Air in Berlin Hotel hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,393 reviews
:
No Public Name
Business
30-39 years
Reviewed: 9 years ago (07/06/2017)
Date of experience: 06/2017

Good hotel

Dear Guest,

thank you for your rating.
By Tenhagen
Business
50-59 years
Reviewed: 9 years ago (05/06/2017)
Date of experience: 02/2016

Alles OK!

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (01/06/2017)
Date of experience: 05/2017

Gut, aber das Frühstück darf besser sein.

Sehr geehrter Herr Verdonk,

unser Frühstück wird immer gerne gelobt.. leider wissen wir nicht, was Sie zu Hause zu sich nehmen, aber wir können leider nicht auf jeden Wunsch eingehen, das können noch nicht einmal fünf sterne Hotels.
Wir geben uns aber mühe für die Zukunft.
By Gary Boyer
Leisure travelers
60-69 years
Reviewed: 9 years ago (30/05/2017)
Date of experience: 05/2017

Acceptable, clean, older facility in need of some upgrading. My personal rating is downgraded for lack of full service restaurant, having to go outside to access the elevator, lack of direct access to hotel from parking area, need to use opener for parking gate for both entrance and exit from parking area (Receptionist did not inform me of exit requirement even when it was obvious that I had come by car. I was forced to return to the front desk a second time to obtain the remote control. In my opinion this was done intentionally.), lack of lighting in bathroom, and no way to circulate air in the room other than by opening the doors to the balcony - which did not help too much. Assuming that all the rooms would be of similar accommodation style, I would not bring my wife to stay with me at this hotel. This hotel is fine for a single person who is not particular about what amenities are available.

Dear Mr. Boyer
We are appalled at your rating. If you had looked into your reservation at the time of booking, then you would have seen, we are a Garni hotel!
This means only breakfast. Besides, we are a three star house not four stars, a restaurant is not required. What problem do you have to run exactly 3 meters to the elevator?
The parking is a special service you can find in the middle of the city in no hotel.
There is also only a path in the backyard of 20-30 meters. No, there is no direct access, because just in the backyard !!
Furthermore, you have booked a superior single room. You had a superior double at the single room rate and with a balcony.
Unfortunately, you did not tell us when you arrived, so we would have a 5 star hotel for about 4-500 euro for the cup play reserved. This service is also free of charge.

A.Schernau
No Public Name
Business
20-29 years
Reviewed: 9 years ago (30/05/2017)
Date of experience: 05/2017

Ich war im Großen und Ganzen sehr zufrieden

Sehr geehrter Gast,

das freut uns und wir hoffen, Sie werden uns wieder besuchen.

A.Schernau
By Lombard
Business
50-59 years
Reviewed: 9 years ago (29/05/2017)
Date of experience: 05/2017

Très bien

Thank you and have a nice day.
A.Schernau
No Public Name
Business
50-59 years
Reviewed: 9 years ago (27/05/2017)
Date of experience: 05/2017

within avarage

Dear Guest,

The next time we are more than just average you had a double for single use for a special rate in a single and may be you order the next time a superior room??

A.Schernau
No Public Name
Business
40-49 years
Reviewed: 9 years ago (25/05/2017)
Date of experience: 05/2017

Preiswert und sauber

Sehr geehrter Gast,

ganz lieben Dank für die nette Bewertung, wir hoffen, Sie werden uns bald wieder besuchen.

A.Schernau
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (24/05/2017)
Date of experience: 05/2017

sauber

Liebe Frau Lipinger,

herzlichen Dank für die Bewertung,

wir hoffen, Sie werden das nächste Mal noch zufriedener sein.

A.Schernau
No Public Name
Business
50-59 years
Reviewed: 9 years ago (24/05/2017)
Date of experience: 05/2017

sehr angenehm

Lieber Gast,

na das hören wir doch gerne, da wir uns immer so viel Mühe geben.
Ganz lieben Dank.

A.Schernau
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