Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 4,143 reviews across 3 portals
:
No Public Name
Reviewed: 4 weeks ago (13/04/2026)
Date of experience: 04/2026

Excelente ubicación y servicio perfecto

By Lauren
Reviewed: 5 weeks ago (11/04/2026)
Date of experience: 04/2026

The location was very good. The man at tye desk was helpful. But the smell really made the experience bad. Also it felt like a 2 star hotel. Everything in the room/ bathroom was so basic

Dear Lauren,

Thank you for sharing your feedback. We are pleased to hear that you appreciated our location and found our colleague at the reception helpful.

At the same time, we regret that the smell in the room affected your overall experience. This is certainly not the impression we aim to provide, and your comment will be reviewed carefully. We also take note of your remarks regarding the room and bathroom amenities, as guest comfort remains a key priority for us.

We appreciate your feedback, as it helps us identify areas for improvement.

Kind regards,
Balázs Kertész
Front Office Manager
No Public Name
Reviewed: 5 weeks ago (09/04/2026)
Date of experience: 04/2026

Første indtryk med receptionisten ved ankomst var fint.

Jeg bestilte værelset for et halvt år siden og holdt fast ved bestillingen i al den tid. At vi så bliver spist af med et ringe værelse, er jeg skuffet over.

Thank you for sharing your feedback. We are pleased to hear that your first impression at arrival and your interaction with our receptionist was positive.

At the same time, we regret that the room did not fully meet your expectations, especially after planning your stay well in advance. Your comments are important to us and will be taken into consideration as we continue to review our room allocation and overall guest experience.

We hope to have the opportunity to welcome you again in the future.

Kind regards,
Balázs Kertész
Front Office Manager
By satzinger
Reviewed: 5 weeks ago (09/04/2026)
Date of experience: 04/2026

okay

No Public Name
Reviewed: 5 weeks ago (08/04/2026)
Date of experience: 03/2026

Muy buena

No Public Name
Reviewed: 5 weeks ago (08/04/2026)
Date of experience: 04/2026

Guest has not commented on review

By Simon Nelms
Reviewed: 5 weeks ago (07/04/2026)
Date of experience: 04/2026

Excellent

By REAUD
Reviewed: 5 weeks ago (06/04/2026)
Date of experience: 03/2026

Satisfaisant

No Public Name
Reviewed: 5 weeks ago (06/04/2026)
Date of experience: 04/2026

Mon expérience était agréable ! Vos réceptionnistes sont très accueillants et souriants ! C’est un plaisir de discuter avec eux ! La chambre était très propre et j’étais même étonné de voir que le ménage était fait tous les jours, je vous en remercie pour ça ! Votre hôtel dispose d’un emplacement idéal pour visiter le centre ville.

Cependant, ce n’est pas une critique mais un conseil, ma chambre se situant au rez de chaussé était propice à tout entendre (les gens qui arrivaient tard à la réception, l’ascenseur qui était utilisé ou encore le bruit des passants de la ruelle). De ce fait, mon sommeil fut quelques fois perturbé. Ce qui est regrettable alors que je passais un agréable moment dans vos lieux. C’est pourquoi, je ne veux pas émettre de critique mais un conseil à propos de cette chambre

Je vous remercie encore une fois de votre service impeccable

No Public Name
Reviewed: 6 weeks ago (05/04/2026)
Date of experience: 04/2026

Staff was extremely helpful and both I and my mum had a great time. Cleanliness level very high. If I can add a recommendation, please add a tea kettle into the rooms and 2 chairs for twin rooms (small kettle is ok, preferred when no plastic).

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