Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 3,956 reviews across 2 portals
:
No Public Name
Reviewed: 6 months ago (09/04/2026)
Date of experience: 04/2026

Første indtryk med receptionisten ved ankomst var fint.

Jeg bestilte værelset for et halvt år siden og holdt fast ved bestillingen i al den tid. At vi så bliver spist af med et ringe værelse, er jeg skuffet over.

Thank you for sharing your feedback. We are pleased to hear that your first impression at arrival and your interaction with our receptionist was positive.

At the same time, we regret that the room did not fully meet your expectations, especially after planning your stay well in advance. Your comments are important to us and will be taken into consideration as we continue to review our room allocation and overall guest experience.

We hope to have the opportunity to welcome you again in the future.

Kind regards,
Balázs Kertész
Front Office Manager
By satzinger
Reviewed: 6 months ago (09/04/2026)
Date of experience: 04/2026

okay

Dear Guest! Thank you for choosing our hotel and sharing your honest feedback about your stay. Best Regards, Balázs Kertész, Front Office Manager
No Public Name
Reviewed: 6 months ago (08/04/2026)
Date of experience: 03/2026

Muy buena

Dear Guest! We would like to thank you for reviewing our services. Kind Regards, Balázs Kertész, Front Office Manager
No Public Name
Reviewed: 6 months ago (08/04/2026)
Date of experience: 04/2026

Guest has not commented on review

By Simon Nelms
Reviewed: 6 months ago (07/04/2026)
Date of experience: 04/2026

Excellent

Dear Simon! Thank you very much for reviewing our services. Best Regards, Balázs Kertész, Front Office Manager
By REAUD
Reviewed: 6 months ago (06/04/2026)
Date of experience: 03/2026

Satisfaisant

Dear Guest! Thank you for reviewing our services. Kind Regards, Balázs Kertész, Front Office Manager
No Public Name
Reviewed: 6 months ago (06/04/2026)
Date of experience: 04/2026

Mon expérience était agréable ! Vos réceptionnistes sont très accueillants et souriants ! C’est un plaisir de discuter avec eux ! La chambre était très propre et j’étais même étonné de voir que le ménage était fait tous les jours, je vous en remercie pour ça ! Votre hôtel dispose d’un emplacement idéal pour visiter le centre ville.

Cependant, ce n’est pas une critique mais un conseil, ma chambre se situant au rez de chaussé était propice à tout entendre (les gens qui arrivaient tard à la réception, l’ascenseur qui était utilisé ou encore le bruit des passants de la ruelle). De ce fait, mon sommeil fut quelques fois perturbé. Ce qui est regrettable alors que je passais un agréable moment dans vos lieux. C’est pourquoi, je ne veux pas émettre de critique mais un conseil à propos de cette chambre

Je vous remercie encore une fois de votre service impeccable

Dear Guest! Thank you for sharing your thoughtful feedback. We are delighted to know that you enjoyed your stay. Thank you again for your kind words about our service. Best Regards, Balázs Kertész, Front Office Manager
No Public Name
Reviewed: 6 months ago (05/04/2026)
Date of experience: 04/2026

Staff was extremely helpful and both I and my mum had a great time. Cleanliness level very high. If I can add a recommendation, please add a tea kettle into the rooms and 2 chairs for twin rooms (small kettle is ok, preferred when no plastic).

Dear Guest! Thank you very much for your kind feedback. We are delighted to hear that both you and your mother enjoyed your stay, and it is wonderful to know that our team’s helpfulness and the cleanliness of the hotel contributed to your positive experience. We also appreciate your suggestions regarding in-room amenities such as a tea kettle and additional seating in twin rooms. Your comments are valuable to us as we strive to continuously enhance the comfort of our guests.
Thank you once again for sharing your thoughts, and we hope to welcome you back in the future. Kind Regards, Balázs Kertész, Front Office Manager
By Jörg
Reviewed: 6 months ago (05/04/2026)
Date of experience: 04/2026

Guest has not commented on review

By Joel Cristiano
Reviewed: 6 months ago (05/04/2026)
Date of experience: 04/2026

Experiência muito positiva, senti me super seguro em a porta ter um cartão para entrar, o hotel tinha óptimo isolamento e estava situado numa zona espetacular para quem quer fazer turismo, colaboradores simpáticos e ambiente impecável do hotel.

Dear Guest! Thank you so much for your wonderful review. We are delighted to hear that you felt comfortable during your stay, and that you appreciated the soundproofing, cleanliness, and our central location. It is especially rewarding to know that our team’s friendliness and the overall atmosphere of the hotel helped make your experience such a positive one.
We truly appreciate your kind words and hope to have the pleasure of welcoming you back again very soon. Best regards, Balázs Kertész, Front Office Manager
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