Alta Moda Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 4,154 reviews across 3 portals
:
No Public Name
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Buono

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
By Ragnar A. Andersen
Reviewed: 2 years ago (08/12/2023)
Date of experience: 12/2023

Utmerket hotell. topp renslighet, fantastisk frokost, svært vennlig og serviceinnstilt personale. Dette var over våre forventninger

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (07/12/2023)
Date of experience: 12/2023

Ottimo soggiorno

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
By Claudia
Reviewed: 2 years ago (04/12/2023)
Date of experience: 12/2023

Correcta, ni mas ni menos

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (04/12/2023)
Date of experience: 12/2023

En general muy satisfactoria, a excepción del primer día que no se realizó limpieza de la habitación y tuvimos que solicitar toallas de ducha limpias en recepción. Ambos problemas se solventaron
Ya que la limpieza se realiza muy avanzada la mañana, sería de agradecer que el chekout se pudiera hacer entre 1 o 2 horas más tarde.
La botella de agua (sabiendo que es de cortesía y no es obligación) no se repuso todos los días.

Dear Guest, Thank you for taking the time to share your experience. We're glad to hear that, overall, you found your stay satisfactory.We apologize for the inconvenience you faced on the first day with the room not being cleaned and the need to request shower towels. It's great to know that our team promptly addressed and resolved these issues.We appreciate your feedback regarding the checkout time and the replenishment of the complimentary water. We'll certainly take this into consideration as we continually strive to enhance our services.We look forward to the possibility of hosting you again and providing an even better experience. Best regards, Szabolcs Péli, Hotel Manager
No Public Name
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Ottima posizione- struttura nuova e pulita

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
By Donna
Reviewed: 2 years ago (03/12/2023)
Date of experience: 12/2023

Amazing, very comfortable stay in a fabulous location

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
By Ruth Grant
Reviewed: 2 years ago (01/12/2023)
Date of experience: 11/2023

Disappointing , Gerta the receptionist on our first evening was wonderful as were all of the staff.

Dear Guest, Thank you for your feedback, and we appreciate your kind words about our staff.
We're sorry to hear that your experience was disappointing. We are committed to improving our services and ensuring the satisfaction of our guests.We hope to have the opportunity to welcome you again and provide an improved experience. Best regards, Szabolcs Péli, Hotel Manager
By Monika Rosinová
Reviewed: 2 years ago (30/11/2023)
Date of experience: 11/2023

Všetko bolo v najlepšom poriadku jediné čo by som vytkla bolo , že upratovacia služba sa každý deň nahlas rozprávala a smiala na chodbe čo nás dosť rušilo pri odpočinku.

Dear Guest, Thank you for choosing our hotel for your stay and sharing your review about us. Best regards, Szabolcs Péli, Hotel Manager
By Robert Eastwood
Reviewed: 2 years ago (29/11/2023)
Date of experience: 11/2023

Lovely clean hotel in a great location, polite staff and good service.

Dear Guest, Thank you for staying with us and leaving your feedback about our hotel. Best regards, Szabolcs Péli, Hotel Manager
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