ABBA RAMBLA HOTEL hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 3,020 reviews across 8 portals
:
No Public Name
Family
30-39 years
Reviewed: 2 years ago (03/11/2023)
Date of experience: 11/2023

Très bon accueil et bon hotel

Cher hôte,
Merci d'avoir pris le soin de rédiger ce sympathique avis.

Nous sommes ravis que votre séjour ait été agréable et que vous ayez apprécié la qualité de notre accueil.

Nous espérons vous revoir très bientôt pour un séjour toujours de qualité.
Bien à vous,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Iqbal Husain
Alone
60-69 years
Reviewed: 2 years ago (31/10/2023)
Date of experience: 10/2023

I would have given a five but following things bugged me. 1) The shower swing out door frame was badly rusted and looked disgusting. 2) The floor wood had shrunk near the bathroom - possibly past water damage - leaving unsightly gaps. Also, the baseboard was gouged. It does not cost much to replace the baseboard. 3) Lack of power outlet next to bed. Could not keep my phone next to bed while charging. Otherwise, staff was great & breakfasts wonderful.

Dear Husain,

Thank you for your review.

We are delighted to hear that you found our hotel clean and appreciated our excellent breakfasts. Our team takes pride in offering a wide variety of Mediterranean diet options, including seasonal fruits and top-quality jamón serrano, to ensure a satisfying start to your day.

We acknowledge your concerns regarding the need for some cosmetic improvements in the rooms. We are continuously working on maintaining and updating our facilities to provide a comfortable and enjoyable stay for our guests. We apologize for any inconvenience this may have caused during your stay.

We look forward to welcoming you for an another pleasant stay.

Best wishes.


Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Peter Perro
Couple
60-69 years
Reviewed: 2 years ago (26/10/2023)
Date of experience: 10/2023

Travelled for business and pleasure many, many times. Our worst experience by far.

Dear Peter,

Thank you for taking the time to share your review.

We are disappointed to hear about the cleanliness and service issues you encountered during your visit. We strive to maintain high standards, and we apologize for any inconvenience you experienced. Rest assured, we will address these concerns with our team to ensure improvements are made.

We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Margarita Fuller
Couple
70-79 years
Reviewed: 2 years ago (18/10/2023)
Date of experience: 10/2023

Wonderful welcome from Tristan, Very pleasant room and close to the Sant Josep Merkat

Dear Margarita,
Thank you for taking the time to let us know your opinion of your recent stay.

We are delighted to hear that you received a wonderful welcome from Tristan and enjoyed your pleasant room. Our location near the Sant Josep Merkat is indeed a great advantage for our guests to explore the city.

We appreciate your positive feedback on the cleanliness, service, and value of our hotel. Our team works hard to provide a comfortable and memorable stay for all our guests.

We look forward to the pleasure of welcoming you back.
Many thanks again,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Family
40-49 years
Reviewed: 2 years ago (14/10/2023)
Date of experience: 10/2023

Muy buena experiencia, cerca de la rambla, el personal de recepción muy amable, te ayudan en todo, nos ha gustado mucho.

Estimado huésped, Estamos seguros de que habrá tenido una experiencia inolvidable en nuestra ciudad y estamos muy contentos de haber podido formar parte de la misma.

Nos alegra saber que disfrutó de nuestra ubicación cerca de La Rambla y que nuestro personal de recepción fue amable y servicial en todo momento. Siempre nos esforzamos por brindar un servicio excepcional a nuestros huéspedes y estamos encantados de haberlo conseguido en su caso.

Agradecemos sus comentarios positivos sobre la limpieza, la conexión wifi y la relación calidad-precio que ofrecemos, ya que trabajamos continuamente para que quienes nos visitan disfruten de un ambiente cómodo y agradable.

Esperamos volver a hospedarle muy pronto.

Un saludo muy afectuoso,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Katia
Couple
40-49 years
Reviewed: 2 years ago (27/09/2023)
Date of experience: 09/2023

Tutto perfetto come sempre

Gentile Katia,
Grazie per aver averci fatto conoscere la sua opinione.

Siamo lieti di sapere che tutto è stato perfetto durante il tuo soggiorno e che hai apprezzato la nostra posizione, la pulizia, il servizio, il prezzo, la colazione e la connessione wifi. È fantastico sapere che siamo riusciti a soddisfare le tue aspettative in tutti questi aspetti.

Con la speranza di averla ancora come nostra gradita ospite, le porgiamo i più cordiali saluti.

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (25/09/2023)
Date of experience: 09/2023

Buena experiencia. Hotel céntrico, personal atento y buen desayuno.

Estimado huésped,

Gracias por dedicar unos minutos de su valioso tiempo a compartir su experiencia con nosotros.

Nos alegra saber que encontró nuestra ubicación céntrica y que la atención brindada por parte de nuestro personal cumplió con sus expectativas.

También nos complace que haya disfrutado de nuestro desayuno buffet, que incluye productos típicos de la dieta mediterránea y opciones para dietas especiales.

Lamentamos si el precio no fue de su total satisfacción. Nos esforzamos por ofrecer tarifas competitivas y servicios de alta calidad para nuestros huéspedes. Agradecemos sus comentarios y tomaremos en cuenta sus observaciones para seguir mejorando.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Un saludo cordial,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
By Ssb
Friends
60-69 years
Reviewed: 2 years ago (23/09/2023)
Date of experience: 09/2023

Room and hotel are nice. Location is not the best I would not stay here again due to location.

Dear Guest,
Thank you for taking the time to share your feedback.

We are glad to hear that you appreciated your pleasant room. We strive to maintain a high standard of quality for our guests.

We understand that the location did not meet your expectations, and we apologize for any inconvenience this may have caused. Our hotel is situated in the Raval District, close to Las Ramblas and the historic city centre, which some guests find to be a convenient location for exploring Barcelona. However, we understand that preferences may vary, and we will take your feedback into consideration for future improvements.

We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Kind regards,
By Heidi
Couple
60-69 years
Reviewed: 2 years ago (05/09/2023)
Date of experience: 09/2023

Nice hotel, centrally placed. Problems with air condition in our room. Otherwise everything fine

Dear Heidi,

Thank you for your review.

We are delighted to hear that you found our location to be convenient and central and that you appreciated the service provided by our team.

However, we regret to hear about the issue you encountered with the air conditioning in your room. We understand how important it is to have a comfortable temperature during your stay, and we apologize for any inconvenience this may have caused. Our maintenance team is always available to address any issues that may arise, and we encourage our guests to report any concerns so that we can promptly resolve them.

We hope to have the opportunity to welcome you back for an even better experience in the future.

Best regards,



Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Personal muy atento, camas y almohadad muy cómodas. Hemos estado en una habitación triple y teníamos espacio suficiente.

Querido huésped,

Nos sentimos realmente orgullosos de haber podido brindarle una estancia a la altura de sus mejores expectativas y de que todo le haya parecido perfecto. Especial mención al confort del que ha disfrutado en nuestras instalaciones. Nos satisface recibir tan positivas opiniones.

A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones nos despedimos cordialmente,

Tristán Martínez
abba Rambla hotel ***
Dirección
rambla@abbahoteles.com
Rambla del Raval, 4c
08001 Barcelona
ESPAÑA
Tel: +34 93 505 54 00
Fax: +34 93 505 54 01, General Manager
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