dear Claudio,

Thank you for taking the time to review your recent stay.

We are delighted that you enjoyed your stay with us and we are glad that the high standards we set ourselves met your expectations.

However, please know that we have noted your concern about our prices; these can fluctuate at certain times of the year, but we assure you we do our best to keep them competitive.

We hope that we can see you again in the future.

Kindest regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By MARTEL
Friends
60-69 years
Reviewed: 3 years ago (03/06/2023)
Date of experience: 06/2023

Très bien malgré le bruit des SDF et autres individus sur la Rambla la nuit et surtout le matin

Cher hôte,
Merci d'avoir pris le temps de nous faire part de votre avis.

Nous sommes heureux de lire que vous avez passé un agréable séjour dans notre établissement, idéalement situé en plein cœur de Barcelone.

Bien que nous soyons situés dans un quartier animé, nous comprenons que le bruit peut être gênant pour certains clients.
N'hésitez pas à nous faire part de vos préférences lors de votre prochaine réservation, nous ferons de notre mieux pour vous attribuer une chambre plus calme.

Nous espérons avoir l'occasion de vous accueillir à nouveau lors de votre prochaine visite à Barcelone.

Cordialement,
No Public Name
Alone
60-69 years
Reviewed: 3 years ago (31/05/2023)
Date of experience: 05/2023

Staff took excellent care of me when I found myself having to extend my stay in Barcelona on short notice!

Dear Guest,

Thank you for reviewing your recent stay at our hotel.

We're pleased our hotel was convenient for your trip.

We're always open to suggestions on how we might further improve your dining experience on your next visit. Please do not hesitate to make us aware of your preferences.

We look forward to welcoming you back in future.

Best regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Sharon
Group
30-39 years
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Nice rooms, big enough. Cleaning everyday. Good bathroom with nice shower. Great breakfast , lots of choices and always enough.
Close enough to La Ramblas and metro station

Dear Sharon,
Thank you for taking the time to let us know your opinion of your recent stay.

We are delighted to know that you were pleased with our comfortable rooms and great breakfast. We thank you for your suggestions in regard to our pool area, we will consider them when looking at any future improvements, Thank you for your kind recommendation, it's greatly appreciated.

We look forward to welcoming you back on a future occasion.
Best regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Alone
60-69 years
Reviewed: 3 years ago (24/05/2023)
Date of experience: 05/2023

Professional friendly staff.

Dear Guest,

Thank you so much for this glowing review.

We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.

We are glad that everything met your expectations during your time with us. It's great to know that we helped start your day off on the right foot with our tasty breakfast buffet.

We look forward to welcoming you back.

Best regards,


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Katia
Couple
40-49 years
Reviewed: 3 years ago (19/05/2023)
Date of experience: 05/2023

Ottimo! Tutto perfetto!

Gentile Katia,

La ringraziamo per aver recensito il nostro hotel.

Mettiamo molto impegno per offrire un servizio attento ed efficace ed è per noi motivo di orgoglio quando i nostri ospiti sono soddisfatti del loro soggiorno con noi. Apprezziamo molto l'alto voto che ha dato alla convenienza del rapporto qualità-prezzo.

Speriamo di avere presto il piacere di ospitarla di nuovo.

Nel frattempo, le porgiamo i nostri cordiali saluti.

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Garnet Dunstan
Couple
60-69 years
Reviewed: 3 years ago (02/05/2023)
Date of experience: 05/2023

It was great as this was our first time in Barcelona.

Hi Garnet,

Thank you for this positive review.

We take pride in catering to our guests’ needs the best way we can and so truly appreciate your feedback on our breakfast and service.

Please know that your kind comments will inspire us all to continue upholding our high standards.

We all look forward to welcoming you back in the future.

Kind regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Marjolein
Friends
40-49 years
Reviewed: 3 years ago (25/04/2023)
Date of experience: 04/2023

very friendly staff! Location is perfect in the city center and not too far from public transport. Rooms are clean and decent size

Dear Marjolein,
Thank you for this review of your recent stay.

We’re happy to hear that our team members and service met your expectations. We regret that our buffet breakfast was not to your liking and welcome any suggestions which you may have on your next visit.

We hope to welcome you back in the future.
Best wishes,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By zakariyya vali
Business
30-39 years
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

Excellent overall. The location was perfect for me. The only downside was that the rooms are not very well soundproofed and so if you have noisy guests in next room you can hear them. But this was not a problem for me as all the guests were polite.

Dear Guest,
Thank you for taking the time to share your review.

Thank you for sharing your positive experience at our hotel. We are delighted to hear that our location was perfect for you.

We apologize for any inconvenience caused by the soundproofing in the rooms and understand that a quiet environment is essential for a comfortable stay.
We will take your feedback into consideration for future improvements.
We are glad that this issue did not significantly impact your overall experience.

We appreciate your kind words about our polite guests.

We hope to welcome you back for another enjoyable stay in the future.
Best regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
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