Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,239 reviews across 3 portals
:
By P T Butler
Reviewed: 2 years ago (14/08/2024)
Date of experience: 08/2024

Initially I was put into one of the small internal rooms. These are very small and didnt have a proper window. I asked if they could move me and said I was happy to pay for an upgrade to a double room. As it turned out there was 1 bigger single room close to reception and it had a window. I moved to this room and while it was smallish it was adequate, and the bathroom was nice and spacious. I could not get the coffee machine to work but that was not a big problem.

Dear Guest, Thank you for sharing your experience with us. I'm glad we were able to accommodate your request and find a more suitable room for your stay. It's great to hear that you found the new room adequate with a spacious bathroom. I apologize for any inconvenience with the coffee machine and appreciate your understanding. Should you visit us again, please don't hesitate to let us know if you need any assistance, and we'll be happy to help. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (14/08/2024)
Date of experience: 08/2024

Exceptional !! Everything was great, much better than expected!

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
By Barry Burgess
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

A superb and smooth process from checking in to checking out,all the staff were friendly and helpful. Reception staff an invaluable asset ,so much assistance and knowledge.

Dear Guest, Thank you for your wonderful review! We're thrilled to hear that your experience from check-in to check-out was smooth and that our staff, especially the reception team, made a positive impact on your stay. Your kind words mean a lot to us, and we’re glad our team's assistance and knowledge enhanced your experience. We look forward to welcoming you back on your next visit! Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (10/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (10/08/2024)
Date of experience: 08/2024

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Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Andreas Bötel
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Nettes Hotel sehr gute Lage, keine eigenen Parkplätze, Umgebung teuer.

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Prima locatie midden in het centrum.
Wij hebben dit hotel gekozen door een eerste goede ervaring. Maar nu zouden wij hier geen reservering meer doen.

Dear Guest, Thank you for taking the time to share your feedback. While we're glad you appreciated our central location, we’re sorry to hear that your recent stay didn’t meet your expectations as your first visit did. Your comments are important to us, and we’ll use them to improve our services. We hope to have the opportunity to welcome you back in the future for a better experience. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

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