Apparteo Marseille hotel logohotel logo
Public Reviews Score
76%

"Satisfied"

Based on 1,013 reviews across 7 portals
:
By Julia
Friends
30-39 years
Reviewed: 6 years ago (16/08/2020)
Date of experience: 08/2020

If you're looking for a good priced, well-located, short-stay place, this is for you! But manage your expectations regarding customer service (especially if you're used to US standards) and overall service. Also, if you aren't fluent in French, you might have an issue communication with the receptionist as she doesn't quite speak English. Overall, the size of the room was fine; however when we arrived there were not bath towels in the bathroom, which was an issue. We managed to dry ourselves with had we had but noticed that when taking a shower, the shower drain was completely clogged and water would accumulate forming a pool of dirty water, which was super gross. We contacted the reception and she said there wasn't anything she could do for the clogged drain. We'd have to wait until the next day... And she'd check for the towels, which she couldn't find any either. All and all, it got better the following days, but the first day was a disappointment. This isn't a proper hotel, and as such, it isn't managed as one. Although the receptionist was nice enough, she didn't show any effort in trying to quickly solve this issues.

By HAMOUD
Alone
50-59 years
Reviewed: 6 years ago (06/08/2020)
Date of experience: 08/2020

Pour une première fois à Marseille, je garde un très bon souvenir. Ca m'a donné envie de revenir.

No Public Name
Alone
30-39 years
Reviewed: 6 years ago (04/08/2020)
Date of experience: 07/2020

Pour moi, les points à améliorer pour que l’hôtel soit parfait : propreté et l’accueil

No Public Name
Alone
30-39 years
Reviewed: 6 years ago (03/08/2020)
Date of experience: 08/2020

Sehr unprofessionell schlechteste Hotel in meinen 13 Jahren Hotel Erfahrung. Vermülltes Zimmer kein Ansprechpartner und Geld verbuchen. Nie wieder bei euch.

No Public Name
Alone
20-29 years
Reviewed: 6 years ago (02/08/2020)
Date of experience: 07/2020

Appartement bien situé mais relativement cher pour le confort

No Public Name
Alone
40-49 years
Reviewed: 6 years ago (31/07/2020)
Date of experience: 07/2020

J ai passé un bon séjour, bonne literie sauf oreiller mou.

No Public Name
Alone
20-29 years
Reviewed: 6 years ago (29/07/2020)
Date of experience: 07/2020

Belle expérience, je reviendrais sans hésitation..

No Public Name
Alone
50-59 years
Reviewed: 6 years ago (26/07/2020)
Date of experience: 07/2020

Dans l'ensemble bon logement + service dans la résidence + accueil courtois + propreté + sécurité à l'entrée.

By Kelly
Alone
20-29 years
Reviewed: 6 years ago (14/07/2020)
Date of experience: 07/2020

Très bonne expérience, lieu agréable, je reviendrai

By Lebrun
Alone
40-49 years
Reviewed: 6 years ago (13/07/2020)
Date of experience: 07/2020

J adore le coin l appt est situé prês du metro prado accès bus et vélo facilement à 1 mon dû stade du vélodrome

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