Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,005 reviews across 3 portals
:
No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Prima locatie midden in het centrum.
Wij hebben dit hotel gekozen door een eerste goede ervaring. Maar nu zouden wij hier geen reservering meer doen.

Dear Guest, Thank you for taking the time to share your feedback. While we're glad you appreciated our central location, we’re sorry to hear that your recent stay didn’t meet your expectations as your first visit did. Your comments are important to us, and we’ll use them to improve our services. We hope to have the opportunity to welcome you back in the future for a better experience. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Dudi
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Charles Goldsmith
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Wonderful

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
By Anastasia
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

Hotel hat eine gute Lage, aber leider wird auf der Seite gelogen! Wir suchen stets nach pet friendly hotels mit Parkplatz, zwei Merkmale die beide beim Hotel angegeben werden! Parkplatz ist leider gelogen, denn sie arbeiten einfach mit einem entfernten Parkhaus zusammen dass 25€ am Tag kostet und zudem nur 2m hoch ist, somit für jeeps ungeeignet. PET friendly ist nur gemeint (was aber nirgends steht) dass klitzekleine Hunde willkommen sind! Ab der Größe golden Retriever werden sie panisch, unfreundlich und verbieten einem schreiend den Gang zum Frühstück das man bezahlt hat.

Das Zimmer hat zudem wahnsinnig nach Abwasser gerochen und ist sehr hell hörig somit hört man alles in den Gängen wie auch von der Touristen Fußgänger Zone!

Dear Guest, We sincerely apologize for your recent experience and the issues you encountered. It is not true, that the hotel is not pet-friendly, the pets are only not allowed in the breakfast area. We are sorry that you found the price of the nearby parking garage too much, we always say it in advance so you can decide if you want to use it or not. Your comments are important to us, and we will address the mentioned issues to ensure better service in the future. We hope to welcome you back in the future and provide a more satisfactory experience. Best regards, Szabolcs Péli, Hotel Manager
By Sayovitz
Reviewed: 2 years ago (03/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (03/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Marion
Reviewed: 2 years ago (02/08/2024)
Date of experience: 07/2024

Die Lage des Hotels und Tiefgarage ist optimal, Preis-Leistung ausgewogen, Zimmer sehr sauber. Tolles Hotel für einen Städtetrip!

Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you found our location and underground parking ideal, and that you appreciated the cleanliness of our rooms. It's great to know that our hotel provided good value for your city trip. We hope to welcome you back on your next visit! Best regards, Szabolcs Péli, Hotel Manager
By Danit kritsmer cohen
Reviewed: 2 years ago (02/08/2024)
Date of experience: 07/2024

Great

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

Amazing

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
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