ABBA SANTS HOTEL hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 6,409 reviews across 6 portals
:
By Anabel
Friends
40-49 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 11/2023

La habitación estaba muy bien y era silenciosa

Apreciada Anabel,

Nos alegramos de que en estos días que ha estado hospedada con nosotros haya encontrado la tranquilidad y el confort necesario para descansar a gusto y, tal vez, disfrutar de la mágica ciudad de Barcelona. Le agradecemos su especial amabilidad a la hora de catalogar su experiencia con nosotros.

Esperamos que vuelva a visitarnos muy pronto.
Un saludo,


abba Sants Hotel
By Patricia
Family
40-49 years
Reviewed: 2 years ago (03/11/2023)
Date of experience: 11/2023

Al llegar a la habitación me transporté a los 80 con la moqueta en el suelo. Que no estaba limpia del todo y es un poco desagradable andar sobre moqueta.
El lavabo atascado,manchas en las paredes y un bicho detrás de la nevera.
Aún así, las camas fueron muy cómodas y se pudo dormir bien.

By Allan Cortez
Couple
50-59 years
Reviewed: 2 years ago (02/11/2023)
Date of experience: 11/2023

Nice comfy bed and breakfast was great lots of selection

Dear Allan, Thank you very much for this kind review.

We're delighted to hear that you enjoyed our comfy bed and appreciated the great selection at our breakfast buffet. It's always a pleasure to provide our guests with a variety of options to start their day off right.

The entire team look forward to welcoming you back for a future visit.
Kind regards,


abba Sants Hotel
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (02/11/2023)
Date of experience: 11/2023

Service was excellent, location good, room good except for a bathroom door that couldn't close due to water damage.

Dear Guest,
Thank you for taking the time to share your positive review.

We're delighted to hear that you enjoyed our excellent service and convenient location.

However, we apologize for the issue you encountered with the bathroom door. We appreciate your feedback and will address this matter to ensure it doesn't happen again in the future.

We very much hope that we may be able to welcome you back in the future.
With very best wishes,


abba Sants Hotel
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (02/11/2023)
Date of experience: 11/2023

Muy buena la atención y la ubicación

Apreciado huésped,

Muchas gracias por su reseña acerca de su experiencia en nuestro hotel abba Sants en Barcelona.

Tenga por seguro que siempre nos agrada ofrecer la mejor atención a nuestros huéspedes, y nos complace que haya disfrutado de nuestras instalaciones y hospitalidad durante su estancia, destacando nuestra ubicación y el buen servicio recibido.

Será un placer recibirle de nuevo próximamente.

Un saludo muy cordial,


abba Sants Hotel
No Public Name
Alone
70-79 years
Reviewed: 2 years ago (01/11/2023)
Date of experience: 11/2023

Very Satisfied. wwwwww

Dear Guest,
Thank you for such a positive review.

We are thrilled to know that you were very satisfied with your stay, especially with the cleanliness, service, and breakfast. It's great to hear that our location, close to Sants Station and various tourist attractions, was convenient for you. We appreciate your feedback on the room and the value for the price, and we will continue to strive for excellence in all aspects of our hotel.

We hope to welcome you back.
Best wishes,


abba Sants Hotel
By José Luis Ruiz Feliu
Couple
70-79 years
Reviewed: 2 years ago (30/10/2023)
Date of experience: 10/2023

Como siempre. Hace ya muchos años que conocemos su hotel.

Estimado José Luis,

Nos alegra saber que, como siempre, ha disfrutado de su estancia con nosotros. Apreciamos su fidelidad a lo largo de los años y nos complace que siga eligiendo nuestro hotel para sus visitas a Barcelona.

Nos enorgullece saber que nuestras instalaciones y servicios han cumplido con sus expectativas y que ha tenido una experiencia satisfactoria en general. Nos esforzamos por ofrecer un servicio de calidad a todos nuestros huéspedes y su opinión es muy valiosa para nosotros.

Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,


abba Sants Hotel
By Benit sainz
Couple
70-79 years
Reviewed: 2 years ago (29/10/2023)
Date of experience: 10/2023

Una ciudad para recomendar

Apreciado huésped,

Muchas gracias por su reseña acerca de su experiencia en nuestro hotel abba Sants en Barcelona.

Estamos muy contentos sabiendo que tras alojarse en nuestras instalaciones sus sensaciones son magníficas y que se lleva un recuerdo muy grato de su visita a nuestro hotel, habiendo encontrado todo a su gusto y disfrutando de nuestra buena ubicación en Barcelona.

A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones nos despedimos cordialmente,


abba Sants Hotel
No Public Name
Couple
Reviewed: 2 years ago (25/10/2023)
Date of experience: 10/2023

The staff at reception were distracted by talking to other staff and answering phone calls. It did not feel welcoming. The large PC monitors on the desks should be removed.

Dear Guest,
Thanks for taking the time to comment on your visit to our hotel.

We're glad to hear that you appreciated our convenient location and found our rooms clean and comfortable. However, we apologize for the lack of attention you experienced at the reception. We strive to provide a welcoming atmosphere for our guests, and we will address this issue with our team to ensure better service in the future.

Regarding the large PC monitors on the desks, we understand your concern and will take it into consideration for future improvements. We appreciate your valuable feedback and will work on enhancing our guests' experience.

We look forward to welcoming you back on a future visit.
Best wishes,


abba Sants Hotel
By Lasse Andersson
Alone
80+ years
Reviewed: 2 years ago (20/10/2023)
Date of experience: 10/2023

very positiv, satisfying my expectations

Dear Lasse,
Thank you for such a great review.

We're thrilled to know that we met your expectations in all aspects, from our clean rooms and convenient location to our attentive service and reasonable prices. It's great to hear that you had a very positive stay with us, and we appreciate your kind words.

We look forward to welcoming you back.
Kind regards,


abba Sants Hotel
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