Air in Berlin Hotel hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,279 reviews
:
By Ruth und Reinhold Müller
Couple
60-69 years
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Wir waren schon mehrmals im Hotel und immer zufrieden. Diesesmal war das Zimmer zur Straße hin und wegen der Hitze am Wochenende bei geöffnetem Fenster relativ laut.

Lieber Ruth und Reinhold Müller,

vielen Dank für Ihre Treue und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es freut uns zu hören, dass Sie mit Ihren bisherigen Aufenthalten in unserem Hotel immer zufrieden waren. Wir entschuldigen uns jedoch für die Lärmbelästigung, bei Ihrem letzten Besuch verursacht wurde. Wir bemühen uns, allen unseren Gästen einen komfortablen und ruhigen Aufenthalt zu bieten und werden weiterhin daran arbeiten, unseren Service zu verbessern. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.
No Public Name
Family
60-69 years
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Abgesehen von der großen Hitze im Zimmer war alles ok

No Public Name
Couple
40-49 years
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

Super
Rustikal , alter Hotel schick
Sehr schöner Hof !!!

By Adele
Family
40-49 years
Reviewed: 2 years ago (28/07/2024)
Date of experience: 07/2024

Very welcoming. Friendly staff. Beautiful beer garden. WiFi is very good.
No kettle in the room but luckily we took our own.
Very nice Buffett breakfast. We were also very great full that we could leave our bags with them after check out as our flight home was later in the evening.

By Peter Rode
Business
60-69 years
Reviewed: 2 years ago (24/07/2024)
Date of experience: 07/2024

Top Lage, netter Service.

By Olivier
Family
50-59 years
Reviewed: 2 years ago (24/07/2024)
Date of experience: 07/2024

Een fijn hotel, zonder te veel poespas, perfect voor ons verblijf in Berlijn. Onze familikamer was ruim en netjes. Het personeel was vriendelijk en behulpzaam. Het was een aangenaam verblijf.

By Caroline
Family
50-59 years
Reviewed: 2 years ago (20/07/2024)
Date of experience: 07/2024

Very satisfied

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (20/07/2024)
Date of experience: 07/2024

Gut und sauber

No Public Name
Alone
50-59 years
Reviewed: 2 years ago (19/07/2024)
Date of experience: 07/2024

There was no air conditioning, but it didn't kill me and sleeping was very comfortable because I had a fan and two windows which fully opened. It's difficult to sleep in air-conditioned hotels because they DON'T have fans. Being able to open the windows made all the difference in the world and nighttime temperatures (in July) were very pleasant.
However, it should be advertised. I would have stayed there anyway. I love the old-fashioned feel of the building and rooms, and the staff was very friendly. The bed was so much better than my own.

I disliked being charged for the full bill upon check-in. I ended up paying for breakfast on my final day without being there to eat it. I was refused a refund even when the error was brought to the desk attendants attention two days before. The breakfasts I did eat were outstanding. Checking out early (not that I needed to) wasn't allowed. That should be advertised too.

By PK
Couple
60-69 years
Reviewed: 2 years ago (19/07/2024)
Date of experience: 07/2024

Gute familiäre Atmosphäre, freundliches und hilfsbereites Personal und sehr gute zentrale Lage.

Back to Top CERTIFICATE what's this?