Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 4,149 reviews across 3 portals
:
No Public Name
Reviewed: 2 years ago (01/04/2024)
Date of experience: 03/2024

Great service--good location--comfortable room--good value for money.

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
By Christof
Reviewed: 2 years ago (01/04/2024)
Date of experience: 03/2024

Hervorragende Lage, freundlicher Service, tipptopp sauber, moderne Einrichtung, gutes WLAN: Was will man mehr?

Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our excellent location, friendly service, cleanliness, modern furnishings, and reliable WiFi. Guest satisfaction is our top priority, and we're delighted to have met your expectations. We hope to welcome you back again soon! Best regards, Szabolcs Péli, Hotel Manager
By Glauco
Reviewed: 2 years ago (27/03/2024)
Date of experience: 03/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (27/03/2024)
Date of experience: 03/2024

Mooi schoon modern hotel.

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (24/03/2024)
Date of experience: 03/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (22/03/2024)
Date of experience: 03/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (20/03/2024)
Date of experience: 03/2024

Overall satisfied with hotel. Good location, clean and modern hotel. Room was smaller than expected, but biggest issue was the shower (shower curtain and floor design) - difficult to avoid flooding.

Dear Guest, Thank you for your feedback. We're glad to hear that you found our hotel clean, modern, and well-located. We apologize for the inconvenience you experienced with the shower. Your comments regarding the shower design have been duly noted, and we will take them into consideration for future improvements. We appreciate your patronage and hope to welcome you back for an even better experience in the future. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (17/03/2024)
Date of experience: 03/2024

I liked almost everything of the hotel except for:
1. the room was very clean at our arrival but the floor was never cleaned during our stay. A wad of dust near the refrigerator kept us company for four days
2. At the checkout we asked for a taxi but the reception clerk, instead of a yellow taxi, called a black car making us spend more money.

Dear Guest, Thank you for sharing your feedback. We apologize for the oversight in room cleanliness during your stay. Your comments have been noted, and we will take steps to ensure such issues are addressed promptly in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for a better experience. Best regards, Szabolcs Péli, Hotel Manager
By Tom
Reviewed: 2 years ago (14/03/2024)
Date of experience: 03/2024

Guest has not commented on review

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