ABBA SANTS HOTEL hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 7,217 reviews across 7 portals
:
No Public Name
Friends
30-39 years
Reviewed: 4 years ago (25/10/2022)
Date of experience: 10/2022

The peoole in the reception were nice and 24 in a standby which helps a lot. The room was clean. A bit noisy from the construction in the nearby street. Maybe the hotel would benefit from double-glased windows which make the room more quiet.

Dear Guest,
Thank you for sharing your opinion of your recent stay.

It is rewarding to know that you received great service from our team and that you appreciated your room. We regret to hear that you were disturbed, please do not hesitate to let us know how we can help during your stay, we'll always do our best to make sure our light sleepers have a comfortable night's sleep.

We hope to welcome you back for another stay.
Best wishes,

abba Sants Hotel
By Amanda Ariss
Alone
50-59 years
Reviewed: 4 years ago (23/10/2022)
Date of experience: 10/2022

Staff are friendly and my room was clean. The decor needs a bit of updating. I was only staying for one night while changing trains on a long journey and this hotel was a good choice for that. I didn't eat in the hotel but I had a drink and snack in the bar and can recommend the patatas bravas. Breakfast doesn't start until 8am, which isn't ideal if you're travelling.

Dear Amanda,
Thank you very much for your feedback.

We are delighted that you enjoyed our prime location and appreciated your mention of our high standards.

We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment.

Moreover, we are sorry our breakfast hours didn't meet your requirements and will take this into consideration.

It would be a pleasure to welcome you again.
Best regards,

abba Sants Hotel
No Public Name
Alone
50-59 years
Reviewed: 4 years ago (23/10/2022)
Date of experience: 10/2022

Me, aportaron tranquilidad. Estancia muy agradable.

Estimado huésped,
Gracias por elegir abba Sants y por hacernos llegar su testimonio.

Es fantástico comprobar, por sus comentarios y su excelente puntuación, que su estancia en nuestras instalaciones fue agradable y que encontró todo a su gusto. Intentamos cuidar hasta el último detalle para que los huéspedes se sientan como en casa y nos alegra haberlo logrado en su caso. Su satisfacción es nuestra mayor recompensa.

Esperamos poder darle la bienvenida de nuevo en otra ocasión.

Un saludo cordial,

abba Sants Hotel
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (19/10/2022)
Date of experience: 10/2022

Buena, bien ubicado, limpio, y con buena atención.

Estimado huésped,
Gracias por elegir abba Sants y por hacernos llegar su testimonio.

Nos alegra comprobar, por sus comentarios y su excelente puntuación, que su estancia en nuestras instalaciones fue satisfactoria.

Agradecemos que haya destacado positivamente nuestra ubicación, con excelentes comunicaciones y perfecta para visitar la ciudad, así como el servicio de limpieza.

Asimismo, le damos las gracias por su buena valoración sobre la atención recibida. Nuestro equipo se esfuerza a diario por ofrecer el mejor de los servicios a quienes nos visitan y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.

Esperamos poder darle la bienvenida de nuevo en otra ocasión.

Un saludo cordial,

abba Sants Hotel
No Public Name
Business
40-49 years
Reviewed: 4 years ago (19/10/2022)
Date of experience: 10/2022

I travel a lot and was pleasantly surprised by the quality of the hotel and my room
I will come back

Dear Guest,
Thank you for positively reviewing your recent stay.

Our hotel aims to provide a truly unique experience and we are glad that we were able to exceed your expectations.

We all hope to have the pleasure of welcoming you back.
Best wishes,

abba Sants Hotel
No Public Name
Family
40-49 years
Reviewed: 4 years ago (18/10/2022)
Date of experience: 10/2022

Se escuchaba mucho Ruido de la calle

Estimado huésped,
Gracias por hacernos llegar su testimonio.

Sentimos si su estancia no estuvo a la altura de sus expectativas en lo que a tranquilidad se refiere debido al ruido procedente del exterior. Queremos recordarle que estamos a su total disposición para que, ante cualquier incidente, nos lo haga saber y le asistiremos en el momento. En caso de haberlo notificado, siempre y cuando hubiese disponibilidad, habríamos hecho lo posible por reubicarle en una estancia más acorde a sus preferencias.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Un saludo cordial,

abba Sants Hotel
By Margarida
Family
40-49 years
Reviewed: 4 years ago (17/10/2022)
Date of experience: 10/2022

Satifactory, for a 4 star hotel, Room should be better

Dear Margarida,
Thank you for taking the time to provide your feedback.

Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that, and we are always grateful for our guests' feedback which helps us improve our services.

We hope to welcome you again.
All the best,

abba Sants Hotel
No Public Name
Family
50-59 years
Reviewed: 4 years ago (14/10/2022)
Date of experience: 10/2022

Very good
Staff very friendly and helpful

Dear Guest,
Thank you for such a positive review.

We are delighted that we were once again able to meet your expectations with our high standards and quality service. We are pleased we always help start your day off on the right foot with our tasty breakfast.

We look forward to welcoming you back.
Best wishes,

abba Sants Hotel
No Public Name
Family
40-49 years
Reviewed: 4 years ago (14/10/2022)
Date of experience: 10/2022

Haitaciones agradables y comodas

Estimado huésped,
Gracias por elegir abba Sants y por hacernos llegar su testimonio.

Nos alegra comprobar que su estancia en nuestras instalaciones ha sido, en líneas generales, satisfactoria. Trabajamos a diario por ofrecer el mejor de los servicios a quienes nos visitan y nos alegra que así lo haya percibido.

Por otra parte, agradecemos que haya destacado positivamente nuestras amplias y cómodas habitaciones. Garantizar el confort de quienes nos visitan es una de nuestras principales prioridades.

Esperamos tener la oportunidad de volver a darle la bienvenida muy pronto.

Un saludo cordial,

abba Sants Hotel
No Public Name
Family
40-49 years
Reviewed: 4 years ago (13/10/2022)
Date of experience: 10/2022

Short trip to Barcelona

Dear Guest,
Thank you so much for this positive review.

It is a pleasure to know that you had a pleasant stay.

It would be a pleasure to have you return.
Kind regards,

abba Sants Hotel
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