Aparthotel Am Schloss hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 3,114 reviews
:
By Jan
Leisure travelers
70-79 years
Reviewed: 9 years ago (11/05/2016)
Date of experience: 05/2016

We found the hotel and the room excellent (well equipped to prepare food himsrelf...). For those willing to have breakfast - it is served a distance away in a small overcrowded place.

Dear guest,

First of all, thank you very much for the time you have taken to evaluate the Aparthotel Am Schloss. We are deeply grateful about your 90% consent - thank you very much for rating us that way!

In distinction to a "normal" Hotel, Aparthotels / serviced apartments / boarding houses usually do not offer breakfast. In this respect, we are sorry that we could not fully meet your expectations. And obviously you were not pleased with the breakfast. we will discuss on that with our partner.

Nevertheless, we would be pleased to welcoming you soon again.

Kind regards,
Axel Ziegler
Resident Manager
Aparthotels An der Frauenkirche, Dresden
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (11/05/2016)
Date of experience: 05/2016

Very pleasant, we would return anytime and would not hesitate to recommend this hotel to our friends. We were celebrating my 50th birthday with this trip and found a bottle of bubbly in the room - thank you! In the center of Dresden there is always construction to be expected; this however did not bother us at all because our stay was mostly during the weekend and on Monday the construction noise did not start until 8 am. Even then it was not noisy. In this hotel we managed to have a good night's sleep, in many others on our trip (5* hotels) unfortunately not.

Dear guest,

Thank you very much for your so positive review and the time you have taken to work on it. We are very pleased that overall you were satisfied with our services.

Obviously you were not pleased with the breakfast. We will go into this matter and will provide the given information to our partner. We are sorry for any inconvenience.

We would very much appreciate to see you soon next time you will be around.

Kind regards,
Axel Ziegler
Resident Manager
Aparthotels An der Frauenkirche, Dresden
By José.
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/05/2016)
Date of experience: 05/2016

Good experiencie during our visit in Dresde.

Dear guest,

First of all, thank you very much for this great evaluation of the Aparthotel Am Schloss. We are very pleased that we could make your stay with us that comfortable.

Unfortunately, there seems to have been a deficiency in cleanliness. We apologize for any inconvenience! Some more details would be helpful, so please contact me again if you want to.

We will be happy to welcome you again someday.

Kind regards,
Axel Ziegler
Resident Manager
Aparthotels An der Frauenkirche, Dresden
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (10/05/2016)
Date of experience: 05/2016

Gepflegt, freundliches Personal, optimale Lage, zentral aber ruhig,

By Schulte
Leisure travelers
50-59 years
Reviewed: 9 years ago (10/05/2016)
Date of experience: 05/2016

Sehr gut ausgestattet und modern Zimmer

Sehr geehrter Gast,

herzlichen Dank, dass Sie sich für die Bewertung unseres Hauses Zeit genommen haben. Es freut uns, dass Sie insgesamt einen sehr positiven Eindruck hatten und Ihr Aufenthalt bei uns offensichtlich behaglich war.

Wir bieten in der Tat keinen gastronomischen Service in den eigenen Räumlichkeiten an, keinen Roomservice oder Concierge-Dienst. Wir verstehen unter dem Begriff Service jedoch unsere Gesamtleistung als Dienstleister: Professionalität, Kompetenz, Freundlichkeit, Liebe zum Detail. Wenn Sie hiermit zufrieden waren, freut uns das sehr.

Es wäre schön, Sie würden eines unserer vier Aparthotels An der Frauenkirche auch bei Ihrem nächsten Aufenthalt in Dresden wählen.

Mit freundlichen Grüßen
Axel Ziegler
Resident Manager
Aparthotels An der Frauenkirche / Dresden
No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (09/05/2016)
Date of experience: 05/2016

Very good. Thanks for all the front desk ladies, very helpful.

By Van Noort
Leisure travelers
40-49 years
Reviewed: 9 years ago (08/05/2016)
Date of experience: 05/2016

clean, modern, good location, nice reception.

By Heiko Pohle
Leisure travelers
40-49 years
Reviewed: 9 years ago (07/05/2016)
Date of experience: 04/2016

nette Zimmer (persönliche Note - nicht nur Schlafquartier), gut ausgestattete Küchenzeile, sauber, zentral gelegen, WLAN kostenlos und gut

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (07/05/2016)
Date of experience: 05/2016

Sehr guter Service - Speziell Sandro und Yvonne

By Diepold
Leisure travelers
40-49 years
Reviewed: 9 years ago (07/05/2016)
Date of experience: 04/2016

Freundlichkeit am Empfang & Lage sind nicht zu topen!

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