By Yakov Karton
Family
60-69 years
Reviewed:
3 months ago
(21/06/2026)
Date of experience:
06/2026
No Public Name
Alone
50-59 years
Reviewed:
3 months ago
(18/06/2026)
Date of experience:
06/2026
By Henkel Ute u. Rene
Couple
50-59 years
Reviewed:
3 months ago
(18/06/2026)
Date of experience:
06/2026
By Oswald
Couple
60-69 years
Reviewed:
3 months ago
(17/06/2026)
Date of experience:
06/2026
By Silke Overberg
Couple
50-59 years
Reviewed:
3 months ago
(17/06/2026)
Date of experience:
06/2026
By Steinlechner Josefa
Couple
60-69 years
Reviewed:
3 months ago
(16/06/2026)
Date of experience:
06/2026
No Public Name
Couple
60-69 years
Reviewed:
3 months ago
(16/06/2026)
Date of experience:
06/2026
By Elisabeth König
Couple
70-79 years
Reviewed:
3 months ago
(15/06/2026)
Date of experience:
06/2026
No Public Name
Couple
60-69 years
Reviewed:
3 months ago
(15/06/2026)
Date of experience:
06/2026
No Public Name
Couple
60-69 years
Reviewed:
3 months ago
(14/06/2026)
Date of experience:
06/2026
This is my third stay at your hotel, and not my first in Bad Reichenhall. For my family, this is the best vacation option in your city.
For some reason, my family and I initially got a small room overlooking the restaurant courtyard.
Then, after a separate request, we were upgraded to room 301, where we always stay. Thanks to the reception staff.
The rooms are very poorly cleaned; the floors aren't vacuumed, the bathroom is spotty, and once after cleaning, we didn't find any hand soap.
Someone in the next room was smoking on the balcony, and all the smoke wafted into our room.
The pool towels ran out in the evening.
But overall, the stay was acceptable for my family.
Thank you so much for choosing our hotel again and for sharing your impressions in such detail.
We are delighted to learn that our hotel has become your family's preferred choice in Bad Reichenhall. We especially appreciate your positive feedback regarding our reception team, who ensured you were able to stay in your favorite room as usual.
At the same time, we regret that you experienced justified disappointments regarding the cleanliness of your room and the lack of hand soap. We take your comments very seriously, as guest satisfaction and, in particular, maintaining high cleaning standards are our top priorities. We are also sorry for your experience with the cigarette smoke and the missing pool towels in the evening – both of these issues fall short of our expectations for a successful and pleasant stay.
Thank you for your openness and constructive feedback, which will help us to further improve our service in the future. It is good to read that, despite these inconveniences, you and your family were still able to enjoy a satisfactory stay with us overall.
We are pleased to hear that, despite these minor inconveniences, you and your family were able to have a generally enjoyable time with us.
... Warm greetings from Bad Reichenhall!
Your host
Matthias Dittmeier
and the team at the AMBER HOTEL BAVARIA