Our Customer Satisfaction Index
86%

"Excellent"

Based on 3,832 reviews across 13 portals
:
By Anonymous
Leisure travelers
60-69 years
Reviewed: 6 weeks ago (07/05/2018)
Date of experience: 05/2018

Ansprechendes Haus, Mitarbeiter sehr engagiert

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure travelers
50-59 years
Reviewed: 6 weeks ago (07/05/2018)
Date of experience: 04/2018

cool, sehr schönes Hotel

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
By Böning
Leisure travelers
50-59 years
Reviewed: 6 weeks ago (06/05/2018)
Date of experience: 04/2018

Das Hotel hat eine schöne Lage . Sehr ordentlich . Aber eins ist nicht so schön ,die Lage des Restorant alle Hotelgäste laufen durch den Sitzbereich .

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





4 / 5.0
Value for money





5 / 5.0
Breakfast





4 / 5.0
Restaurant





3 / 5.0
By Claus N.
Leisure travelers
40-49 years
Reviewed: 6 weeks ago (04/05/2018)
Date of experience: 04/2018

Super værelse og service Kunne checke ind 6 timer før uden extra betaling og det kalder jeg god kundeservice :) Alle personale hilste når at man mødte dem Man føler sig virkelig velkommen på hotellet Stor ros herfra :)

Room





5 / 5.0
Location





3 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
By Anonymous
Leisure travelers
50-59 years
Reviewed: 7 weeks ago (03/05/2018)
Date of experience: 04/2018

Excellent - would stay again and recommend to others.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Restaurant





5 / 5.0
By Alina
Leisure travelers
30-39 years
Reviewed: 7 weeks ago (03/05/2018)
Date of experience: 05/2018

We really enjoyed our stay in Hamburg and the accommodation in this hotel: very satisfied about the room condition: clean, good position, with a great view, very well decorated.

Room





5 / 5.0

Great room, always clean, great view beyond the big white window, I enjoyed a lot.

Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





4 / 5.0
By Siegenthaler T.
Leisure travelers
40-49 years
Reviewed: 7 weeks ago (03/05/2018)
Date of experience: 05/2018

Ein sehr sauberes und schönes Hotel ausserhalb, aber mit den ÖV gut erreichbar. Ruhige und erholsame Lage. Sehr zu empfehlen.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Staff friendliness





5 / 5.0
Value for money





5 / 5.0
Breakfast





5 / 5.0
By Bernd K.
Leisure travelers
50-59 years
Reviewed: 7 weeks ago (02/05/2018)
Date of experience: 04/2018

An der Zimmerdecke hingen zwei plattgedrückte Mücken.In der Gardine eine große tote Spinne.Das die meisten Gäste durch den Speisesaal müssen um zum Zimmer zu gelangen ist auch Suboptimal. Sonst war alles guter Standard.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
By Anonymous
Leisure travelers
40-49 years
Reviewed: 7 weeks ago (01/05/2018)
Date of experience: 04/2018

Recht teuer für die Lage und die Art des Hotels

Room





3 / 5.0
Location





2 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





1 / 5.0
Value for money





1 / 5.0
Breakfast





4 / 5.0
By Schmidt
Leisure travelers
40-49 years
Reviewed: 7 weeks ago (01/05/2018)
Date of experience: 04/2018

Wir hatten eine angenehme Zeit und werden bestimmt wieder bei Ihnen wohnen wenn wir mal wieder in Hamburg sind.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Staff friendliness





4 / 5.0
Value for money





4 / 5.0
Breakfast





4 / 5.0
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