Air in Berlin Hotel hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,418 reviews
:
No Public Name
Business
30-39 years
Reviewed: 10 years ago (19/09/2016)
Date of experience: 09/2016

Insgesamt sehr empfehlenswert für Leute, die gern abends noch vor die Tür gehen und gemütliches Frühstück mögen.

By Johannes Bollmann
Business
50-59 years
Reviewed: 10 years ago (19/09/2016)
Date of experience: 09/2016

Sehr freundlicher und hilfsbereiter Empfang. Ich würde bei Bedarf sicherlich wiederkommen.

No Public Name
Leisure travelers
30-39 years
Reviewed: 10 years ago (19/09/2016)
Date of experience: 09/2016

Great place with super good location. The room didnt have any air-condition though, which made it to a sweaty stay. I might come back, but maybe not in summer.

By Wolf B. Hamburg
Leisure travelers
50-59 years
Reviewed: 10 years ago (18/09/2016)
Date of experience: 09/2016

Werde mit Sicherheit für Ostern '17 wieder bei Ihnen buchen!!!

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (18/09/2016)
Date of experience: 09/2016

Nur mäßig guter und durchaus, bei gehörigem Nachdenken der Hotelleitung, steigerbare Service-Qualität

No Public Name
Business
40-49 years
Reviewed: 10 years ago (17/09/2016)
Date of experience: 09/2016

Freundlicher Empfang, zweckmäßige, saubere Zimmer, modernes Bad, ein grundsolide Unterkunft nahe Gedächniskirche. Abgeschlossener Parkplatz, sogar mit Carports. Angemessener Preis.

Sehr geehrter Gast,

vielen Dank für Ihre Bewertung. Wir freuen uns immer über Lob und Kritik. Es freut uns, dass es Ihnen bei uns gefallen hat. Gerne versuchen wir, die angesprochene Kritik umzusetzen. Vielen Dank.
Freundliche Grüße
Ihr Hotel Air in Berlin
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (13/09/2016)
Date of experience: 09/2016

I travel to Berlin two or three times per year and I always stay in your hotel because the location suits me and the bathrooms are clean (something that I cannot say about the walls, they are really dirty). But last Friday I had to wait two hours until the room I booked three weeks ago was available to check in (it was not clean by 12.15 when I arrived), and it was not just me. I can understand that because it can happen but what I cannot understand is the way the receptionist manage the situation. Before me were to customers waiting and after me arrived more and the receptionist kept her attention on the computer where she was working or solving something (it does not matter) and nobody asked us if we needed something or if we could wait because there was a problem or something to solve, nothing, she never communicated with us. That was the worst experience I have ever had as a client. I would like my comments were taken to improve the service and not as a negative critic because as I said, I stayed many times before in the hotel and I was satisfied. Thank you.

By Pavlos Zambas
Business
40-49 years
Reviewed: 10 years ago (13/09/2016)
Date of experience: 09/2016

Nice small hotel, conveniently located in the City center with an easy access to the shops, restaurants and metro.

Dear Guest,

thank you very much for evaluating us. We are very happy that you enjoyed your stay in our hotel. We would really like to welcome you back.
Best regards
Your Hotel Air In Berlin
No Public Name
Business
30-39 years
Reviewed: 10 years ago (12/09/2016)
Date of experience: 09/2016

Schönes günstiges Hotel in guter Lage

Sehr geehrter Gast,

vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und freuen uns auf einen weiteren Besuch von Ihnen in unserem Haus.
Freundliche Grüße

Ihr Hotel Air in Berlin
No Public Name
Business
20-29 years
Reviewed: 10 years ago (11/09/2016)
Date of experience: 09/2016

Super Lage, sehr zentral und trotzdem ruhig, sehr gutes Preis Leistungs Verhältnis.

Sehr geehrter Gast,

wir bedanken uns recht herzlich für die wundervolle Bewertung und wünschen Ihnen alles Gute. Wir freuen uns, wenn Sie uns bald wieder bei Ihrem nächsten Besuch berücksichtigen würden.

herzlichst
A.Schernau
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